The Colonies at Williamsburg

I submitted a REVIEW in 2012. in it isn’t here anymore… I thought Unilocal didn’t allow them to be deleted. I gave a harsh honest review of this place and the staff… I would question any Unilocal reviews for this place. You can’t believe everything you read. I will try to find my review I drafted it on my phone I plan to repost it. Don’t plan on a perfect vacation here. Consider it as a LAST resort. I titled it as Southern IN-​hospitality. 6÷6÷2012
I found my review, it looks like it got buried… why? card staking maybe. If you use Unilocal,don’t let these guys hide from their past. Save you post double check them on occasion.
Colonies At Williamsburg —
Southern IN-​hospitality.
Jacuzzi not working for a long time and staff didn’t even know how long. It is the start of the vacation season, it’s not like that happened yesterday.
Chlorine at the indoor pool was so high the air was noxious/​stifling and the staff manager wouldn’t permit the windows to be opened for cross ventilation. Seriously?!? Like one hour of airing that place out would harm the pool heating system.
The checkin-​in was also painful, because the reservation was in my wife’s name they gave me a lecture on who was allowed to check in. REALLY?!? Well she’s nursing in the car let me tear her away from that so she can follow your policies to the letter.
Sure the designers may have put together an adequate place but the maintenance and lack of true customer service illustrates bad management. Would not recommend this place to anyone.
Checking out was the final straw. Some places allow for late check out. There is no way their cleaning staff can clean all rooms at the same time, but when you have a toddler and and infant only one person can load the car at one time. At promptly 10:00am which is early to begin with the maintenance guy was resetting the electronic lock keys.
Other things to mention.
Snack machines not working, pool umbrellas full of holes. The TV also froze at least once a minute while watching movies, too bad I didn’t record it to show how bad it was.
The pans for the stove were SAD they did not set flat for cooking.
They charged extra for in week cleaning of the condo, and changing of the towels midweek. Charged for play pen, didn’t have diaper genie etc.
Not really family friendly.
We’ve been on a lot of time share vacations. Some were small but they treated you right and didn’t Nickel and dime you. This place is far from four-​star and only deserves one.
The sad thing is they are still building more units. I feel bad for anyone who purchases a unit here, there are better ones elsewhere.
PS, I signed up for Unilocal because of this event.
Train waking you up several times through the night.
Paper thin walls.
Picnic tables were funny on slopes next to the units. Not like you would be able to eat on them.
Did I mention the awful view of the run down homes we had. The property is squeezed into an old community.

No stars for this resort. They tell you lies to get you to buy then every year there’s an owners meeting I have yet to stay where I bought. They always put me at the leaser of the 2 properties. I highly recommend if you are even considering purchasing a week at either the plantation or colonies you get everything they promise in writing and hold onto that piece of paper because if you let it out of you site it will disappear. The way they handle there problems is wrong the marketing department messed up the reservation. So in stead of making it right by moving the reservation back to what it was supposed to be they wanted to charge extra for the night. So they had rooms they could have put us in but chose to let us stay somewhere else.

Great time! The room was nice, comfortable and super clean. The full kitchen was a great feature to have. Parking is very convenient in front of the rooms. The only thing that could use some cleaning is the entrance doors.

We had planned a very special vacation over the year end holidays. The Colonies at Williamsburg did not disappoint us. For the first time in almost 20 years, our core family was to be together along with spouses and grandson.
The double suites each with two master bedrooms was perfect for the 7 of us. Each Suite came complete with a full kitchen dining room and living room. The only complaint I (and the other Geeks in our group) had was horribly slow WiFi. There is no excuse for that in today’s US. That should be fixed.
While the Colonies did cooperate with us, the weather did not! Despite the weather we found much of interest to keep all engaged. Including a bus tour into Washington DC. Williamsburg is a great place to experience history of the early US. We hope you can visit if you haven’t already.

This place is so beautiful. I love that I can take my puppies with me. I feel like I’m in a ritzy home. You don’t have to bring a thing it is equipped with everything you need. Washer and dryer in each timeshare which is huge plus for me. Just pack a bag.

