Jimmy John’s

I’m constantly getting out of work late due to my schedule, and Jimmy Johns is the place to go!
The manager at night time is the sweetest! He asked me how my experience was, made my sub at lightning speeds, and gave me a great customer experience! If you want to have a great experience I suggest going at night for the tasty bread made by the manager with the handle bar mustache! He even let me come in 7 minutes past closing to pick up an order I made at 2:30 A.M.

Don’t order delivery from here, I’ve given this location numerous chances to get it right. ⁷⁄₁₀ deliveries I’ve placed have been up to a 45 minute wait, 3 of those orders were over an hour. Friendly staff, but poorly run franchise.

SOOO fast! I always order one of two things, the veggie or the tuna and both are very consistent. They don’t have a huge variety in subs but the convenience of having it delivered to your doorstep in a timeframe that always amazes me is a fair trade off. They always get my modifications correct so I have nothing to complain about. All the delivery drivers are always very friendly and professional!

Ordered online from them. It took over 30 minutes to deliver. I didn’t freak over their speed. Ordered two beach clubs with extras and one with no tomatoes or mayo. Both arrived exactly the same, no extras. Too hungry not to eat it. They were willing to make us new ones but they wanted their old ones back. Wasn’t willing to wait that long for them to get around to it. Kind of uncaring that they screwed up.

Not my favorite of the sub-​shops, but it’s not too bad either.
Sandwiches are made quick and are pretty inexpensive, but they are somewhat plain (the bread specifically).
This particular location is clean and the staff is friendly, so it’s no knock on this store — just my feelings for jimmy John’s in general I guess.
That said, I still frequent JJ from time to time — especially late night.

Unfortunately really poor service. Asked for them to not put all the options on both halves of my pickup order, this after I waited 5 minutes on the phone for them to take my order.
Just ordered Subway instead where they can make the entire sandwich how I want. Plus they are just down the street.

I could be Freaky Fast too if I did my job half ass! Ordered 1 sub with chips & a drink for delivery. It got here quick but had 1 piece of turkey on it & tomatoes only when I asked for lettuce ONLY. Oh & the drink… asked for a coke got a diet coke!!! Never again!!! 1 star is too generous!!!

Jimmy johns just isn’t worth the money. Go to publix or jersey mikes for a much better sandwich for less money. They do have very quick delivery times though.

Don’t order from them if it’s raining. Its been over an hour since I placed my order and it’s «out with the driver because it’s raining» I look at the weather report and bring an umbrella with me if it’s going to be rainy, schedule more delivery personnel. Doesn’t seem like a hard concept.

Healthy and fresh ingredients. Definitely lives up to its marketing of extremely fast service and delivery. Good portioned sizes for the price. Order ahead and pick up to save time if you already know what you want. They have a bar of ingredients to choose from to make your own. Perfect for lunch or a late night craving. Beats subway in its quality. Friendly staff.

As someone who visit is this location, I was very surprised when I called to inform the owner/​manager that they had given me a sandwich with parchment paper on it. I stopped in on my way to east orlando. The only solution the owner thought had was I drive back to the store and give them the sub an they will make me a new one. All of this he thought would be great to send this message through his employee instead of picking up the phone. So here… You want proof? Here you have it with a nice review of my account of your horrible customer service!

Good and fast service as usual. Order your usual and you’ll be satisified. It is a super clean location and that’s it!

1– Got serious food poisoning from them (no question, it was from this Jimmy Johns)
2– Told them.
3– Nothing.
I’d suggest walking a few doors down to Eden’s Fresh.

On the worst day of traffic, my location is less than 5 minutes away from their store. They won’t deliver. When calling the store, the person on the phone thought it was funny they can’t deliver here.
I sent a feedback to Jimmy John’s corporate, the response was a total blow off. Since I sent a response to Jimmy John’s and got a blow off, well then here you go. A published review.

I think what makes them unique is the quality of the bread they use. It really makes the sub special in my opinion. They also prepare and serve your order super fast. This location always gets our order out so fast we can barely believe it.

Pretty good sandwich place all in all. I love their beach club… as it is my go to order, but for some reason this jimmy johns did not put alfalfa sprouts in my sandwich. I guess when they put sprouts optional, they really mean it is optional for them to put it on unless you ask. I’ll know for next time. They never bothered asking me. Also, I really feel like there is some depersonalization going on in that chain. This is not the first Jimmy Johns that I have felt this way about either. But I feel like there is a really prominent ‘love and shove’ attitude with the staff, as they take your order, don’t bother asking if you want it customized in any way, and shove your sandwich out to you. Maybe I’m being picky or perhaps I have high standards, but I wish I didn’t feel like I have no say with what goes in/​on my sandwich. Other than that, the beach club is really good.

I’ve never had an issue with JJ’s and we eat at many of their different locations throughout Orlando — until our last visit to THIS location. I get the exact same order every time I go, and this time there was no XTA avocado spread as I requested. Well in calling to ask for a refund of JUST THAT DOLLAR AND CHANGE, I was met with denial and rudeness and hung up on multiple times as I attempted to get the managers information. On the final phone call, one of the staff members proceeded to pretend to speak in an English accent — as if I am an idiot… meanwhile I’m getting more and more infuriated.
Upon contacting corporate and then finally by the owner, HE ACCUSED ME OF LYING — that there were «holes» in my story and told me if I didn’t return to his store, then he didn’t really care but was not going to issue any refund unless I brought the sandwich back (THREE DAYS LATER MIND YOU). He said someone had offered to bring us a new sandwich — which was an outright lie, so apparently he takes his staffs word over a customers, period.
This issue stopped being about avocado after the very first phone call… it then became about his staff being rude and hanging up on customers. I cannot even believe something this small, turned into something so ridiculously infuriating.
We’ll never return to this location and am appalled by the owners attitude. Being a manager myself, I would never dare to speak or treat a customer the way he did — no wonder his staff acts as they do — they are learning from him.

A group of us ordered delivery from this location for lunch. We were very impressed with how fast the delivery was. It felt as they came to deliver as soon as we got off the phone to order.
However, our subs were terrible… The bread was extremely hard and rubbery. Definitely, not fresh. Flavor was nothing more than mediocre. By the time we were done with our lunch, we were left with unsatisfied feelings and jaws in pain from the intense workout. If this is what you’re looking for in a sub, go for it.
This location definitely ruined it for the rest of the jimmy johns out there for us.
Two stars, only because of fast delivery.

This restaurant has nothing that stands out from other sub shops. There’s nothing they do different that you couldn’t make at home. Their subs are ok but it’s something I wouldn’t eat again. Subway and firehouse subs have unique tastes to them, jimmy johns has to be the worst sub shop I have ever eaten at and I would not recommend them

FAST! Came in, sub assembly guy asked me what I wanted. I told him. Register guy asked if I wanted anything else. Told him I wanted a medium drink n chips. Sub was ready by the time I finished paying. BANG… DONE.
And they taste good.
Thanks JJ for living up to the commercials!
Sincerely,
Happy n satisfied in Orlando