O’keefe Citgo Sta

I have never posted a review on Unilocal,but I felt my experience at O’Keef’s Citgo warranted my first review. Needed to get my annual auto inspection, so I looked on the inter web and read a number of decidedly negative reviews of O’Keefe’s Citgo. The reviews were a couple years old, so I thought. .. , let’s give this place a chance. Some of the reviews suggested things like ‘shady,’ ‘a negative vibe,’ possibly even an underlying sense of anger that has been conveyed and observed by previous customers. Well. .. , I can report with complete certainty the previously posted negative reviews here on Unilocal are 1000% accurate! Once my auto had passed inspection, the nice young man employed by O’Keefe’s drove my car out of the garage to me, I asked him what it was like to work here? He seemed startled. I shared my observation of the negative experience I had with the owner, Danny. I said to him, ‘good luck, seems you’ll need it working here.’ At that point, he smiled and said, ‘thanks, just about every customer has mentioned something similar to me.’ There you have it. My only hope for that place is that the young guys working there are able to find a better work situations before they develop the piss-​poor attitudes that has clearly rotted away the old farts. I would suggest that if you need anything at all related to your auto, go any place except O’Keefe’s Citgo!

Our family has gotten our cars inspected here for years. They are fast and fair. True they don’t take credit cards for inspections but they do take both cash and checks. I have never used them for repair services so I can’t comment on that.

I used to go to O’Keefe’s for gas, but never for service. Never had a good feel for their ability; I got kind of an angry vibe from the owner. Then I went for a state inspection. I was told the wait would be 20 minutes. I waited in my car in the blazing sun for 50 minutes. Then when I pulled in, he said he wouldn’t inspect it since I didn’t have the front license plate on. You think he would have noticed and told me before I waited for almost an hour. Will never go there even for gas again. I was right about their angry/​shady/​could-​care-​less-​about-​the-​customer thing. And I just heard they were robbed earlier this week. Funny how that kind of thing comes around.

Too bad i cant give half a star. Went there for an inspection last year. For starters they only take cash for inspections but they don’t tell u until after they are done. Then I had to walk 2 miles to nearest ATM to get cash and walk 2 miles back to pay them. Kind of sucks walking 4 miles in middle of winter. Finally during inspection one of my break lights was out. He charged me $ 27 for replacing a $ 5 light bulb. These guys r pathetic and crooks. Their gas prices r also super expensive. There is another gas station on main street less than a mile from o’keefes in woburn right across from walgreens that only take cash, full service and generally charge 30 to 40 cents less per gallon. Stay away from o’keefes at all costs!!!

These guys are absolutely shady in terms of keeping customers in the loop about hidden fees and charges. Getting your brakes changed may cost you $ 400, but they’ll add in another $ 100 and afterwards tell you that they had a tough time getting one of the calipers off — hence the extra labor. There are much better places around the area; avoid at all cost!

The O’Keefe’s have been running this place forever.
I get my car inspected here now and then. Sometimes I get gas. They work hard here.
Nice for a mom & pop gas station and car repair place.