Baymont Inn And Suites Willows

Superb place for the money! Clean and safe. Everything worked. Slept through the night with no issues. The bedding had an «expensive» feel to it. The swimming pool was large and clean. WiFi works but may be difficult to connect to during peak times. The negatives were only few: lack of conveniently located electrical outlets in the room, people smoking underneath my window, and the personnel (polite and efficient) void of any semblance of personality or engagement. Plenty of parking for truckers too … The highway noise is strong … but I am one of those people who finds it soothing :)

If I could give this place less than one star I would.
First, I booked a king bed room, went to check in, and was told that they were sold out, and I had to accept a room with two double beds, I said, ok but I want a discount, the lady behind the counter said I would have to speak to the manager in the morning, ok fine.
So my wife and I get in the room, the carpet was filthy, she wouldn’t even take her shoes off, it was late, we just wanted to get to sleep, then there it was… in the corner of the room, I thought it was dust bunnies or something, nope. it was dog poop!
I called the front desk told the lady, were out of here, I’ll be there in a minute to get a refund.
I mean really, the room was $ 139.00, you would think for that price we wouldn’t have deal with poop like that.
we drove a little further to Red Bluff, and stayed at the Hampton Inn & Suites, got a better room, for less money, only &109.00.
Avoid this hotel, drive a little further, you’ll be happy you did

Did not get room reserved and double price «upgrade» to move. Billing a mess. Breakfast very basic. Wood frame building is noisy. Was relatively clean.

Pretty decent spot in town.
Starting to get slightly run down and dated…
The breakfast is decent being that it comes with th room, rooms are neat and clean, but nothing to write home about.
Close to a good Mexican spot next door.
Nice indoor pool, that doesn’t give you the chills looking at it.

So here’s the deal, compared to our stay last night in another hotel this place was amazing. That’s how bad the place was last night.
We were stoked because this place had a pool for the kids to swim in after traveling for 12 hours and it’s 106 degrees. The pool was FREEZING! Couldn’t even put our toes in. But they had a hot tub. Oh wait… There was no water in it! Okay but they advertised that there was a gym so we hit that up. Two treadmills from the 80’s and only one worked. There was a stair stepper from the same era but that too was out of order. So we were left with 6 free weights to work with.
One of the exits was broken. You could come in from the outside but not get out from the inside. Can we say fire hazard? Okay well thinking we could at least to lay in our cool room we brought in all our luggage but the ac was off. So we turned it on and I hopped in the shower but when I got out it was still hot in the room. Our ac was broken so we had to switch rooms.
Beds were decent, it was clean, microwave and fridge in the room which was nice and the breakfast had a good selection. Overall it was a clean place to stay in a decent neighborhood.

This stay was quite different from our last. I’ll start with the positive first. Our room felt clean and the staff were very friendly and accommodating. Can’t say much else positive besides that.
Our room had a hole in the wall, which after reading other reviews this seems common. It made the wife and I uncomfortable because it just had a piece of paper stuffed in it, who knows what was on the other side. Our friends had a room down about 4 doors from us, they too had a hole in one of their walls. Bathroom fan was inop, as others have mentioned, another frustration.
They use motion sensing light switches, which is fine if they are just turning off to save electricity once they don’t sense movement but when they turn on in the middle of the night when you getting up to use the restroom it can be quite irritating for you and your significant other. The bad part is that there is no way to keep it from coming on. I guess I could have tried low crawling to avoid the sensor but that’s ridiculous!
Their pool was closed for health code violations which was not mentioned during our phone call to make reservations. We were placed in a south facing room which is where the truckers park so the noise was above average from semi trucks coming and going at random hours. Also, when we arrived there was a bunch of trash strewn about from what appeared to be debris from a room remodel. It did get picked up before that evening.
It’s safe to say I’ll be seeking other room accommodations next time we’re in town.

My boyfriend & I had to stay here for a week and they put us by the entrance where all the noise is so I had them move us to another room. There were small 2 beds, not what I wanted because we wanted one big bed so we could sleep together. That’s not all, I had to have my room key re-​activated 5x’s during our stay. Also we thought we were being nice to the maid by not having her clean our room everyday so she could just do it all at once when we left, so I had all our trash in 6 small plastic bags. Apparently they said that was too much (however it would’ve been the same amount anyways). They wanted to bill us $ 150 for it! I said no and they told me they were going to call the police. Really, over something that’s their job to clean? Besides it was packed into BAGS NOT ON THE FLOOR SPREAD OUT, so I told them to go ahead and call the police. The pool was also very cold and the hot tub was ridiculously way too hot. The only positive thing I can say is their breakfast is decent but the service is lousy.

