Valley Cycle Center

We were lured by the Polaris model year end event. But we chose Valley Cycle Center in Winchester for price and service. They wanted to help us (long time Polaris owners) build the machine we needed for our farm. Todd and the guys are knowledgeable, supportive, but not pushy. Looking forward to buying accessories for our new 900 XP. Jen Hepner

Valley Cycle is a great family owned business. I recently purchased my 2^nd motorcycle from Valley a Cycle and the experience has been awesome. They provide an honest sales experience and treat you like a valued customer. I would highly recommend buying a cycle from Valley.

I visited VCC on the recommendation of a friend and I wasn’t disappointed. There was a good selection of new and used bikes and the sales staff have a good balance between helping you out and letting you browse around without bothering you. I spotted a used Honda that I particularly liked but I left without making a decision. I made my mind up later that evening and put an offer on the bike via Valleys website which was accepted almost immediately. When I picked the bike up the following weekend, it had been polished up, serviced and inspected and was ready to go with a full tank of gas. The girl who works in the accessories dept (Amanda, I think) was knowledgable about helmets and jackets and when I stumped her with a question about UV protection on a face shield, she went and found out the answer on the Internet. Overall, very pleased and I’ll definitely be back when I’m ready to trade the Honda!

Purchased a 2011 Yamaha Stryker from Valley this April. The process went well. I feel they did what was needed to make me happy. The did have a lower price online, and wouldn’t budge on the floor price until I showed them their «online» price, which they did match at that point. A week after the purchase, I noticed some missing bolts which they replaced for me. Overall it was a good experience.

Valley Cycle parts dept has been more than accommodating. I am a long time customer and they are always willing to adjust their price to be competitive with other advertised prices. They may not be the cheapest, but they will get in line with the competition. I want a local dealer that is well stocked and willing to work with me; they have done that. Thanks VCC.

I bought a youth RZR here and the process was great. Everyone from sales, finance, and service was first class. They have a rare quality in business by doing what they say they will do and have it done when they say.
I highly recommend doing business with them and will be a customer for years to come!

I truly hope things have improved in the service deparment since I took my Suzuki Intruder 1500 here for the fuel tank recall. When I took the bike in I was getting just under 30mpg, which is lower than normal fuel economy to begin with for this particular model — but normal for the fact that it has drag pipes and the carbs have been jetted. I asked, when I took it in, if they could see if there was a way to improve the fuel economy of the bike. When it came out, all it did was backfire, lose power and fuel economy tanked down to 22 mpg — exactly the opposite of what I was looking for.
When I moved to NC, this dealership had to track me down for my registration information because they hadn’t taken it down to complete their paperwork to get reimbursed for the recall. This was not a particularly recent visit, but the only visit I made to this dealership, and it will be the last.
I recently had the bike fixed, correcting the problems that started the day I took it home from this dealer that had made the bike such a thorn in my side since. This is not to say the motorcycles they sell aren’t any good, I would be very cautious about them handling my service needs if things haven’t changed since my visit.