Auto Recycling of Wilmington

I have really tried to give this business the benefit of the doubt but unfortunately, the inability to stand behind their inventory and give myself and my employees the runaround brings me to write this review. I own an auto repair shop and deal with many vendors on a daily basis, and understand the ins and outs of the field and what is expected as a professional. We spoke to Wilmington who said they had the right transmission for our shop truck. We are in San Diego and we were very clear with Bob that we needed a very specific transmission for our application. It is a full day trip for us to go to LA and time spent on the road means we can’t fix peoples cars and cover our own bills. We got our first transmission and Bob assured before the drive it was in good condition and he had checked it and removed the pan and everything was in good working condition. Upon getting the trans programmed at the Nissan dealer, we were informed that the transmission had been intermixed with coolant (which means it was not checked) which meant we had to remove the transmission again and drive it back up for an exchange. Bob was nice enough to switch it out for a replacement during our warranty period for another trans. Before we made the drive back to LA he assured us the replacement trans was the correct one for our truck and was in good condition. We made the trip, and upon getting it back, it was a transmission out of a 350Z (not a pathfinder as promised) and it was also internally damaged and in need of a rebuild which was evident as soon as we removed the pan. Once again Bob made excuses and told us he had checked the trans before switching it out, which shows either complete negligence, dishonesty, or both on his part. He is a smooth talker and has prolonged this transaction for months and wasted many hours of our time and thousands of dollars of our hard earned money, while we have been without the truck we need to do our job. We have been very frustrated and just wanted a refund and our original transmission back, so we can go directly from the dealer and get the correct one, but we were told our original transmission was disposed of (which is needed for an $ 800 core charge) and he cannot refund our money. We are stuck with a damaged transmission that is not for our truck that we cannot use, and are out $ 1400 that we paid Wilmington, as well as close to $ 1500 in other expenses we have incurred while trying to settle the issue, which could have been avoided if we had been provided with the right transmission in the first place. I am a very reasonable person and have a high threshold for BS, but Wilmington’s Inability to work with us on a solution leaves me to write this review. I really hope that Bob contacts me with an equitable remedy for the situation we have been put in, because all we really wanted was to get our truck running. Instead we will need to do what we need to in order to get our refund, including taking this business to small claims court. These guys are really nice on the phone, but unfortunately I would not recommend anyone go here because they don’t stand behind what they are doing and provide, which is the #1 rule of a good automotive business.

I came to Auto Recycling of Wilmington to find parts for my Infiniti. I wanted to come here instead of a dealership hoping for a better deal and I’m glad I did! I was able to find all the parts I needed at very reasonable prices. Both Bob and Kamy were very helpful in finding the parts I needed for my car. They didn’t have one of the parts, but were great about finding another location for me to purchase the part from.
Great place to purchase used car parts!

I came here to find a part for my Infiniti G25 as I didnt want to pay dealer pricing and I am happy I did! The team is friendly, the prices are fair and beat the competitors and the transaction was a smooth one. Installation and delivery time was seamless! Check them out!

I came here looking to repair my 2011 Nissan Altima. They had most of the parts I needed. If they did not have a part themselves, they called around and directed me to another business in Wilmington that helped me out. I found the prices reasonable (I did some online research) and really appreciated their professionalism. If I ever need another party again (hopefully I won’t) I will head over there in a heartbeat!

Great prices and service! Kamy and Bob helped me with finding the parts I needed. They had all the parts I needed for my 2009 G37. They are my go to for my car parts. I recommend them to anyone looking for Nissan or Infiniti car parts.

I am sorry the prices they charge are more than for new ones at other places. I went for a hubcap and it fit my car nicely. When I asked him how much it was, he quote me a price that was 50% higher than the price charged at another local place. I even told him how much a new one was selling at the other place, he would not budge. I walked out and he can keep his solo hubcap for himself. What a lousy businessman!

What amazing prices and service! If I could give six stars I would. They have the largest selection of Nissan and Infiniti parts in Southern Cali.