Forsyth Medical Center

My father was diagnosed with cancer about 6 – 7 weeks ago. He was scheduled to have several appointments and consultations about his treatment plan. I needed to get an FMLA form signed by his doctor in order to get extended leave from work and take him to these appointments and be available for him during and after treatment. I went over to the Novant Health (Forsyth Hospital) Cancer Center and went to the main check in desk and gave them my form, it was in an envelope with my name on it, and the doctors name on it (whom needed to sign it) and the word «IMPORTANT», It also required that I sign it and that my dad (the patient) sign it which we both did before we dropped the form off. The girl at the front desk said «we fill these out all the time and it won’t be a problem», Great! Well a week goes by and no form, so I call and they say the doctor is not in her office and they don’t want to go look on her desk without her there. Ok fine. Another week goes by, no form. So I go over there and say hey I really need this form signed. At this point my dad is having surgery in a few days and I need this taken care of. They say, give us your number and we will call you the minute it gets signed. Several days go by… you guessed it no form. Now my father is in ICU unconscious. I call them again, finally a nurse says «we can’t find your form, maybe you should get your fathers surgeon to sign the form, since he is currently under his care», I say well I can’t do that because the form requires the patient to sign it, and since the patient is unconscious that isn’t going to work. So I email them a copy of a new form and say please get this accomplished. Another week goes by, no form, no phone calls, nothing. Finally, I gave up on them and I go to my dads surgeon with another form and he signs it and returns it to me within 24 hours.
My father died the day before thanksgiving 2015. Still hadn’t heard a damn thing from cancer center folks until Monday November 30^th, they send me an email with a signed form that only says «here is your form». You would think a doctor who has patients would know how to keep track of a form, would know if one of their patients died or not and have some sort of clue. I am beyond upset with these clowns and you better believe I’m gonna file a complaint with a health administrator or manager. No one else should have to put up with this type of behavior. If they can’t keep track of one form, labeled IMPORTANT, how will they treat their patients health care? Not very good.

I went to the ER with a really bad concussion. Longest ER wait times. Once I got into a room, there was trash all over the floor. There was an open container of another patients blood 2 feet from my bed. The staff was rude and dismissive. No one explained anything to me– I had to ask all the questions. My friend, who had previously worked at Mayo Clinic, was there with me. She said she had never been to a worse hospital in her life. Go elsewhere!

Took my mother to this horrid place around 2010. She was vomiting. Got there around 2:30 pm and «kicked out» around 7:30 pm the same day. My mom’s blood pressure exceeded 200. She never got a real room. They placed her in one of those rooms with glass doors. The kind they put you in if you have a walk in surgery procedure.
When they dismissed my mom she was still literally vomiting! What incompetent thieves.
When we told this to her doctor, the doctor said they should have stabilized her blood pressure.
Now, sadly, my mom had a stroke in 2011 and passed away about six weeks later. I cannot put my mom’s passing totally on this so called Medical facility, but they did not do their best to prevent it.
If you care about your health or your loved ones, go elsewhere. They should get zero stars but had to give one.

I was amazed not only by the professional and courteous staff but also by the food being actually very good! I had grilled chicken, brown rice and hot tea… And a brownie! The chicken was a little dry but the flavor was amazing! Also I lived when I called to order the food downstairs, they have it set to alert and block any allergies you have so it won’t let them order something you may react to. For me, I’m allergic to peanuts and since they cook in peanut oil, blocked it so I switched to grilled chicken! Love this feature! The room, staff and good food are a plus especially not feeling well. :) they listen to you as a patient and not a number.

Not really a place you relish the visit BUT Forsyth has done a good job under the Novant hat and seems to be getting working.

In the future I will be seeking medical care elsewhere. I had severe lower back pain, turns out to be muscle spasm. We go to FMC er. Its around 430 – 500 AM. No one in the waiting room. The check nurse says there is no wait. We only waited 15 min. in the waiting room. I thought great-​they are fast. I was wrong. I was placed in a examination room. There I waited for another two freaking hours. No nurse checked up on me. The collections clerk came to my room twice to verify my ability to pay though. She acted and looked like she was high or she was very, very tired. After two hours a PA came in, said maybe ten words to me, gave me a perscription. She left. Waited another 30 min. some guy comes in and injects me with two mild shots of morphine. He never said a freaking word. I leave the hospital. They made over one thousand dollars off my pain according to my insurance summary. Service horrible, no real doctor, no communication except from the person checking insurance. While in the room I could hear the staff laughing, flirting with each other. The service stinks and the lack of professionalism is abhorent. Maybe the staff was so bad because of the time of my visit, maybe shift changes were about to take place, I do not know. I will not go back. I do have insurance-​not seeking free medical care.

Very pleased with the way the staff treated my wife and us while vivsting her. Clean and plenty of parking.

I have spent the last few days here as my father seizured on the golf course last week. He will be going home tomorrow. He spent 100+ days here six years ago with an aneurysm as well. This is what made me leave California. We stayed with him ²⁴⁄₇ for those 100 or so days. And we watched the most dedicated and professional employees take him from a 5% chance of living to a man who golfs five days a week now. Not only did they treat my father with compassion they knew the stress and exhaustion we were experiencing as well and went out of their way to make us comfortable, althewhile explaining every procedure, every needle, every iv. The physical therapists began working with him when he couldnt figure out the square pegs in the hole test. Wasnt long before he was doing laps around the hospital. I cant say enough about this place. Of course I hope I never have to step foot in the door again but it’s nice to know your town has a place like this if you need it.