WorldMark Windsor

When you check-​in, the very helpful agent will offer you a «free breakfast» and a gift for attending, to learn more about their properties — «no pressure». We thought — what the heck — we need to have breakfast anyway, and sure… tell us a little about your properties. BIG MISTAKE. HUGE. Brow-​beating ULTRA HIGH PRESSURE sales manager who wreaked of cigarette stench, that was aggressive to the point of being rude, demeaning and insulting when he could see that we were not going to buy into his time-​share SCHEME.
The accommodations were fine for what they were. The building is cheaply made, so you’ll hear a lot of road noise from traffic just driving by, or from people on the street talking (and we were on the 3^rd floor) but the interior of the condo was clean and well appointed. We rented from AirBnB and it was a good deal for a couple nights.
DECLINE THE FREE BREAKFAST. The experience put a very sour taste in our mouths for the entire organization.

Appalled and disappointed in the customer service at this location.
My sons «woof» was left behind and after calling we were told that it was simply «not found». This is his very dear comfort object that he received in the hospital when he was born that keeps him from crying at daycare and that he takes everywhere with him. The past three nights have been filled with him repeatedly asking for woof and crying for «woof».
I did not receive a single apology, and was simply just told he must not have left it here. Careful what you bring and be sure not to leave anything because it is clear that the staff will take it. Sad and disappointed that they have such untrusting staff. Things don’t just disappear, they’re taken, and in this instance from a 2 year old boy.

We have been coming to ‘This Resort’ since the year~2000; They have gotten Better & Better, year after year. Always a ‘Friendly’ group working here, happy to see You, time & time-​again. Their ‘heating-​systems’ are upgraded & showers are a 10+. Pools & Jacuzzis are almost always clean, warm & hot. Checked in with ‘KELLY’, in middle of the night; Happy to see us, & cheerfully asked «How’s Ur Brother»? These people, & This resort is perfect for those getaways to fantastic wine-​country adventures !

This is the second time we’ve stayed at this property and it’s just a good as the last. The people in the lobby were courteous and helpful. They didn’t pressure is to attend an information meeting like they do at some resorts. The units are always clean and comfortable with everything one might need during the stay. We love staying here and will definitely be back again.

I generally had a very good experience here. The rooms are quiet and the front desk people were extraordinarily polite and friendly. The gym was lacking in equipment but I suppose liability keeps a tight rein on that. My wife and I just love the Windsor area even though my kids did not like it. More of a winery place to go. Also, head west and go hiking in the beautiful forested area.
Here is where I have my problem with it. The sales people. We got suckered into going to their «90 minute» owner presentation. The guy presenting to all of us, and there were about 30, acted like we were in a motivational screaming seminar put on by a frat boy. Cmon, dude, it is 9 am, don’t jump up and down and cheerleader how much wine we can consume. Anyways, I set my timer for 90 minutes and 10 – 15 minutes before end time I mention that no we are not buying anymore points and let’s wrap this up cuz we have some daytime activities to do since we are here for only 3 nights. Well Scott starts in on guilting us and asking us questions as to why not and that it is his livelihood to sell more points. Talk to the closer. No, sorry not sorry. No more points, give me my Amex card and let me be on my way. Next closer. They sent a hot guy for my wife and a hot girl for me to try to sell it. Aaaagh! Give me my card!!!
Anyways forty five minutes late and feeling like we were violated so we left. After cooling off a little We went to the front desk to complain. They were so nice and apologetic. Strange, the front desk has nothing to do with the sales people.
Long story short, great location, close to wineries and actives, bring a bike. Stay as far away from the sales team as possible. Poor representation of Sonoma county.

My family and I stayed there for two nights. The décor in the room is nice, but it was pretty noisy since the walls are thin. The pillows however were uncomfortable. They were flat as hell. They need to get at least comfy ones.

