Service is great. Came in on a busy Saturday night and called ahead to be put on the wait list. Once we got there we waited an extra few minutes before we got the text saying our table was ready. We had a party of four and all the food and drinks came out good, except mines. I felt like my ribeye was a little bit too fatty. Our server Kellie took care of us and got the manager, Collin. He was happy to take care of everything. Besides that everything was good. Biscuits and butter was the bomb and I think they had the best ceasar salad I ever had lol.
Ryan P.
Rating des Ortes: 5 Wickliffe, OH
This is my favorite restaurant close to home, the food is excellent, can’t beat the rolls and cinnamon butter, I either get a steak and baked potato with a side salad or I get the chicken critters with fries and a salad. Best Ranch dressing around!
Dorothy K.
Rating des Ortes: 4 Avon, OH
Young waitresses, bartenders, and waiters are up to speed and good. A little noisy on busy nights. Excellent food and plenty of it at a very reasonable cost. I’ll try calling ahead for no seasoning on my steak. Lightly seasoned and tasty, but I like no seasoning. Another steakhouse chain puts too much seasoning on their meat. Makes me wonder about the poor cow the meat came from, or what is being covered up. Out of Blue Moon beer, hubby’s favorite.
Samantha K.
Rating des Ortes: 5 Mentor, OH
This is my favorite place for any meal! It’s always so fun when you walk in! The staff for the most part is friendly and the food comes quick! The prices aren’t bad especially the dine in early menu! Also major pops to them, first place I went out to eat that didn’t make me throw up(I’m pregnant) can’t say enough great things!
Robin H.
Rating des Ortes: 2 Mentor, OH
Very disappointed this evening to be told no baked potatoes. That’s a big reason I go out for a steak to have a salad & baked potato! French fries not even close.
Sandy C.
Rating des Ortes: 2 Mentor, OH
Was there for my husbands Birthday celebration on Dec 26. The place was busy but we got seated right away. Food was good as always. This has been one of our favorite places for some time. But on this visit the place was filthy! I mean I am fine with the peanuts on the floor but they seated guests at tables with food, paper and garbage underneath them. A napkin was tossed on the floor by previous guests and never picked up… ruined dinner.
Penton C.
Rating des Ortes: 5 Willoughby, OH
I know. It’s a chain. But why do you think there’s always a line out the door? They do everything well. Yes, it’s the Olive Garden and Applebee’s crowd, so food snobs need not apply. But if you want predictably excellent, well prepared everything, this is a good bet. We use the carryout option often, because it’s close to Waite Hill. But we could also hang at the bar, as the service is always excellent. Just don’t tell anybody you saw us there
Greg P.
Rating des Ortes: 5 Chesterland, OH
I have had at least 50 steaks here since they opened, everyone of them perfect. the salad served with the dinner is amazing. the baked potatoes are large and cocked to perfection. definitely the best value to quality of any steakhouse I have been to. my girlfriend is always very satisfied with her meals as well.
Jerold S.
Rating des Ortes: 3 Cleveland, OH
Still good food. We enjoy it. Our issue is everyone elses issue. The young kids talking to each other while customers just wait is getting out of hand. It must not bother most because this place is always packed. John the bartender should be promoted to manager, the guy takes control of everything. But my main reason for the 3 star is because. Take out just sucks anymore. Nothing is ever right. thank god we check at the counter. Here is an idea, instead of talking to your friend about what happened at school, Shut up and listen to the customers order, write it down correct and check it before you bring it out. TAKEPRIDEINYOURJOB. As prices start going up at a good restaurant people that enjoy the place will keep coming back. If we are treated like idiots we will go someplace else regardless how good the food is.
Jason E.
Rating des Ortes: 4 Johns Creek, GA
Overall steak is great, moist and delicious. Sides were good I had sweet potato, honey butter on the side and seasoned rice. Honey butter rolls were a little over baked still pretty good but I like bread. Gabriella was my waitress she was attentive and nice attitude. This has become my go to place for steak please get some regular chicken wings and this will become the SPOT!!!
Emily R.
Rating des Ortes: 4 Cleveland, OH
Love it! I always get ribeye rare! Make sure you do the call ahead seating so you can get seated quickly-trust me!
Guy F.
Rating des Ortes: 5 Chagrin Falls, OH
Service is always incredible. Great staff. Very very attentive and positive. Steaks are reasonably priced and perfectly prepared. Nice char and very flavorful. I am super picky about steak. Roadhouse is consistently excellent. In my opinion, no other steakhouse can compare.
Dennis G.
