Reliance Plumbing

Thank you to Scott and Reliance Plumbing. Our hot water sprung a leak out of the top on a Friday afternoon and when I called a couple of businesses, no one was answering– except for Scott. Very friendly, I talked to him for a bit and he told me how to get through the weekend by selectively turning on the water valve when showering then turn it back off when done. He showed up on time Monday. He is clean cut, was in and out within about 2.5 hours and left the area clean. He changed out the water heater and disposed of the old one, replaced the pan and all lines. He even took $ 50 off of the quote because he used my existing water valve since it was in excellent condition. His pricing is fair and I look forward to calling him back for future plumbing needs.

I had hot water problem for weeks. The hot water flow was not distributing throughout the house. I searched around and decided to pick Reliance Plumbing. Scott came by and knew the problem right away. After he quoted us, I didn’t hesitate to have him work on the issue. Great Work! Price was right. Now we have hot water. Everyone is happy! Thank you!

I called several plumbers in the area for a small repair. Out of 5 or 6 called Reliance was only one of two who actually called me back. I got a referral for reliance from Ferguson plumbing supply figuring they deal with many local plumbers and would point me in the right direction. Scott called to let me know he was running 15 min. late which I appreciate. Work was done quickly and looks good. Price was a bit higher than quoted on the phone but not by alot. I figure this had to do with the job being 1″ pipe vs ¾″. His price was still 30% cheaper than the one other quote I received. Great service nice guy.

I used Reliance Plumbing over 2 years ago when I first moved to Cali. He was highly recommended by a friend. Scott was GREAT! I will use him over and over, if needed! He is «my Plumber!»

Called Scott again because our hot water heater went out. He went above and beyond to get it fixed quickly. He was very knowledgeable about our model of hot water heater and was able to troubleshoot the problem, replace the defective/​damaged parts, and get everything back up and running in no time at all. As always, the customer service at Reliance was exceptional. Samantha in the office was friendly and helpful, and Scott was on time and efficient. He also took the time to explain what he found, how he was able to fix it and how the warranty works. We are extremely satisfied with their service and will continue using Reliance for all of our plumbing needs.

I just called to inquire about gas services for my house and Scott was just AMAZING! Although, we have a little work to do before hiring him, I am DEFINITELY calling him when we are ready to convert our fireplace to gas & our grill in the backyard to natural gas!!! What an amazing experience!

I highly recommend Reliance Plumbing!!! Scott is professional, super-​friendly, very honest and reliable. He goes above and beyond, does a great job, explains everything thoroughly and is really one of the best service professionals I have had working in my home. I will use Reliance for all of my plumbing needs and recommend that you do too.

Scott and Brad came to my house did water heater diagnostic test and fix the issue. Like other Unilocal reviewers, I strongly agree that Scott is super friendly and honest and goes above beyond when it comes to customer service. I was hesitant to call at first but I’m sure glad I did and will use him again in the future from now on. Friendly and straightforward and does extra services at no cost. He earned my business and trust. Thank you Scott for coming to our on short notice and being prompt.

My water heater (thanks to Scott for pointing it out on his previous visit) was manufactured/​installed in 1997. It was overdue to fail any time, so to avoid the potential headache and mess in the garage if it does fail, I called on Reliance Plumbing once again to help me out.
Scott, and his assistant Brad, are always a pleasure to see and talk to. (I don’t often say this about people working in or around my house.) By this time, they are like old friends to me already. Scott gave me a very reasonable cost to replace the water heater and they did a fabulous job, as expected.
He replaced everything (including fittings and hoses) and even added extra things (at no additional cost) —- a pan, a pipe extension to prevent water from sipping in the wall, strap for my expansion tank, etc. He is methodical, neat, with great attention to detail, and takes pride in his work.
I can honestly say that Scott (Reliance Plumbing) is one of the best service personnel/​companies that I ever had. He’s earned my business for life.

Found Reliance Plumbing through Unilocal.Great experience, Scott came by took care of the clogged main pipe and taught me what he was doing. I would recommend him to anyone having plumbing issues.

If I could give more than 5 Stars for the plumbing service that I received from Reliance Plumbing, and Scott in particular, I would. Honest, friendly, and professional. Scott diagnosed the problem and created the solution in a matter of minutes. I now realize that plumbers I’ve relied on in the past (for the same problem) were not as ethical as I had thought. 5+ Stars to Scott and Reliance Plumbing!!! Now I don’t have to hold my breath any longer, when I run the dishwasher!

We have used Scott for our plumbing issues at a couple of our homes now. He is very knowledgeable and just a super great guy. One of the things we like the most is we feel we can trust him to be honest and not just want to charge us an arm and a leg. If there’s something wrong, he will fix it. If there isn’t anything wrong, he won’t make something up just to get paid. If your looking for experience along with honesty and a good job done, Scott at Reliance Plumbing is your guy.