Avoid the offer for the FREE BREAKFAST. It is nothing more than a high pressure timeshare sales pitch, where they will not take no for an answer. Decline from check-​in and tell them NO!
The accommodations are acceptable. Not quite to the standards of Marriott timeshares, but acceptable.
The kitchen & bathroom counters are laminate, not beautiful granite, kind of cheesy.
EVERY SINGLE light bulb is a fluorescent that takes a few minutes to achieve full brightness. Very frustrating to turn on bathroom light and have to wait 3 – 5 minutes for it to get to full brightness. Same issue with nightstand lamps! This is REALLY STUPID, when LED bulbs last longer, provide more lumens per watt, and are INSTANT ON! So instead we left the lights on the entire week, defeating the whole intent of the CFL’s !
NO FREE WiFi ! How ridiculous is this? Even cut-​rate motels offer FREE WiFi !
Enough of gouging guests for every dollar! Guests should get free basic WiFi & owners should get free high-​speed WiFi.
DVD player in both living room & master bedroom!
No privacy lock set on the bathroom or master bedroom door. How practical is this for families with children ?
Though our unit was a 2 bedroom, 2 bath, there was a couch hide-​a-​bed & a pull down Murphy wall bed. It could sleep 8! However our dining table only sat 6 (4 chairs at table, 2 spare chairs in closet & master bedroom).
Gas BBQ on the balcony was great for burgers, dogs & veggies.
Some of the roofs need drip shields, as the lack of proper deflection above the gutters dumps water onto the sidewalks. You have to walk through a rain curtain when using the sidewalks, or walk through the planters to avoid the downpour. Great muddy shoes & carpets!
ONE BLACK building number is under the eaves THREE FLOORS above grade. They are very difficult to locate in the daytime and impossible at night. They need reflective building numbers in MULTIPLE locations on the corner of each building. This will make it easy for guests and emergency personnel. Maybe even identifying the range of room numbers accessible at each access/​stairwell…
One free DVD rental per reservation, is a nice way to spend one evening.
Someone just needs to pay attention to some details, offer FREE WiFi, and stop the high pressure sales tactics and this would be 4-​stars.

Super super thin walls. Every step anyone takes sounds like they’re stomping. I don’t exactly know what people are doing walking around a bunch at 4am but it is very loud. Other than that the place looks fine.

If you don’t want the hard sales pitch don’t commit or go to the «free breakfast». You should know that by getting your «free» meal they’re going to hustle you. THAT’S THE POINT OF THOSE BREAKFAST, DUMB ASS!
I’ve stayed at this resort 3 times as a guest of an owner. I make it clear each time I’m not interested and already have a schedule planned. I don’t need their map or restaurant recommendations since, HELLO! That’s what Unilocal is for. I have never gotten a rude or overly pushy salesperson. It’s their job to sale. You can politely decline.
The pool areas are great & my kids enjoy the Rec room. When checking in you get one free movie rental which is nice. The room are spacious. The 2 bedroom units on the inner sides are larger than 2 bedroom units on the outer side of the building.
To the complainers who need the free breakfast & $ 1 billiards is apparently breaking your bank — suck it losers!

I’ve stayed at Worldmark Wyndham before, always had a great time as a guest of an owner, but this is the «FIRST TIME THAT THEY TRIED TO HARD SELL ME!!!» We checked in Sunday June 28^th and was charged a $ 20 and told that when we went to the seminar on time share buying we would get our money refunded and would be given a $ 75 gift card. First hour was good, getting info and shown what was available to us, hour two was more info on what we could save, hour 3, 2 closers and I was trying to leave. Hour four told them wasn’t interested into getting more debt and thanked them finally was able to leave. OMG never been through that before. I’ll just stay at the Motel 6 next time

I have been an owner with this company for at least 8 years. I booked rooms fro my daughters weeding this August. I had my wife go back to see if we could up grade and come to find out they canceled our reservation Stating that we were over due on paying our maintenance dues, which were not even a month late! No email no call nothing, if we would of not check when we did my family would not of had any where to stay for 13 days (12 people). Its funny when they want to sell us something they do not have a problem calling then. After calling and being on hold for over an hour I was told by owner services its in your apx… 100 pages of the contract. As an owner would think some one would be treated with more respect. Oh yea member services said he wouldn’t and could not let me talk to customer relations.

We stayed here for our honeymoon, and just the same as all worldmark resorts they are trying to sell you more time share. We at this location they were very pushy and rude about it. We said no multiple times and they kept pushing it, until we finally had to say we were done. I have never had this problem before, but it was a real turnoff to worldmark as a whole.

Great location to go to windsor, santa rosa, napa, calistoga, wineries nice restaurants. We own a time share and this is one of our favorites spots to como once or twice a year, they have good coupons for wineries and some restaurants, try to come in june or October those are the best part/​weather in here. The resort have nice pool, jacuzzis, decent gym, every room has a bbq pit so be ready to cook (i never do)

