Willows Motel

Wonderful stay off the Appalachian Trail. Williamstown is a great stop and the family that runs the Willows Motel could not be nicer. The continental breakfast is wonderful. The room was clean and newly renovated. If I ever go back to W-​town, MA, I’m staying at the Willows!

Loved this charming motel, the room was perfect for two adults. Had two comfortable beds, nice chairs, large bathroom. Very clean, beautiful surroundings. Close to all the Museums and theater. Friendly hosts. Will most definitely come back!

Horrible made a reservation online. I was told they had no rooms because I stated I needed checking after midnight. I was told reservation would be cancelled but it was not and I got stuck with the bill. Lied right to my face and sent me to one of his other hotels that was dirty nasty so I paid home twice. Never trust anyone.

Friendly staff, clean and cute rooms and a nice little breakfast in the office from 7 to 10 am. The mattress in my room was sagging a bit but still quite comfortable and the shower and tub were very nice and new looking. I would certainly stay here again or recommend it to a friend. It’s charming :)

I stayed here overnight for a wedding in September.
I left my dress in my room, called a half hour after I left that morning and talked to a woman at the desk who said she’d go into my room and grab it. I called later to confirm that she had done so and she said my dress was hanging in her office. I was told to call back to speak to the manager about mailing my dress to me, and that’s the last I heard of it. I kept calling, but the manager claimed that my dress was no longer in the office. After that, I stopped getting return phone calls.
Terrible customer service and less than impressive rooms. I would not stay here again.

I stayed here for a trip to Mass. for my sister’s college orientation. Funny story, but it’s not the hotel we reserved a room for, but we didn’t realize that until much later that night.
My mom and I stayed in a room with a single bed and it was just fine. The owner is incredibly friendly, had recommendations on where to eat, and had a small breakfast for us the next morning.
The room was clean and comfortable enough for one night. The bathroom, likewise was clean. It was small, but that was fine. It served our purpose.
Overall it’s a quaint little place. I enjoyed it and I’ll definitely stay there again the next time I go up to visit my sister. There’s Cumberland Farms very close and next door was the Olympic Pizza and Diner where we had a really good dinner. The owner suggested it, and I’m glad he did. We were pretty much the only people there most of the time, but don’t let that concern you if you go. The owner was spot-​on with his recommendation.
They do have a pool, though we didn’t use it, so I can’t really review that, but it looked nice enough.

Dated but clean motel room. Great if you just need a cheap place to stay. Not for you if you need a lot of amenities. Breakfast available. Pleasant owners.

Solid. Split the hotel with 3 others Solid Sound weekend, and my bedmate and I didn’t need to spoon to fit comfortably on the bed. The room was clean, well-​maintained, simple, but had a dorm-​sized fridge (very important on a festival weekend)!
This has been the cheapest option of hotel that I’ve stayed at for the last 3 Solid Sound festivals, and also the closest to Mass MoCA at only 4.3 miles away — it’s set up right next to one of the festival shuttles (mere steps out the door), but since I’m a walker I actually walked the 4.3 miles to Mass MoCA and it was a really lovely trek, too.
Would definitely stay here the next go-​round!

Somewhat dated, but yes, clean.

I spent another night there on another trip to Williamstown, and now I can add that they’re consistent!

Not only is the Willows Motel extremely convenient to Williams College and the village center, the owners are friendly and attentive. They pay attention to repeat visitors, and welcome first-​time visitors warmly. The rooms are bright and clean with special touches not always found in most motels. Coffee and tea, a hair-​dryer, refrigerator, a small seating area even in a one-​bed room. Wifi, although it was slow and sometimes balky. There’s a nice continental breakfast offered in the homey reception area too. Overall, a great value, and a good night’s sleep in a friendly place.

It was clean, cheap, very conveniently located & looked as if everything had been upgraded or renovated recently. I was glad Cumberland Farms was two doors down when I wanted a microwaved burrito at 1 AM.

Bottom line– this motel is just fine. One of the cheaper options in the area, it is a good driving distance from North Adams (10 minutes to Mass MoCA) and walkable to Williamstown center (just under a mile to Spring Street and just about a mile to campus center and the theater).
The room was fine in size and came with a queen bed, AC, fridge, instant coffee service, and TV. The sheets and towels were nice and clean and there is daily housekeeping service. I wished the pillows were softer but hey, it’s a motel. The mattress was fine. Also, even with the shades closed, there is some light from the parking lot that gets in.
There was a small private bath (shower and tub). A nice touch was the close line in the shower, which allowed us to dry our swim suits without them dripping all over.
Unfortunately, the room smelled damp and the floor, in fact, looked and felt like it gets soaked on a regular basis. Perhaps this tracks from the bathroom or seeps through the ground; I’m also sure that in winter, skiers and other visiters track in snow. The bathroom had a fan to suck away steam from the shower, but it sounded like a jet engine. This dampness/​smell was the biggest drawback.
A variety of candy bars are offered free to guests (this struck me as odd but nice, even though I didn’t have any), and there are muffins and coffee in the morning. We did not attempt to procure said muffins, and I didn’t see them anywhere, but I’m sure they were around somewhere.
As a plus, they have a heated pool (it didn’t feel warm, per se, but on the hot days that was fine). It is not too big but quite deep (it drops off to 7+ feet). There are some chairs and tables around the pool that seem a little the worse for wear.