Excuria Salon and Day Spa

As far as manicures and pedicures go the experience is hit or miss. It used to always be great, but now it really depends on how you get. With certain people its the absolute worst experience and waste of money, with minimal others it is lovely. The staff is constantly changing they can’t seem to hold onto many people. Perhaps because of this new, irritating and rude development — I had a great pedicure and went to leave the tip and was told I could not personally leave the tip because they just take everything for everyone and split it up. This is wildly inappropriate — people are allowed to do what they please with the tip money that they decided to leave, it cannot be dictated and then dispersed to whomever, instead of to the specific nice employee who did a lovely job. That is not right.

Wonderful manicure from Taylor today. Called and Nicki got me in at the last minute. Always a pleasure.

What an amazing experience! I stumbled upon this place while living in Buffalo last year. It’s located right on main street which is a great. The first thing I want to mention was my haircut by carly. She did a beautiful job. Was very delightful to talk too. First stylist to make me smile after a haircut and, gave me exactly what I wanted. I also had facial here and make up application. Dont remember who did my facial, but was just pure heaven and very relaxing. Make up was done by Sarah, who did a flawless job.
Staff here is very professional and friendly. They always try to make you happy. This salon has three floors and is so high end. Excellent selection of gel manicure colors and hair products. The facial and massage rooms are so clean You get a locker to yourself and robe etx. I found myself feeling like I was back in New York City agian. Honestly, very classy place. I highly recommend. for any service really. Treat yourself for massage its so worth it!

I had visited excuria because I had received a gift card for my birthday. I made an appointment for a facial. On the outside, it looks like a very plain building, however it is very grand on the inside. The atmosphere was really great, and the spa was beautiful. The aesthetician was very friendly and recommended many different products to use on my skin. Overall, it was such a relaxing experience. It was a great stress relief, and worthwhile to pamper yourself!

Most people don’t take time to leave a review when they’ve had a good experience so today i am going to write one. I had a phenomenal experience. I recieved a gift card for my birthday for a Swedish massage. I have never had a massage done in my life so I was skeptical and nervous. Going by all the reviews, some good some bad I decided to make the appointment and go. I overall had a great experience! I had a very talented man named Jim give me my massage. He was super polite and made me feel very comfortable the entire time. (Ladies, if you feel weird about a man massaging you… don’t be!) He is a true professional and can give one hell of a massage! I highly recommend him! Overall the place is very relaxing and classy. I will definitely be returning!

Very pleasant time at the spa today. I did a massage, facial, pedi with lunch package. They took me upstairs to change into a robe. The robe made me feel like obi wan kenobi– large and brown but very comfortable.
Massage was up first. The table was set up for my large pregnant belly. A+! Very soothing and she spent a lot of time on my shoulders.
The facial. They use a fancy skin care line. Essence, I think. I liked the eucalyptus infused towels on my face. It was very pleasant. Long, soothing strokes on my face. I think I fell asleep. She also rubbed cuticle oil into my nails. A HUGE thank you for that!
Then lunch. Portobello mushroom sandwich with a salad. The bread was boring white bread. Maybe because it was a Sunday? Dunno.
Lastly, the pedi. Very short and sweet. Liked that. The massage chair is pretty wild! Got my legs scrubbed. Nails clipped and a pretty color on my toes.
Didn’t take a shower so I can’t comment on that but the bathroom was pretty.
Drinks– rocked! Try them all

In April I enjoyed a spa day at Excuria for my birthday. It really was a perfect day. All of the treatments were excellent and the staff including Andrea, Anna, Kelly Sam etc all went out of their way to make sure that the day was special and that the treatments were exactly as I expected. The day ran like clock work. None of the appointments was late and lunch (salmon salad) was delicious and also perfectly timed. I could not have asked for a better day. I’ve been going to Excuria almost since they opened and for a real spa experience in and around Buffalo this is the place to go! Thanks to all.

This was my first visit to Excuria and it was on a lovely sunny saturday morning. The spa was bustling with wedding parties and others there for various services. My friend and I were there for much needed Swedish massages. I found the reception area to be a bit cramped but we were soon escorted up to a small but cozy waiting area. There were pitchers of lemon water and carafes of either coffee or tea. I opted fro the water which was quite refreshing. We were then brought to a small changing room complete with lockers with robes and sandles to change into. The room works until there are more than 2 of you at a time then it becomes a bit cramped.
My massage was with Stepanie and was extremely relaxing. I thouroughly enjoyed it and the second glass of lemon water afterwards. We were offered the use of their steam showers but neither of us felt at all greasy so we opted out. Everyone was very friendly and accomodating. It was a very pleasant experience. Check out was efficient and we put our tips into envelopes with our girls names on them for them to pick up at the end of their shift. It was the perfect start to the rest of my perfect weekend.