Stayed in a 3 bed/​3 bath unit that is pretty nice overall. Blackout shades and comfortable beds make sleeping wonderful. However, I would highly recommend bringing a white noise machine for each bedroom. You can hear everything going on around you, and when I didn’t have the white noise machine, I was kept awake by people upstairs who weren’t doing anything particularly noisy, but they didn’t have to be. I did wonder why they had to walk around so much at 2am, but whatever.
Low level TV channels are super grainy. Maybe their local channels are over the air? You have to go up in number before you get a clear picture.
We have had to call maintenance a lot. Doors falling off hinges, clogged drain, loose handles, and we didn’t even report everything because we didn’t want to be «complainers.» Staff have been very responsive and friendly, and thank goodness they did the fire alarm test when my baby had just woke up from a nap. Carpets/​floors are pretty filthy. I was aghast at how disgusting my baby’s bare feet were after walking around the room for an hour or two. Socks only after that.
Many if not all rooms have a gas grill plumbed with a constant supply of gas on the balcony. I’ve been to Worldmarks where you have to jockey for position at a common grilling area, and this is so much nicer.
I may sound critical, but I would come back. Just need to remember noise machines, socks for the kid, and be ok with calling maintenance.

aside from the noisy upstairs folks and the construction next door, we find this to be a great place. we’re staying in a three bedroom updated penthouse and its quite nice. everything seems new, clean and modern.
the front desk and support staff are friendly and efficient. hassle free check in and very area informative
now let’s talk about that sales team. one should understand and accept sales people, but this Windsor sales team really needs to learn the finer points of no pressure sales. they treat you like herd, feed you some, and pounce on you. pretty laughable really, and quite pathetic. believe me, I will not allow anyone to dictate what I should or shouldn’t do. I decide what I want, no one else and I don’t care if I hurt anyone’s ego. might be time for the whole team to reevaluate their strategy and take up some courses on sales etiquette.

Sometimes it’s great to just get away for the weekend. So anytime, I decide I need a «staycation». I check out the availability at my Timeshares. With luck at the last minute they had an opening for this resort.
This resort was just newly renovated. The décor aspect is quite nice. The comfort level of the couch is low, but the bed makes up for it. I love «condo style» resorts, because we get to cook in the facility. Each room is equipped with a full kitchen. They provide all the cooking appliance (i.e. pots, pans, plates, cups, utensils, dish soap, coffee/​tea pots, and even small individual spice packets).
If you get a one bedroom or more. There is a murphy bed in the living room. If you get a studio then you sleep on the murphy bed. The nice thing about the bed is that it’s not a pull out mattress from a couch. It’s actually a very comfortable bed.
They also provide a DVD player if you like to watch some movies *hint hint*. If you pack light, no problem use their washer and dryer, which includes complimentary laundry detergent.
Overall the outside of the facility is well managed with a swimming pool and Jacuzzi outside. Also an entertainment «ping pong» area and gym inside.
This is probably one of my Top 5 favorite places to go. Keep in mind there are not a lot of restaurants near this place. My suggestion is grab something to eat in Petaluma or Santa Rosa prior to coming here.

Overall very nice place to stay. There are numerous hot tubs on the property in relation to your unit. Stayed in a 3 bedroom and it was large. Televisions in every room, nice kithen large bathrooms and good sized bedrooms. Love staying here in Windsor. The staff was nice and friendly. Maybe a little misinformed about the timeshare presentations.
My only gripe about my stay was that I went to the timeshare presentation. My wife and I were told that it included a breakfast and $ 100 amex gift card. It was enticing but not that main reason we went to listen. We were actually curious about the variety of complexes and the amount it would cost to become an owner of Worldmark. Everything at the start of the presentation was good. Elias did a good job with his slide show. It ALL WENT DOWNHILL from there.
The lady, I forget her name, was very pushy and rude from the start. She tried to get us to fill out a credit form even before she went over anything. When i question her motives she got defensive and her attitude went from bad to worse. Be known that no one else in the room was initially filling out the credit form. She then goes on to belittle and insult us because she didn’t like our responses about our personal life. She got really personal and wanted to know every little thing about our lives. When we told her we travel with friends, she responded «you guys are adults you should travel on your own». WTH is that about. From that point on we became very disinterested and just wanted to get out of there. But she goes and gets a manager who was just as rude. This 2^nd lady slammed papers on the table and threw a pen at my wife. Crazy! If they want to make a sale why would any We were told it’d be an hour to hour and a half TOTAL. We set an appointment that day with a winery for my wifes birthday. We thought we would have more than enough time to make it. Nope they tried to hold us up and make us late for our appointment. They succeeded because unlike the lady we didn’t want to be rude and just walk out. Plus for all that time I think we deserved the gift card incentive. We actually deserved more but I digress.
Overall the place was nice and if it wasn’t for the two ladies we had to deal with, our stay would have been beyond pleasant. 4.5 stars for the property only because the wifi wasn’t accessible to certain complexes. The employees blame it on the airport supposedly by the property. Negative 10 stars for the experience with the timeshare sales women.

