Beds on Clouds

The first time my girlfriend and I booked the hotel was through
. My girlfriend, her best friend, and I stayed there for the weekend. We booked the room very late saturday night and Rebecca (the owner) got out of bed to show us a few rooms to accommodate our needs. She was very polite and personable, sharing stories from her very interesting past.
Living in Manhattan for so many years, Rebecca and her husband Susumu share a very unique taste of antiques, photography and décor through out the house. It is very clean and everything is in order.
Breakfast was our favorite part, as we got to eat everything organic, starting from milk to jams and vegetables being washed with vinegar to get rid of the pesticides, water through the whole house is filtered. Susumu is a great chef and everything that he cooks tastes delicious.
We were very pleased with our stay, and went for more weekends to this amazing B&B.
When the snow storm hit NYC, we left late at night and arrived at Beds on Clouds at 3 am, she had her phone next to her so when we arrived she took us to our room.
As for the other reviews, for canceling on the reservation doesn’t come from being unprofessional but from being very loyal and appreciating to customers through time.
And also the other reviewer said that he was woken up to screaming for being on time for breakfast, that comes from people that have no courtesy of whatsoever to timeframes of rules of the b & b, people can’t just stay around all day to wait when people wake up.
Overall, its one of our favorite places to stay. They are very real and interesting to talk to, so we would be going there a lot, driving there as we speak for a fun skiing weekend.

I cannot believe any of these positive reviews for Rebecca. I actually did not end up staying at this hotel. I booked it in July for an October 29^th stay in order to be near my wedding venue for a tasting. I called in August about cancelling my room, as I was moving cross country and wouldn’t be going in for the tasting that day, and asked to get my money back. Being so far in advance, Rebecca told me to call back «in a week» and she would handle it. It is now two months after my reservation date (and several months after my initial call). I’ve called back every few weeks and Rebecca has literally YELLED at me on the phone. She keeps saying she’ll call me back and how stressed she is, «owning a b&b is so hard,» etc. I have spent a lot of wasted time speaking to this unprofessional woman. I was hoping that after our stay we could recommend this hotel to some of our wedding guests as it is near my venue. I obviously will NOT be doing so.

My husband and I made a reservation through
to stay here for Labor Day weekend.
On Thursday, I received an email from Rebecca, one of the owners, saying «We apologize for not being able to accommodate you. Our Friday guest, who have been our repeat customers since many years, have expressed the desire to extend their stay for additional 2 nights.»
Seriously? Two days before a busy holiday weekend, they cancelled our reservation just because another customer wanted to stay longer? How is that acceptable?
Before I could even reply, Rebecca called my cellphone, wanting to make sure I had received her email. I told her I was disappointed, but thanked her for letting me know.
5 minutes later she called me again: «Can you keep this just between us and not tell
because they don’t like it when we do something like this».
Well, that sounded REALLY SHADY! So of course I immediately called
. They agreed that it was completely not okay for the owners to do this. The customer service rep helped me make a reservation at a different B&B, and gave me a refund for the price difference since obviously the few places still available for the holiday weekend were more expensive at the last minute!
I had read the other Unilocal reviews about the Beds on Clouds owners being fickle-​natured (it sounds like they are very kind to some guests, and quite the opposite to others!) but we were willing to give them the benefit of the doubt at first. I guess they are nice to you if you’ve been staying with them for years and are in their inner circle or whatever, but if you’re a first time customer then watch out!
We ended up staying at another B&B nearby, and since Windham is a small town, we had to walk past Beds on Clouds on our way to a restaurant for dinner on Saturday night. Guess what? Their neon «vacancy» sign was lit! So not only did they go behind booking.com’s back to cancel our reservation, but they lied about not having any other rooms available for us!
The whole thing was incredibly sketchy, and we were glad to not be staying there. Their attitude made us feel very uncomfortable, and I would not feel safe sleeping under the same roof as people like that!