Place had some bad reviews i guess this was when first open up well iam happy with it, laundry room is right outside your door and shared with one other unit bext door with is fine clean place nice pools…

What an amazing place. We had a 2 bedroom 2 bath and a full kitchen. Fireplace. Big screens in every room. Very nice. Pools spas. Activities. I will defiantly come back

We loved our stay. The 2 bedroom condo was great and had all the comforts we needed. Kitchen was fully stocked with everything needed if you wanted to cook. Having a washer and dryer in the condo was a bonus. We loved the indoor pool, friendly staff and over all a great week. We will definitely be back.

My family and I just got back from a week in Williamsburg. We exchanged our owner’s week at our home resort through Interval International and stayed at The Colonies at Williamsburg. I must say that overall I was very impressed with this resort! The check-​in went smoothly… we were in an out in less than 5 minutes (checked-​in on a Sunday at 6:00 p.m.).
Upon arriving at our unit we were greeted by an immaculately appointed condo that looks like it was only a few years old! There is a master bedroom with a king bed and a guest room with a queen bed. There are flat panel televisions in both rooms. There is a queen sized pull out couch in the family room… plenty of sleeping space for our family of six. We decided to bite the bullet and order a roll away bed for our two year old… it was $ 20 for the week and well worth it! The bathrooms are generous in size and have granite counter tops. The master bath had an oversized walk in shower with a bench. The guest bathroom has a shower/​tub combo. The bed linens and towels in the units were very nice! There was also plenty of security as you had to use your keycard on three doors before you got in your unit.
The kitchen and eating area were more than enough for our family to have meals at. There is a full sized refrigerator, dishwasher, smooth-​top stove and a microwave. The dishes and flatware were very nice and sturdy, and there were plenty of cookware and utensils for all of our cooking needs. We did have to mess around with the fridge and freezer settings to get things cold, and it did take a couple of days for the ice machine to start working, but those were very minor inconveniences. The kitchen table seats six and was big enough for our meals.
The indoor pool (outside pool was closed until Memorial Day) was awesome! Basketball hoops to play at along with floating turtles gave our children plenty to play with. We even partook in a little hot tub time which is located outside. We also played on the playground and played tennis, both of which we enjoyed immensely! We were here in the off season so we never ran into any of the areas being overcrowded.
As for location this place is perfect! There is a grocery store and gas station 2 minutes from the resort. There is also a nice premium outlet mall that has a number of stores to browse. It is also 5 minutes from the interstate, which we used almost every day in going down to Norfolk and Virginia Beach. It is also close to Colonial Williamsburg.
If there was anything to complain about during our stay it was the laundry facility, the Wi-​Fi, and the timeshare sales pitch. Each building on the lower floor has two two-​bedroom units and there is a laundry facility shared between the two, located in the hallway between the two units. Most timeshare condos I have been to have a private laundry facility in each unit. We later learned that at this particular resort most of the owners have both sides, so technically they are private, but you must purchase the 4 bedroom unit to have it private. So we had one of the units and the other unit was being used by another family. We never ran into difficulties sharing the laundry facilities, but it would have been nice to have the clothes going in the dryer while we were out for the day rather than waiting around in case the other unit wanted to use it.
Secondly the Wi-​Fi is just o.k. It asked for your credentials numerous times throughout the day, and in the master bedroom the signal was practically non-​existent. Definitely need an upgrade here.
Finally, the timeshare presentation… ahhh, the promise of a free breakfast and up to $ 100 if you agree to sit down with a salesperson and have him/​her pitch a great deal on a unit at the property. While they say it will only take 45 minutes, it was more like an hour and a half. First off we were lead to believe that breakfast was on site… it is not. They send you to a pancake house down the street to eat and then come back for the presentation. Breakfast was o.k., but hey, it’s free! The presentation was your typical presentation…30 minutes of talking around the issue before they finally get to the point and try to get you to buy. Part of the presentation was touring you through a model… of the very room we were already staying in… really?!? We refused to buy as we had neither money nor the inclination to purchase at that time. He was so miffed that we did not buy that one minute he was all into our family and all friendly, and the next minute he literally refused to speak to us on the way down to our promised prize. Seriously dude, in your line of work you have to expect that not all of us are schmucks!
All in all I would highly recommend staying here. And if you can stand to stomach a salesperson wasting your time and walking away upset when you refuse to buy, a free breakfast and a $ 100 Visa Gift card can make your stay even more enjoyable!

