This is without a doubt the best music store I’ve ever dealt with. First thing is the person you deal with is also the owner and a true musician. This store is customer oriented and does whatever it can to for the costumer. I have purchased instruments from other stores but from this point forward will only purchase from yin yang music. My choice for qaulity instruments and above qaulity service.
Joe C.
Rating des Ortes: 5 Ashland, PA
Bought several guitars, 2 amps, and countless accessories from John at Yin Yang Music. Top notch customer service and great deals!
Robert M.
Rating des Ortes: 1 Shenandoah, PA
Be VERY careful when dealing with Yin Yang Music. John the owner does NOT disclose that the guitars he sells are seconds, used, & refurb. Check the back of the head stock if the serial # is not stamped in it at least for Les Paul & you see a sticker with printed serial# look CAREFULLY for the word USED stamped in it(you can’t read it but that is what Gibson said it says)! This is how John sells his guitars cheaper then everyone else(which he even made the comment about) but he does NOT disclose this important info! Gibson will NOT warranty the guitar & have washed their hands of it. You are at the mercy of Yin Yang which gives you 1 year but they are not a luthier so if something happens to the body neck or fretboard your screwed! As for the rest of the stuff he sells is questionable too! I bought a tuner there & you can’t even find it on the net which brings to question what kind of junk is this guy selling? I had concerns about the fretboard being there was white deep in the grain he said it was guitar polish & his tech went over it & it’s a brand new good guitar. However when I went back for his tech to check out another guitar I brought the one I just bought 1 week earlier with me because there was concerns why the screws were stripped that hold the humbucker pickups to body of the guitar. The tech said he didn’t do anything to the guitar I just bought & suggested I get to lemon oil the fretboard because it’s dry. I said John said that’s guitar polish? And things went down hill from there. Still thinking this was new I put in some new Dimarzio humbuckers & stuck some new Enrie Ball 10’s on because the strings were a hybrid set & you can’t used the old strings once they’re off. During cleanup of the guitar after I installed the new humbuckers I wiped over the serial# sticker with a dry cloth & part of it wiped off! I called Gibson & they asked for pictures & told me it’s a used guitar & a dealer sold it off. After confronting John needless to say he fought tooth & nail & would NOT return the guitar! Lied several times & said he wasn’t going to get upset then said I was typing too much & he didn’t follow what I was saying. John is a lair & a bad business. After arguing with John for a few days he offered to take the guitar back with a 10% restocking fee then that changed to full refund. I told him I changed the humbuckers out already that went over his head several times & when he said bring it over now I told him he’s needs to give me some time to put the old humbuckers back in! He replied & said you changed the humbuckers out? That changes everything & lefted it at that. Next morning he said I’m waiting for your reply then in the afternoon he said I want my stuff back bring it over now I want my tech to check the work you did & then it got changed to I’ll come pick it up & give you your cash back. I did not want to give the hard case back as I was happy with the case! He said no I want everything or you can keep it. Now why would I buy a USED guitar with no Gibson lifetime warranty on manufacturing for $ 34 less then a NEW one Guitar Center sells(which John argues that Guitar Center lowered their price. I guess Amazon & Musicians Friend all did to in a weeks time! Plus before I bought the guitar I checked their prices too) & why would I waste $ 5 on strings put my time & labor into changing out the humbuckers? I rest my case! Yin Yang Music is NO good lies & has a bad temper! I would be afraid to walk in there or meet him somewhere after the way he acted! Who’s knows his reasons for changing his mind so many times in so many ways? I don’t trust him! If your smart you’ll stay away too! UPDATE: After speaking more to Gibson they said when their guitars are stamped USED it can be anything from a cracked neck to none working electronics to just a minor bleemish. Gibson sells these guitars at a STEEP discount to companies like MIRC(which I believe mine was purchased from because it has the same brownish sticker & the same 3 starting #‘s. MIrC is a company that is suppose to fix these guitars & stamp USED on them so they can be identified that they did not pass inspection & that there was something WRONG with them & so they’re not claimed under the Gibson or other companies warranty. MIRC sells to businesses like Yin Yang Music & are suppose to disclose this info to the customer at time of sale.