Calvert Comfort Heating and Cooling

I should have paid attention to the other Unilocal reviews.
I chose Calvert last year based on a decent price and the thought of good service.
I got price…
I purchased an A/​C Heater and Hot water heater.
One year and 10 days later my A/​C stopped working. I paid $ 189.00 for a service tech to come in and tell me the unit which controls the fan melted. Yes Melted (luckily it did not cause a fire) The part was under warranty but they charged my $ 333.00 to install a part the should have backed up based on good service. The service manager would not return my call. Poor service. Please look closely at other contractors this one does not provide good service.

Horrible company — for new installation and service. My dad had a brand new unit installed in 2007. He even enrolled in their service agreement waste of time and money. Don’t use this company.

Beware of techs who claim good components are bad and beware of inflated pricing on parts.
A tech came to service an A/​C that was not starting up. After taking a look at the system, he claimed the control transformer AND the blower motors were bad. Strange to me that both components would fail at the same time. This unit had been fully functioning just days before the service call.
The tech also claimed that he measured voltage at the blower fan but it wasn’t spinning. I happen to know this isn’t possible if the control transformer is actually bad. He also then gave a ballpark estimate of repair that was over $ 1000. (yes, that’s one thousand). The transformer alone was supposed to cost $ 330 for the part which included installation.
He then went on to say the unit was very old and could break again at any time and replacement should be considered.
I investigated his claim of a failed blower and found it to be untrue. I also found a replacement transformer for $ 17 at Greenberg Supply (wonderful company btw). So let’s see… he wanted to sell a replacement blower at about $ 800 that didn’t need replacing and a $ 17 transformer for $ 330 that took 10 minutes to install.
Shame on them. How many unknowing customers have they ripped off? I see lots of reviews that remark of ‘clean and nice people’. Someone once told me this… «con artists are some of the nicest people you’ll ever meet.»

I had Calvert install a new furnace and air conditioning 2 years ago. They had to come at least 5 times after installation to fix a leak on a humidifier and therefore gave me a 2 year free maintenance plan.
Just 2 months ago I had last «free maintenance» from Calvert and they insisted that I sign for a new plan. I decide not to since my system was completely new and everything was in order as the tech said. We just turned the air conditioning yesterday and it was blowing hot air. I was really upset, call them up and explained that they just serviced the unit and assured me it was ok. They came out quickly and concluded that all refrigerant leaked out!
Mind that this is now turning into a very expensive job and they were ready to do it. I was very suspicious about the whole thing and voiced it out to tech. I paid $ 79 service fee and told him that I do not trust their company anymore.
This is what the tech wrote on the receipt:
«checked system operations. found system out on low pressure switch. found system empty on refrigerant. client arrived, tech explained
situation. client stated that maintenance guy tech must have done this, that we are suspicious. client agreed to add refrigerant to system. tech
started to add refrig then realized he had not given here the pricing. when tech gave client pricing, client became irate and stated she didn’t
trust us and refused service.»
Does this sound like a great service and professional behavior? I will definitely report this to BBB.

Jim B. did the annual maintenace yesterday on my heating and air conditioning system. Jim was very personable, as well as businesslike, and answered every question I had without any confusing language. He left the area looking as it did before he got there, and in a fairly short amount of time. I give him FIVE STARS!

Great guy, helpful and went beyond just a service call. Gave great ideas to keeps costs manageable and tried to problem solve. Xlnt!

We had a great HVAC Experience. Diagnostics, Sales and Installation was all top-​notch. We have a fantastic new AC and Heating System that is going to save us money monthly and the installation looks fantastic.
Every step of the way Calvert made our experience great.

Mark was timely, professional, pleasant and competent! What else can you ask for?

The Tech that came out to our house was very personable and friendly. However after paying over $ 400 for one part (found the same OEM part online for $ 110) the tech never plugged anything back in. I came home that night to a house without heat. Was extremely upset. Isn’t this what we pay professionals to do?

**Added** I had a lot of problems getting my new customer referral bonus due to, apparently a series of unfortunately mishaps. I was called by the salesman that we worked with as well as the owner of the company. It was clear that this type of mix up doesn’t happen often. They were so apologetic and accomodating and left me really pleased by the whole transaction. I am very, very happy with my experiences with this company and will continue to recommend them to others.
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Ever hear the adage «You get what you pay for»?? Well, that applies here in the best way possible. They were on the high side price-​wise for a furnace and AC install but it was worth it and we are so pleased, here’s why:
The salesman and two installers were courteous (shoe covers in house), respectful and explained everything to us patiently. It was clear they respected us as customers, our home and their work. (They insisted we didn’t have to lock up our cats and spent all day making sure they didnt let them out or trip over them)
Even after they’d been here going on 10 hours, they showed us how to install various filters with utmost patience.
They use highly regarded Trane systems and do everything to code specifications. They pointed out several problems with our duct work (air intake and a lack of second vent in the master, condenser hose improperly connected) they went above and beyond to correct all of these things.
The unit itself is beautiful. Can HVAC units be beautiful? Well, ours is! Their craftsmanship was impeccable. They had a press in the truck to create the sheet metal pieces we needed (seamless vs screwing them together and creating ugly seams) Everything was sealed, caulked and clamped perfectly before they left. And, they left our room cleaner than they found it.
Our job included top of the line efficient units, beautiful install job, warranty and 2 year free service, inspection and cleaning. They’ve earned lifelong customers in us.