We spent last week at The Colonies at Williamsburg. The resort was top notch. We had a 2BR condo with full kitchen. It was immaculate upon entry and we had all the things we needed (pots, pans, dishes, etc.). The laundry facilities are in between the 2 units, so it’s easy and FREE. They even give you detergent!
The units are spacious and well built. We couldn’t hear the TV in the kids room while we were sitting in the kitchen area. We didn’t hear the upstairs neighbors until our last day. I suppose if they had little kids running around, it might have been noisy.
Check-​in and Check-​out were extremely simple. The front desk staff were always polite and helpful.
The location is great. 20 minutes from both Busch Gardens and Jamestown. 10 minutes to Colonial Williamsburg. 30 or so to Yorktown. The outlets are only 2 minutes away along with a Food Lion grocery store.
They have a pretty indoor and outdoor pool facility and plenty of activities scheduled for each day.
If they ask you to take a survey for the facility, know it’s actually a timeshare presentation. And despite them saying it’s only 45 minutes… be prepared to stay in there much longer. They put the hard sell on you… even if you are already a timeshare owner. But it wasn’t mandatory… and we knew what we were getting into.
Overall, this is a fantastic place!

Very good resort. Plenty of space and nice and quiet. We came at a slower time so I can’t really say anything about noise, but it’s hard to believe it would be too loud here between the units.
We found the staff to be polite and friendly, if not super anticipatory to our needs. We would definitely stay here again.

So just to prove a point, it’s been almost 2 months since the incident, and over a month since the owner added their own comment, stating «Any contact with the guest at this point would be made by a claims officer assigned to the incident.» I have never once heard a thing regarding this besides this comment on Unilocal…
Just goes to show how really concerned they were. Thanks again for the stay Colonies, never again!

I was here the week of March 25^th just for a small vacay and I loved it! The timeshare we stayed in was very spacious and had a beautiful contemporary design. We had a living room area that was conjoined with a full kitchen.
The countertops in the kitchen were all granite and the refrigerator was stainless steel. The kitchen was fully equipped with an overhead microwave, oven and dishwasher. There was also a full size kitchen table that could easily fit 6 people.
We had two bedrooms. One was a master bedroom with a vanity that was just beautiful! The bedroom I had was just a regular bedroom with a private bathroom. LOVED the bathroom so much. It was very spacious and the granite countertop was just gorgeous. The bed was queen-​sized with plenty of pillows. I had a decent size closet, flat screen TV, and two side tables.
The living room had a beautiful granite fireplace and above it was the DVD player and 32″ TV. The patio was small but cute and had a small table with 4 chairs so you could sit out there and relax.
Overall I was completely in love with the place. And another perk, the outlet mall is literally right up the street!

One of the nicest timeshare locations we’ve ever visited.

This is our third stay in a timeshare in Williamsburg but our first at the Colonies. The units are brand new and nicely decorated.
It is to cold to enjoy the outdoor pool but the kids would have a blast. There is an indoor pool and a very nice workout room.
We plan on staying here from now on.

We were at the Colonies last week and was pleasantly surprised at how beautiful the resort was. The accommodations were so comfortable, it felt just like «home!» Although, our neighbors coming in and out of their units were a bit noisy. Not that they could help it, but the doors closes very loudly. After awhile, it became very annoying. The clubhouse opened about three weeks ago and is very nice. One nice amenity they have is the free movie rental for the guest. The outside pool play area is also a nice, fun feature for the family. Lounging in the chairs at the poolside was very relaxing. A big downer was that the indoor heated pool was not operating properly… the water was «freezing.» This forced the guest to stay outside, unable to enjoy both the indoor and outdoor water activities. I vowed the next time I will do a lot more cooking and less eating out. The kitchen is certainly stocked with all the essentials a person would have at home. Overall, we had a super vacation, loved the resort and I look forward to going again next year.

The accommodations are very, very nice. Brand new with an excellent pool for the kids. Too bad the clubhouse was not quite done when we were there. Close to theme parks and about 20 waffle houses.