My Boyfriend and I stayed here for a quick weekend getaway. Rebecca was a pleasure. We spoke several times before the date of our arrival and each time she was very pleasant. Once we arrived, it was like we were old friends. Being an animal lover, we bonded over her love of Calico cats. The room was cozy and nicely decorated with eclectic pieces thrown about. Her husband prepared a nice breakfast which was clean in presentation and very tasty. The extra bacon was a plus. A definite must stay if you are ever in the area

Rebecca and her husband have lived a fascinating history and want only to please… the rooms are super sweet, the German cookies and the omelettes are divine. If you’re looking for charm and a personal touch, stay here by any means!

Not a place to go back to…
The place was weird and by morning the owners woke us up screaming at us for not being in time for breakfast, www errant shocked… after that they yelled at us once more cause we didn’t like the food… too wired for me!
Beds were definitely very far from the clouds and not so comfortable.

Fantastic experience!!! Will stay here every time we are in this part of New York! Room and everything was wonderful!!! The owners, Rebecca and Susumu were just perfect!!! A must stay for all!!!

Rebecca and her husband were phenomenal! We felt right at home. We escaped the windham to do some skiing. The stayed in the Sunset room. What an amazing bed and pillows… We didn’t hear a peep and slept like a king. Bathroom was also gorgeous. We enjoyed the pictures throughout the house. Breakfast was amazing! Chocolate everything, fresh fruit, coffee, oj, omelette, asparagus, ham and Rebecca’s fresh baked croissants. We are definitely going back and taking the family too!

What a charming B&B ! I had an amazing time there for Christmas. Rebecca & Susumu are exquisite hosts and they are pet friendly. Made my stay the most enjoyable and even helped me with my dogs while I was on the slopes. The whole house is really neatly decorated with a lot of artwork & many antiques. The entire house is running filtered water so you will leave with a shiny hair. Bed was very comfortable as well. Don’t forget the delicious breakfast! Susumu is quite a chef!
I can’t wait to have couple of days off again so I can ran away to this beautiful retreat.
I could go on and on … Thank you Rebecca & Susumu

Rebecca is a nightmare to deal with. If she doesn’t like a question she will fire back with insults and condescension. Certainly the most unstable and tactless individual I’ve ever met. Be prepared for headaches and frustration. You’ve been warned.

The hosts are amazing and so is the food. The rooms are unique and super comfortable. My friend and I have been here several times and will of course be back. Not to forget the gourmet breakfast. I love it here.

Stayed here with my girlfriend before the Warrior Dash. The rooms are incredibly elaborately decorated (our room had leopards everywhere) and the owners are incredibly friendly. The dining room is full of all sorts of strange/​cool things that are for sale – Rebecca (I think that was her name) noted «I lived next to a flea market in new york city for years».
The breakfast was tasty (croissants, omelette, fruit, coffee, juice) and the art gallery they run is pretty cool, as apparently her husband gained quite a bit of fame for his photography of flags from around the world made of different colored roses.
They paid lots of attention to detail (showing you around, a chocolate in your room when you arrive, tons and tons and tons of pillows ha). It was the first time I’ve stayed at a real B&B and I suppose this was what I imagined it might be like, very nice :)

A great surprise. This B&B is cozy, warm and full of character. The owners are really friendly and hospitable, making a delicious breakfast. The rooms are very comfortable, clean and full of interesting furniture and decorations. Downstairs, there’s a photographic gallery and the dining rook is jam packed with eclectic nick nacks. It’s right next door to the town center and several restaurants. We’ll definitely be going back…

We just had the most wonderful stay at Beds on Clouds! This bed and breakfast is lovely and charming. Breakfast is made by the owners each morning and was delicious! The rooms are very pretty and have modern amenities (showers, sinks, etc). It was less than a mile from Windham Mountain for skiing and had many cute shops and places to eat nearby. Free street parking. Very reasonable rates. We will definitely recommend this place to anyone going to Windham or Hunter Mountain for vacation.