Well here’s a sentence I never thought I’d type: I just had THE BEST plumbing experience, EVER! Thank you Unilocalers (all of you filtered ones too!). I discovered a leak coming from my washing machine on Memorial Day. I tried calling a few companies (that I’ve used before/​referral from friends), but due to the holiday, no answer. So I turned to Unilocal for help! Scott answered his phone and proceeded to trouble shoot it with me (no one has ever done that before. They insist on making the appointment and charging their initial 1 hr. minimum service fee).
He said it sounded like an appliance part problem, and that he didn’t repair appliances, but I could just shut off the valve. The problem is, even with tools, my valves wouldn’t shut off. So I made an appointment for first thing in the morning.
Scott called me when he was on his way, showed up, wore booties in the house to keep my floors clean (and kindly ignored my messy clutter, lol ;) and explained to me what the problem was (washing machine part).
But since we are moving, we didn’t want to put money into our 12 yr. old washer, since we’re getting a new one in a couple of months. He said the problem that was causing the drip wouldn’t affect the use of my machine, I just have to turn the valve on/​off for each use. He saved me unpleasant trips to the laundry mat!
Because it was just a super easy, few minutes fix for him, he said he wasn’t even going to charge me his regular «service call» fee, rather a much lower rate! In this kind of economy, that was so nice for him to do that. But guess what? He just gained a customer for life and ALL of my referrals are going to him. Oh as a bonus, he took a quick look at another little issue I had, no extra charge.
Also, the best part is, where we are moving to, is part of his service area. Our new house has the home warranty, which he’s a vendor for, and I will always request him. Also, I will use him for all of our other plumbing home projects.
I think a lot of «contractor» type people get a bad rap (and I’ve had my fair share of bad experiences), you never hear about the nice, good, and honest ones. I loved how he didn’t «skip over dollars, to gain pennies today». Yes, he could’ve charged me an exorbitant amount of money, but he was so kind to just charge «gas money»…and he will get much more in business and referrals.
I told him that as soon as he leaves my house, I’d hop on Unilocal to write my review (even though I’ll be filtered). All of my reviews are filtered, which is annoying because my reviews are glowing for great businesses, and not great for the crooked businesses/​bad customer service, etc., yet I’ve been filtered since last year. He was so good, I am breaking my streak of not writing reviews to write one, even if I am filtered!
Scott, thank you again for your professional, knowledgeable and friendly service. You are a very honest young man, and a wonderful representation in your «field of business». I wish you and your family the best and may your business prosper (with the way you treat your customers, I have no doubt this will happen!!). And I promise, every single referral and plumbing work is going to you from now on!
Now Unilocal,please stop filtering all of my reviews! Grrrr! Lol ;)

Great Service!
Had a water supply pipe burst in the front yard. The city came and shut off the water to stop the gusher. Called Reliance Plumbing to see what the problem was. Scott responed quickly and located the problem, dug up a small area and repaired the broken pipe. Price for the job was Great!
AL Labotski

We had a clogged master bedroom shower and we requested AHS to have Reliance Plumbing (RP) take care of it. We chose RP because they received excellent reviews by other customers on Unilocal.We are so glad we chose RP. Scott made the time to come to our house on a Saturday and worked really hard to solve the problem. It was rather a nasty clog and Scott spent the time and had the necessary equipment to unclog the shower. He was extremely professional, knowledgeable, and nice. I will give Scott and RP an Outstanding grade and I will call for them in the future and highly recommend them. Thanks Scott.

I’m so glad that I found Reliance Plumbing. My problem was very simple, but Scott came over twice to check it out. He actually called me earlier than we had planned just to see if I was home. He’s extremely friendly, professional, and reasonable. I’ve already referred him to a neighbor and I will certainly call him again.

Had some drainage problems. Reliance came out and quickly identified the problem and took care of in a reasonable amount of time. Very reasonable and knowledgable. Thanks Reliance. Will call if any other problems arise.

Well what I thought was going to to ruin my FOUR days off didn’t, thanks to Scott at RELIANCE PLUMBING. I got home last night to find I had a water leak, I wasn’t sure where the problem was but I had an idea, Called Scott at Reliance Plumbing, he came out and problem was fixed in about an hour. He is very knowledgeable and very professional. He found the problem and solved it. I will be calling him for any of my plumbing needs. My days off of work are not ruined thanks to Scott!

Called Scott on a Sunday for Monday appointment and he fit me in first thing due to a kitchen sink leak. He was prompt, professional, kind and friendly. He quickly resolved my plumbing leak and was very fair with his service fee. I would definitely call Reliance Plumbing again and highly recommend him.

Fantastic experience. I have a home warranty and after our water heater busted a leak, I contacted the warranty service and they attempted to set me up with a different plumbing service. After waiting over 24 hours and no call, I called the warranty service back and was provided with Reliance Plumbing as my 2^nd option. Scott was here within no more than 2 hours, was friendly, knowledgeable, and worked cleanly and efficiently. We have a personal friend who is a plumber, so we were resistent to going with a stranger, but knew the home warranty would cover the replacement of the water heater. We couldn’t be happier. We will attempt to request him in the future, and will refer him to friends in the area.