The jobs done are still lovely, but each person has their own style, so it’s hard to know what you’re actually getting since the staff keeps changing. Yes, they maintain records, but like I said, everyone has their own take on it.
As far as the skin, nail & massage services, I have experienced them all. Mostly, I would recommend their hair stylists, but a series of facials as well.

To start, I have been to Excuria many times and have always enjoyed their massage services. However, I felt the need to «yelp» about my recent experience because they deserve kudos for their customer service.
My boyfriend and I made appointments to go to Excuria and have massages at the same time. He chose the Aromatherapy Bath with Swedish Massage and I scheduled just a Swedish Massage. We were both very excited about our massages and were looking forward to it all week. When we arrived to our appointments there had been a mistake made and they had us down for a couple’s massage. I think we both were a bit disappointed which I am sure the massage therapists could pick up on… we had both just gotten out of work and our drive to Excuria was a bit rough due to the weather and road conditions. Plus my boyfriend was really looking forward to the Aromatherapy bath and massage, and I am not a fan of «couple’s massages» because it’s my time to unwind and relax by myself. The staff apologized and offered us both to have separate Swedish massages (The bath massage wouldn’t be available due to scheduling conflicts). We went along with our massages and we were not disappointed. We both left feeling great. However, the BEST part was when we were checking out… Excuria gave us both half off of our visit due to the confusion. They recognized our disappointment, apologized, and rectified the situation.
GREAT CUSTOMER SERVICE!
We will def be back… my bf still wants to try the Aromatherapy bath and swedish massage and I have heard great things about their facials!

I received a gift certificate for Excuria and decided I would use it for a massage! I also used a $ 20 off coupon for a hot stone massage that I was sent for signing up for Excuria’s email list-​well worth it since the cost is normally $ 105 for 1 hour. Anna was pretty good with her massage techniques. I did not like how I was in the massage room right across from the locker room/​showers. You could hear the door every time it opened and the employees gossiping outside my room as they waited for their customer to come out of the locker room. It made it very hard to relax. Also, the windows could have been covered a bit more so the sun wasn’t shining right into the massage room. I also wish someone would have showed me around since I had never been there before. The salon/​spa as a whole looked very nice and modern! I enjoyed the refreshing lemon water after my massage. The hot steam shower was wonderful afterwards! The bathroom/​locker room was equipped with anything you might need after your shower… bathrobes, hairdryer, curling iron, hair products, etc! Overall, I would definitely recommend Excuria for a massage! Perhaps I’ll make a hair appointment there!

If you are looking to have nails done with perfection, book an appointment with Sarah B!!! She’s great to talk with and she always makes sure that you have a relaxing mani /​pedi.

Got a haircut here few days ago. This place is amazing, feels like nyc salon and spa. Its three floors and very high end. Staff was very attentive and friendly. They have refeshing lemon water, tea and coffee selection in the waiting area. My stylist was great and kept up a good conversation. I also like the fact that they have such great work hours. I work till late night and everything else is closed early. This place is great for that. Also, loved the massage and facial rooms. I heard great things about it, so planning to book that for my wife and I for next time. It is a pricey place, but you really get what u pay for here.

Where to begin? I went to Excuria while visiting NY and I had some time to kill. What a better way to kill time than to get a pedicure? I was pleased to find that the spa is open on Mondays so I made an appointment. Unfortunately, I was traveling from another town to Williamsville and was not aware of how long it would take, although Google Maps said 35 minutes. OK, I was 20 minutes late to the appointment. As I was walking in the door, another customer was coming out. She seemed relaxed and happy. I thought,“This is going to be a great experience.” I thought that UNTIL I walked to the front desk and gave my name. The receptionist coolly noted that I was 20 minutes late, and let the manicurist know that I had arrived. Sherri met me and, first thing, noted that I was late, and said, in a rather sarcastic tone, that «she would work her magic.» I apologized for being late, explaining that I was unfamiliar with the area. We then proceeded to the pedicure area.
Sherri began to take the polish off of my toes and noted that I had previously had a gel pedicure and it takes a long time to remove the gel polish. She treated me like I had murdered someone. Note that the pedicure room was very crowded and she announced my audicity to have a gel pedicure to the room. It was embarrassing and uncomfortable. Her colleague kindly suggested painting over my gel pedicure with regular polish — a good solution to the problem. Sherri completed the pedicure, warming up a bit and offering me a glass of water. Her next customer arrived, scheduled for a touch-​up on one toe of her pedicure.
If you go to Excuria, I have three suggestions: 1. Don’t be late. 2. Don’t ask for a gel pedicure and don’t go into the salon with a gel pedicure. 3. Maybe find another salon where the workers believe the old adage: The customer is always right.

