I wish I could give this business a zero star rating. I encourage you to never do business with this company. My mother’s TV(55′ Sony LCD) was in need of a bulb replacement($ 50) and a fan($ 10) and she gave them a try do to the location of the company. My mother is in her mid 70’s and is not technology savvy. I was out of town on business and she arranged an estimate visit with Hi-5 service center. A technician by the name of Zachary looked at the issue and informed her the repair would be $ 400 which she paid not knowing any better. The charge was ridiculously over priced for a $ 60.00-$ 80.00 repair. Zachary is very dishonest and took advantage of a senior citizen. I was vivid when I learned of the repair cost and explanation. I called Zachary to have him explain the cost and received a mumbled and stutter filled explanation that didn’t make sense. On top of the over charge the TV stopped working a few days later. piss poor workmanship! DONOTUSETHISCOMPANY… VERYDISHONEST! I have taken legal action against HI– 5 service center due to their poor service and dishonesty!