Auto Lenders Service Center

The best customer service experience I have ever had!

After taking my 2008 BMW 328i to two South Jersey dealerships and neither could fix my car, I was beginning to think that I would have no choice but to trade it in. I scoured the Autolenders website and decided to «Reserve» a car at the Williamstown location. I was greeted quickly upon arrival and the car I had reserved was waiting for me — shiny and clean! I was clearly unhappy about having to part with my BMW, so the owner, Brad, suggested I consider letting his service center take a look at it. I’m so glad I agreed. My BMW is no longer pulling and I LOVE my Fiat. Autolenders has officially won my heart and my business!

Well my experience so far… not bad, although I had a quick fix. I had an appointment, but what needed to be done was 5 seconds and my car never moved. Ill be back Thursday after mt next appointment when things will really get real.

If I were you I would go somewhere else for service on your car. The staff and manager at this location are very unprofessional and under handed. I dropped my wife’s car of for an oil change at 9:00AM (with an appointment) they didn’t finish the job until 4:00PM. then they wanted me to pay $ 65 for an oil change, they really thought I would pay $ 11 quart for oil. When confronted with my displeasure toward the time line and bill, they were very aggressive and defensive.
When I told them I was leaving they told me they would call the police and report my car stolen, so I told them I would be waiting for the police at my house.
The use intimidation tactics to try and beat you down into paying their outrageous prices.
I do not know how this company is when you buy a car from them, but I would never go to them for any service.

The staff is ultra friendly and truly helpful. I don’t get the impression that they are out to get my money, which is hard to find in a dealer/​service center.