Computer Place

Like Robin L wrote, RUDE RUDE RUDE. Today was the second time I have gone into the store and both times have been treated very badly and rudely by the lady in the store. I only went today because of the ease of parking. The lady in the store was very condescending in tone and words. I will NOT go there again and would rather pay someone to mail my packages. I WOULD NOT RECOMMEND THIS STORE TO ANYONE!!!

Rude! Rude! Rude! I’ve never been treated so poorly by anybody in North Carolina in my life. Do not use this business. Additionally, I’m going to contact the US Postal Service and suggest they pull his contract with them. The US Postal Service should not be represented by such a rude person who has poor poor customer service.

These people are terrible. My mom walked into the store an the man behind the couter greeted us with a attitude. When she told him what she was looking he responded by saying «you are odviously looking for a refurbished one» implying that we couldnt afford a new one. We actully just prefer to support local business owners rather than going to a super store. But trust me i would rather shop at walmart then go back to this store.

Andrew H. and others are completely correct. This company’s low rating is dead on. I have no clue how this company is still in business. I’m sure it is only because it is an easy USPS location for people who need it. Just don’t ask for any help from the employees.
This is my first review/​complaint online ever but this situation was horrible and I feel I need to spread the word about these owners. I hope to never meet people like this man and his wife again. They should be ashamed of the way they treat people who come to do business with them. Please take your money elsewhere. They don’t deserve it!
I was running errands on Jonestown and looked up a post office in the area. This store came up as a post office on the USPS website. Before I arrived I didn’t know that it also functions as a computer store.
I print my own eBay shipping labels online. That day I weighed a package and printed the label. After I paid for shipping I realized it would not fit in the box I had intended it to. The new box ended up being 4 ounces more than the old box. I cannot change eBay labels after I have paid for them. I have had this happen before and when I take it to the post office they charge me for the difference and send the package.
When I walked into the store, with my 10 year old daughter by my side, there were three employees behind the counter I walked up with two packages, set them down at the register on the postal side and all three of the employees ignored me. The male owner proceeded to call his dog over and talk to his dog. When I asked for help he walked over and stared at me. I stated that I printed shipping labels online and I knew that one package was the exact weight and that the second was 4 oz more and I asked to pay the difference. The man said «you have to go home and reprint another label you have no other options.» I told him that I cannot reprint a label after its paid for but that they have corrected it for me at the Kernersville Post Office when I have made mistakes. The owner told me that I was lying and I didn’t know what I was talking about. I told him that he was incorrect and he yelled «you are ignorant lady.» I asked for his name and he would not give me his name. I walked away and told his wife that calling me names in front of my child was inappropriate. She stated «it is our business we do what we want and I have microphones and cameras in this store and you said we didn’t know what we were taking about. I said that they must not get a lot of business acting like this and I was going to report them to the Better Business Bureau for their conduct. The female owner said «go right ahead we’ve been here 21 years we get tons of business» and the male owner yelled «you are a smart ass.» I took my child and my packages. When I left this «official USPS satellite site» I headed to the Post Office at Hanes Mall and they charged me $ 0.72 for the extra 4 ounces and sent both my packages.
The married couple that own the Computer Place are the two most disrespectful business owners I have ever met. The husband needs serious anger management help. I will be reporting them to both the USPS and the BBB. They certainly do not represent the level of professionalism that the United States Postal Service always provides.

went in for a simple problem, a missing base screw, he showed no interess in helping and told me to look it up on the net. If i ever need anything it will be the last place i go

I honestly couldn’t believe what happened to me at this establishment. The man and his wife behind the counter were the most rude and unhelpful people I have ever met.
I came here to mail a small package to my mother (this is also an authorized USPS location) and I asked him if he could tell me how much it would cost. He told me to look it up on my computer at home. Really?!? I took out my iPad and checked how much it would cost to mail a one pound package and it was $ 5.75 so I decided I didn’t need to use a flat rate box because it would be the same price. Might as well save them for people who have heavier items.
I go to the checkout with my wrapped package and the man behind the counter asks me if I want insurance or signature confirmation. I say no and he prints out a label (without telling me the final price) and asks for $ 11.25.
I say, «I thought it would be $ 6.»
He says «No, you didn’t use a flat rate box.»
I showed him my iPad and he says «Your package is 1lb 1oz, it rounds up to 2lbs.»
I then ask if I could please change to a flat-​rate box so it would only be $ 6.
He says «I printed out the label. That money has already been charged to my account. I’m not going to lose that money just because you made a mistake. You were looking at boxes for half an hour.» (In reality I believe I was inside the store for 5 – 10 minutes TOTAL.)
I asked if I could have my item back. His wife (at least who I assume is the wife) chimes in and says «That money already came out of our account. You have to pay that.»
I felt really uncomfortable and didn’t think the $ 5 extra was worth calling the police so I paid it but all I can say is for everyone to stay away from this place. Also, they don’t accept credit cards (really? a computer store? 2013??). I’ve been living in North Carolina for two years and I haven’t ever experienced anything like this before!

Beware the restocking fee!
They have the sign well hidden, but they charge a 15% fee on parts returns, even if it’s brand new, unopened, you bought it the previous day, and you paid cash.
I will go far, far out of my way to avoid these people.

Not only did this store not fix our computer problems at all– they sent it home doing the exact same thing we brought it for– but I have called multiple times asking to speak with a supervisor, and the only response I’ve gotten is the same less-​than– polite employee Justin telling me there’s nothing he can do about it. Still waiting on this issue to be resolved. Hated my entire experience w this company!

Ive seen this place as it sits beside Play it Again Sports in a strip mall on Jonestown. And I love Play it Again!!! Well mom decided to drop my laptop on a ceramic tile floor. It still works but the wireless antenna was severed. I took it to the Computer Place to get it fixed. They told me it would be cheaper to buy a wireless card for 40 bucks. And walla I have internet again. Thanks for not taking me for a ride guys. If I need any more work done I will definitely go here. And then buy a couple of golf clubs Ill never use next door.