This is a brief review because its pretty simple.
My bathroom tub had a 9×2 inch hole in it.
Pool water is pretty gross. (indoor)
I needed to have my room re-​keyed 3 times! Annoying.
Desk staff is nice except for the manager lady in the dark suit. No personality.
Breakfast room of okay.
They run out of stuff like eggs by 8am.
Limited fruit by 9. Apples only. Lots of apples. A huge bowl of apples.
Ths place is a solid 2.5 in my book.

Don’t waist your money!
Place looked good pulling up. Soon after checking in and seeing the room regret set in. Half the lights didn’t work. With what little light we had we could see how dirty the room was. Shower was so gross that I went without one. There were holes in the drywall. The fan didn’t work. The bed was worn out. It smelled funny. Definitely not safe to go outside after dark. The only thing I can say positive about this place is I didn’t get any bed bug bites.
This place must do deals for trucker and work crews, there were people going in and out all night. Then at 5am tons of big rigs and pick ups slamming doors and ripping out of the parking lot. Couldn’t sleep at all.
This place isn’t even worth $ 20!

The front desk girl is super nice & very friendly, she’s awesome! The rooms, they’re alright. Our bathroom fan was broken, so the 2 guys that shared the room were taking dumps & I had to steer clear of the bathroom for a long time afterward! The bathroom also smelled like pee, but I didn’t actually see any pee on the floor or on/​in the toilet, it was very strange.
The rest of the room features were great, the TV, lights, fridge, etc were all great, bed was comfy. No cooties or bedbugs in there!
It sucks the pool closes at 10pm, by the time we got back from dinner it was too late to go for a swim to relax. I wish it were an 18+ type deal where the pool closes to children at 10pm.
The weird thing about this place is that the doors locked on us at 7am when we left the room for a few minutes to load the cars. When I say locked on us, I mean our key cards didn’t work! I’m not sure what time check-​out is, but it’s probably not as early as 7am. I’m gonna guess it could be from 9−11am like everywhere else. Good thing we left our window open & we took the screen off the window to get back inside to get the rest of our stuff out!

we stopped at baymont inn for one night on our way home to the sf peninsula from lassen park. i will now be vigilant and not opt to stay at a
property. if only a few things were lacking in this visit, no big deal. but as little things kept piling up, i became more and more agitated.
* on arrival after many miles of driving in 90+ weather, the gal at the check in counter, maria, was totally unfriendly and unwelcoming.
* it was obvious that no one had looked at my request for a handicap or 1^st floor room, since maria asked if i wanted a 1^st floor or 2^nd loor room.
* there was no luggage rack in the room; w/​two pieces of luggage we put one on the dresser and the other had to go on the floor in the entryway, where there was no lighting at all.
* the preset water temp in the shower was way too hot.
* the a/​c was not working properly — i had to turn it down to 60 to get the room temp down to 70.
* there were no sheers on window — and we were on the ground level
* in the breakfast room:
* one of the cereal bins was empty.
* one of the coffee pumps was empty.
* i saw someone getting a boiled egg from the frig, where i then spotted butter and yogurt — there was no sign that those things were in the frig
* the breakfast tables had not been cleaned and were dirty
* the counters were messy — needless to say we didn’t eat here, but found a delightful restaurant in williams, Granzella’s — and that was awesome!

Maria checked us in and she made our day (which was a bad one!!) she really was great and turned our bad day into a great one… this hotel is very clean and quiet… we will stay here again !!!

Checked in and right out!
The only good thing was the two front desk agents; they were great, fast, friendly and engaging.
As we walked to our room the smell of marijuana was extreme. Turns out the room next to us was having a little party. The toilet was dirty, there was a used wash cloth hanging over the shower curtain rod, hair in the bathtub and walls, a pubic hair on the floor near the toilet and the drain stopper in the tub was rusted and broken out. See pictures. I checked and did not find bed bugs so that is good. We won’t be back due to the lack of cleanliness.

Stayed at the Baymont Inn in March for a track day at Thunderhill Raceway. The room was clean, quiet, and reasonably priced. The free continental breakfast was a nice addition first thing in the morning. I’ll stay here the night before my next track day.

We stayed here for two nights this weekend. The rooms were clean, the staff was friendly, the location was good, and the free breakfast was fine (they had this cool waffle machine where you could make your own waffles). The pool and spa were fantastic!!! The rooms were a little small, but we had two adults and two children — so lots a people in a room — so maaaaybe it just seemed small. Without hesitation, I would stay here again.

This review could begin and end with the fact that there was a droplet of someone else’s urine on the toilet seat in my room, but I should also mention that my room is boiling hot, the thermostat doesn’t work, you can feel the individual coil springs in the mattress, and the WiFi is unusably slow (I’m typing this on my phone using 4G). «I wish I could give this place zero stars» is a Unilocal cliché, but it applies here.