I have been a client of Excuria’s since I moved to Williamsville in 2009. I love the services and always coming out feeling relaxed and pampered. I recommend Excuria to all my friends and family. I never have any complaints. They also did an amazing job when I came in for my wedding hair and make-​up. Becca and Shaun made me look and feel amazing, and I love Sarah B! Jessica is also amazing too with her fabulous nail art! I have nothing but wonderful things to say about Excuria. They go above and beyond every time!

It’s Spa Day with my sister. I’m waiting for her to finish her facial and to start our mani/​pedis. I’m in the «Quiet Area» where we listen to falling water and can’t use our phones. And then an employee walks in with a customer, sits at the table in the «Quiet Area,» and proceeds to do the customer’s nails, talking loudly the whole time, not even acknowledging me sitting five feet away. Until then, this was lovely, but I don’t think I’ll be back. Frankly, I have no interest in having my nails done here either.

The services at Excuria are worth the drive from downtown Buffalo. When walking in for the first time, you might feel that this is just another Williamsville hair salon. Just wait. The moment you exit the salon area and enter the spa area, you’ll feel as if you’ve been magically transported somewhere else. The massages, facials and waxing are all wonderful. The environment is peaceful. The locker rooms are comfortable, clean and pretty.
Excuria feels the way that a spa should. All in all, it’s easy to relax here.
However, relaxation comes with a price tag. A pedicure will set you back $ 45 and a massage costs at least double that. Every once in a while I justify splurging on these services because I can factor in the complimentary wine which could cost me between $ 5 – 10 a pop at a bar. «It’s a deal,» I say to myself as I throw back a glass or two while having my feet scrubbed and painted. On the other hand, most of the time, I am not delusional enough to describe my visits to Excuria as «a deal».
While the quality is top notch and I’ve never met a service I didn’t like here (with the exception of a make up application that came as part of a spa package– it was a waste), this is a «special occasion» type of place. There are many other places in Buffalo that are more centrally located and more affordable for manicures, pedicures, etc.
With that being said, if money wasn’t an issue, I’d be a regular here in a heartbeat!

Impressed and amazed!
In my opinion; to adequately review a day spa you must go for a full day experience :) I had a body scrub, hot stone massage, pedicure, lunch, under arm wax, and facial. All of my services were great and the attendants were very nice and accommodating throughout the entire process — including the coordinating and scheduling of my many services. My favorite service was definitely the facial! The Eminence Organics product line that they use is genuinely the best of it’s kind on the market. The simple fact that Excuria has selected this product says a lot about them as a beauty establishment. After my facial, my face felt so refreshed and hydrated; I will certainly be back for another!
The women’s locker rooms were beautiful, relaxing, and girly (just as you’d expect from a day spa). The steam shower is definitely a must try, please make sure you make time for one! I genuinely must say that what put the seal on the envelope for me was the spa lunch. They have a great variety to choose from. Usual spa lunches are quite flimsy, however, we had the Chicken Pasta which was delicious and quite filling!
I think that the pricing and quality of services were great. Especially for the Buffalo, NY area. Among the many imposters in the Buffalo, NY area that call themselves a «Day Spa», I was so refreshed to find Excuria who provided a high quality, very classy, and TRUE day spa experience. If you are looking for a classy & elegant full service day spa in our area I would highly suggest this place!

Amazing spa for massages, facials and waxing and the salon is spotless and very inviting. The rest of the services are good but not worth the extra price but for convenience its a one-​stop-​shop place.

It’s a perfectly adequate experience. I’ve received a couple of gift certificates from here, and it’s a nice place to go for a pedi with a friend. Other than the «gabbing with friend while feet get rubbed», the pedicures are okay but not great. They want to up-​sell you paraffin booties or «special scrub», but it’s not worth the extra coin.
I don’t know if they’ve changed their pricing, but they actually charge different prices depending on the skill level of the technician. Which, come on-​mediocre pedicures? shouldn’t we all be getting the same level of experience? My friend and I discovered this when she was charged $ 10 more than me when we rang out. And I had the superior pedicure! Left a bad taste in my mouth.
I have more gift certificiate money to use up, so I’ll be back once more…