This is the only WorldMark resort we’ve stayed at more than once. I like this resort because I love Sonoma. For all the times we’ve ever been to NorCal we’ve never been to a single winery. I like wine but I don’t love it but as far as NorCal goes Sonoma and the Bay Area in general is one really wonderful place.
That being said this location is close to many nice places to visit whether it’s an drive down just over an hour to San Francisco to the areas north like Marin Headlands, Muir Woods, Sonoma State Beach, Point Reyes, Healdsburg etc. This is a good place to start.
The unit we’ve always gotten were the 2 bedroom units with 2 baths. Regardless of how busy the resorts were we always seemed to find parking. You will never not be able to get a spot. You may never get the same spot for a week but that’s understandable considering how many units this resort has. The facilities are nice. There may not be internet available in the room but I actually find that nice in a sense that you are truly on vacation and «disconnected». If you really need to get on line there are a few computers in the main office building that have internet access.
The staff is very friendly and the units are spacious and comfortable. Having a full kitchen is great because there are several places to get groceries nearby so having a fully stocked fridge for your week visit helps especially in the morning when you just want juice or a coffee and the options are there if you want to cook your own breakfast etc.
If you wanted to bbq some burgers or whatever you can do that too since the units have bbqs on the balconies/​patios.
This resort is well kept, convenient in a sense that you have your own laundry machine/​dryer, dish washer, full kitchen and pool facilities etc. If you happen to love golf there’s that right there too. Close to Santa Rosa and Healdsburg as well.
Tip: dishwashing detergent, recycling bags can be resupplied from office but laundry stuff you will need your own pods/​detergent/​softener etc.

Wow this place is gorrgeoussss!
Stayed over for a few days with my cousins and aunt and uncle, and this place is pretty accommodating for semi-​big families.
Upon entering our room (3^rd floor) we find that there are two rooms, one with a walk-​in bathroom and the other without, one large bathroom, a kitchen that connects to a living room, which also comes with a pulldown mattress, and a balcony. They’ve provided many essentials, such as kitchenware, toiletries, towels (bathroom and pool) and utilities like washers and dryers, vacuum, and even a grill outside on the balcony.
Outside of our room, there is also the front office, which connects to a tiny arcade room, and an activity room that has pool, ping pong, a tiny shelf of books with a lounging area, and another lounging area near the fire place. There is also a small gym for all of you gym junkies out there, just use your room card to open the door. The front desk is super helpful and can easily provide you with purchaseable necessities, as well as ice cream for kiddies. You can also rent stuff, like the ping pong paddles and even a basketball. There is also a spa inside here as well, neato! Outside of this area, is one big pool and several jacuzzis. Next to the area is a outdoor basketball court, which is pretty neat on a sunny day.
The place is gorgeous, but there were also some cons as well.
–their coffee is GROSS. I may not be the type of coffee avid who takes their coffee black, but their coffee is ugh. Idk. They do provide a coffee maker and filter paper, so bring your own coffee mix instead!
–they don’t provide enough soap or shampoo (for bathroom and kitchen)
— no pets allowed :-(
— I like liquid creamer, but they only provide powdered creamer.
Although, many of these necessities are available by going to the supply room, the woman working there was absolutely generous with the amount of creamer and sugar I got :-).
Definitely wouldn’t mind staying here again if I had to come visit wine country again heh.

Great memories!
Booked two units for a family weekend winter retreat. This was our first time in this location. Checked in with no problems and was greeted with the signature Worldmark welcome and great customer service an owner would expect. Donny, at the front desk, briefed us with things to do around the wine country, supplied us with nearby restaurant coupons, and gave us tips on places to take the kids. My hubby and I were able to visit the Coppola Winery in Geyserville which was about 15 minutes drive (approx 8 miles) from the Wyndham resorts. Had a complimentary coupon for wine tasting. All in all, we were given about 10 coupons for restaurants including: Johnny Garlic’s, Patterson’s Pub and Grill, Chinois Asian Bistro, Tomi Thai Restaurant, Mary’s Pizza Shack, Powell’s Sweet Shoppe to name a few…
The units were clean, kitchen fully loaded with pots/​pans, appliances… just add food! The family was happy to be spending time together at a home away from home. The children enjoyed the recreation room and the arcade area and even found the computer room! Was not able to take advantage of the pool this weekend… we just ran out of time. The lobby includes a little store where souvenirs from the wine country and the resort can be purchased. No mugs, though… my mom wanted to buy a souvenir mug. All in all everyone had a great time!