Flow GM Auto Center of Winston Salem

I brought my car in for non-​warranty work so I thought I was going to deal with high prices and a long wait. It turns out that I was treated as a gentleman with professional service. Rick Baxter, my service advisor walked me through my write up step by step to make sure there were no unexpected surprises. I had two headlights and two front struts installed on my car. After the work was done my car drives and looks like it did years ago. My car came back clean and most perfect. Also my final price came in a little under what was quoted and totally exceeded my expectations of this facilities commitment of service value. Thank you Rick for your hospitality and great personal service. I definitely will recommend you to my friends and family. Robert

So here’s their gig. Their listed prices for used vehicles are reasonable, possibly even a little lower than their competition. And they advertise this as a «no haggle» price. But when it comes time to determine how much they will give you for your trade in, they will nickel and dime their way down from the actual Kelly BBV and deduct for things like detailing and tires (which are assumed to be needed on a almost all trade ins) until they have recovered several thousand dollars of profit. They offered me roughly 4K less than my vehicle (which is in excellent condition) was worth even by CarMax standards. Don’t waste your time unless you aren’t trading anything in.

Good communication w/​Flow Chevy. They just could not get pics of vehicle up in time, seemed to take a long time? Listed vehicle for days w/​o pics and we are out of town.