Rating des Ortes: 4 Richmond Heights, OH
Prices are climbing. But that’s everywhere. Still delicious steaks every time. Our server on this visit was terrific. The front desk staff: not so much. Teen girls gathered and gossiping while customers waited. Not the first time. Management needs to address this and see that customers are greeted better. After all, we are spending a lot of money. The drinks are ok if you order scotch and water, like I do. But beware of the mixed drinks. They are made in strict compliance with corporate directives. Which means: you have to drink several at five bucks a pop before you realize you actually had an adult beverage. Suggestion. Be a Little less stingy on the booze. Nobody appreciates a watered down drink. Otherwise, we really enjoy the place.
Mark L.
Rating des Ortes: 4 Clarksville, OH
I have been to numerous Texas Roadhouse restaurants over the years, and I have always found them to be decent. This place was no different, except they took it to another level with the customer service. They were incredibly attentive and friendly. Not just our server, but everyone. The host told the service manager that it was our first visit to this particular location and he came over to welcome us and give us a little bag of peanuts to take back to our hotel room. The food was very good. I normally opt for a non-chain steakhouse, but this place was right on point. The rolls with the cinnamon butter are addicting. I also like getting my steak like I order it. When I say medium rare, I expect a warm red center. This cook was perfect. The steak just melted in my mouth. The only thing keeping me from giving this 5 stars was the tap selection. I am a craft beer freak, and they only had the normal beers on tap. Expand those selections and they may just become unstoppable.
Maricar G.
Rating des Ortes: 5 Independence, OH
Not a bad place for steak lovers and a chain restaurant. For $ 20 you can get a 16oz sirloin or rib eye. Free peanuts and fresh baked bread right off the bat. If it’s your birthday they put you on a saddle and the whole place says heeeee-haw for you! Nice portion for dinner salads. Kinda loving this place
Jeff B.
Rating des Ortes: 4 OH, OH
This place was just an outstanding value. 50 $ for a Ribeye is starting g to piss me off. Let’s start with entering the building. Greated by someone as we walk in, they seat is at the bar and bring fresh warm bread as we were being seated. Server promptly greeted us and told us about the concept. We went with the 16oz ribeye. We selected a rather attractive steak from the case. 20 $. Are you kidding me! We each ordered a salad and is was quite nice. Streak came out a ver nice medium rare smothered with onions and shrooms. We split it and still took home a nice portion of it.
Kerry K.
Rating des Ortes: 3 Euclid, OH
Very noisy atmosphere. Wife had to send back ribeye steak twice. Seems cooks can’t figure out what medium well is but got it right the third time they presented to my wife. Food quality slightly above average for chain Resturant. If you come here to talk to old friends they won’t hear you. Service was good. No reservations but they have call ahead that sends you a text msg. Gave it a three as it is slightly above average.
Jocelyn W.
Rating des Ortes: 5 Eastlake, OH
This is such a consistent cheap place. The service is always the same and good. Cheap meals and cheap apps too. Good place! not fancy but just regular! I like the friend pickles and i like it when appetizers are 4 $ not 10 $ so you can try one even though you won’t finish your meal, ya know???
Melissa D.
Rating des Ortes: 5 Willoughby, OH
Very good food at decent prices. We always go up before 6pm on weekdays for their 8.99 special. I get the 6oz sirloin, baked potato, and salad. You can’t beat that deal!
Brian D.
Rating des Ortes: 2 Cleveland, OH
It’s OK, but a lot of places do «OK» steak these days. Even Bob Evans has gotten into the game with a $ 9.99 steak topped with shrooms and cheese that isn’t ALLTHATBAD. So besides a decent steak, what do I expect of a place called Texas Roadhouse? Well, I expect sides cooked Texas style — lots of flavorings: cinnamon butter for the potatoes, black peppered corn, ham in the green beans. Where did they misfire on the food? NaCl. Say it with me: salty salt salt saltiness. My wife’s burger was pucker-up salty. The green beans were warm wet salt sticks. I drank two tall glasses of water just to prevent my brain from shriveling like a salted slug. What else do I expect? A lively fun atmosphere. Our waitress was awesome(thanks Shannon!). But oh the mid-meal pain we endured with the super lame line dancing bit. The girls doing the line dance didn’t want to be, which means it was a total fail. Let me paint the picture: The loud music comes on blaring, so all conversation at your table is forced to stop. Because it’s so loud, you can’t simply ignore the line dance coming up and carry on as you were. «If I was here on a fun date, this could work» you say to yourself as you watch your kids cover their ears and close their eyes. But what happens next? All the female employees under 25 or so line up and: A. look confused, B. look embarassed, C. show no coordination. Torture for them and torture for the patrons. The cherry on top of this hilarious sideshow: they are all wearing t-shirts that loudly proclaim«I LOVEMYJOB»!!! LOL Yea you do, and it REALLY shows! To be fair to those girls, it doesn’t look like management spent any time training them. Either let them do a fun routine they enjoy and give them some paid time(on the clock) to practice, or scrap the whole thing. Please. Oh, and somebody hide the salt shaker from the cooks.