Two Men and a Truck Wilmington

We needed a moving company, called many places, however Two men & a truck gave us the best price and time. They came right on time, came into the house and that is where the nightmare began. They told us that we were quoted the wrong price and then spent 20 minutes calling their office. They came back with a new quote that was almost doubled. We had to move to our new house so we just accepted.
They sent 3 guys but only 2 did anything, I felt bad for the other 2 because they could of made more money instead of splitting it 3 ways.
Nine hours later, they finished and now it was time to pay. We looked at the bill and we thought it was wrong by a half an hour but the man who did the least said they charge from the time they arrive to the house. Now remember they spent the first half hour on the phone with their office.
Please, please, please DO NOT use them and remember if the quote is to good, it is !!!

The office seems very disorganized but the guys who do the hard work out in the field are good. Some of my furniture got nicked, scratched or dented. Have to file for that stuff. I used Gentle Giant years ago and they were way worse. Price was very competitve. Overall a very decent experience.
Moving is torture, I’m never moving ever again!!!

This review is not of the movers (who were hardworking and lovely people) themselves, but the administration on the company.
We set up the move THREE months in advance. We called to confirm the morning of the move that the movers would have enough boxes for our entire house, including wardrobe boxes. We were told the movers would help us pack. The movers showed up with only 5 medium size boxes for our entire house.
The truck was too small to fit the contents of our house so we had to go unload the truck and then do another trip to an alternate location. These movers charge by the hour.
Out move was the second for our two-​man-​team. They were with us until past 8pm. Despite this, an immense amount of our property was left behind because it could not fit on the truck. Our movers told us that they were sent with the smaller truck, though management skirted the issue and suggested that was their only truck.
Their office called me the next day to get my credit card info and while I had them on the line, I wanted to let them know my experience. I spoke with three people. I was not going to call and complain but since they called me, it seemed to be a good time to let them know how it went. The owner suggested I was dumb and or ill prepared, seeing as I hadn’t committed to memory every term of the contract. The owner was completely unapologetic for the inconvenience of too small a truck, neglecting to send boxes, not moving all of our furniture, or damaging our property.
Several items of furniture were damaged, and our walls were marked. I did not anticipate following up on these items and I was going to hire someone to fix them myself. Given how unaccommodating and inhospitable the ownership at this company was, I now plan to pursue compensation for the damage.
I have never written an online review, and when I told the owner I would he accused me of «threatening him». It ought to be known this type of service is what to be expected after they have your credit card info.
In sum, including tip, we spent about $ 1600 for these folks to move half of or stuff. Not a bargain.

I recently needed a moving company to make a move to another house a few towns away and contacted several local companies for quotes. We choose Two Men and a Truck because their quote was reasonable and it was so easy to work with Stephanie. The move itself was excellent because the crew (Sean, Rob, and Matt) was on time, professional, and efficient. When it was all said and done, the total charges came in on the low side of the estimate and we couldn’t have been more pleased. Based on our experience, I’d highly recommend these guys!

Ah, moving. Such a fun, stress-​free process, not!
I picked Two Men and a Truck after seeing their fun commercials, doing my own research, and speaking with Stephanie on the phone. The initial quote process and set up was amazingly easy with everything in email confirmation. I had no problem securing a move on the last day of the month with only two weeks notice, awesome!
Day of the move: got a call from our mover, Al, letting us know he was on the way and would be there in a half hour. Awesome.
Our stuff got packed up and on to our new spot we went. When we arrived, there were some more guys there to help speed the process along and that was much appreciated!
All in all, not a bad experience with moving. The 4 stars, and really should be 4 ½, is for the customer service. We had just a couple of issues and Jason and Stephanie really went above and beyond to fix things for us. Mistakes happen and things get broken in the moving business, nature of the beast. The way our situation has been handled is just a testament to how they feel about all of their customers with satisfaction being the number 1 priority.
Even with the issues we had, I would not hesitate to call Jason and the guys at Two Men and a Truck again. Such honest, hard working, kind people.
Thanks, guys! (and Stephanie!!)

Brian offered a very competitive quote for a full service long distance move compared to other major carriers. He listened to every concern and was very accommodating. A blizzard hit the day before the move was scheduled and he was able to work around snow emergencies and parking bans. Everything was delivered on one truck with two movers dedicated to our move. No shared big rig or stops along the way. Our items were delivered within the estimated timeframe and through a second snow storm on the way. Brian and his crew were in communication along the way managing expectations. The two movers (Billy and John) who delivered our possessions were friendly and professional. I really wanted to give this organization five stars but some disorganization with the full service pack caused a departure delay. Would I use Two Men and a Truck again? Yes.