Days End Motel

I’ll give one star because it was a safe stay. Upon check out after two nights, I had a couple complaints: they put a family in the last room next to a ‘gentleman a club’, all we could hear was loud music and motorcycles at all hours, both bed spreads and blankets had ‘holes, things and spots’ on them, upon moving the curtain — there were bugs killed on them.
When complaining, we were told something about a Father’s Day thing (I’m assuming that’s the bikers had a ride today but she wasn’t specific), the bed spreads were new, bugs dead on the curtains are from being in the country lol, holes in the blankets weren’t commented on lol, and motor cycles weren’t that bad ok?! SO none of my COMPLAINING mattered. I turned toward away after complaining and the lady screamed, «You should have complained right away.» I replied, «from your answers and caring attitude, it wouldn’t have mattered when I complained» we turned to walk out, she apparently wanted follow me out yelling. Mature! She told us we weren’t welcome back because I supposedly closed the door on here WHEN I was clearly in the parking lot. I don’t recommend this place to anyone with a soul. I’ll be telling everyone I know — stay away!
**update** they now charged me for ‘damages’ that I complained about! What the heck? The guy accused me of using foul language and destroying their room. So again, it doesn’t pay to complain when you are fault for something you didn’t do. STAY AWAY!

My wife and I were on a long ride back to St. Paul, after attending a funeral in Detroit. We made a reservation on priceline a couple hours before arriving in the Dells at 1 AM. We were pretty road weary and just wanted a place to crash for a couple hours.
We arrived at the «Americas Best Value Inn» and the night manager was just finishing with another customer. We explained that we had booked a room online and with a worried expression he said «I hope that wasn’t the room I just sold to that guy.»
He said he needed to go into the back room and check something, so we waited for a minute or so fo him to return.
He then explained to us that, indeed, that was our room he had just sold to the other guy, and that he didn’t have any «queen bed» rooms left. I said, «well do you have any other rooms?» He said he had a couple of King size beds but I’d have to pay the difference of the room rate.
I asked him if he was kidding and he said no. I said, I am not gonna pay more money for a room because of a mistake he had made. He then said well you «can cancel your reservation online and go somewhere else.» I was in total shock and honestly a little fired up and said «you’d rather us leave and lose our business than give us that room?» He said «yeah.»
I shared some of my feelings with him about the situation, and my wife, by this time, was urging us to just go elsewhere, so we left.
We called priceline, because they hade a no money back and no cancellation policy for that room, and the guy at priceline said he’d refund our money, but we haven’t seen that money yet.
So, we paid for a room that was sold to someone else, and we’re treated like trash by an employee with no customer service skills. I will never attempt to stay there again, and I promise to tell my family, who travels to that area frequently, to do the same.
If I were you, I’d try to find another place to stay in the Dells if at all possible.
On a side note, it is also located right next to a strip club, so if you bring your kids, be ready for that!

I’m from the northern Chicagoland area. When I go to the Dells, I’m going to get away from the craziness, blow off some steam, enjoy the weather and all of the things the area has to offer.
I have stayed at the Polynesian, Great Wolf, Hotel Rome and this little off the beaten path has them beat by far as far as I’m concerned. Not only because it’s a great value for your money but because it’s away from the action so it’s quiet, I don’t have to worry about my car being broken into, typically no screaming rambunctious children, and since it’s not a huge place they’re actually able to keep everything that much nicer. It’s a gorgeous place and the rooms have always been spotless.
I usually stay here every time I’m in town and don’t think it’ll ever change.

Great Value! Great Place! Quiet, clean and comfortable. Service was excellent. Nice sized heated pool. Close to downtown. Would definitely recommend!

We decided to go up to the Dells for the weekend, since I had never been. We wanted someplace cheap and not gross (okay, yes, we have low standards, but whatevs). We weren’t expecting to get an inexpensive, delightfully clean beautiful room with wonderful customer service.
We had a chance to visit with the owners, and ended up getting an upgrade to their corner suite. The room had a comfy king sized bed, multiple extra blankets (I’m cold blooded, he’s hot blooded), and even a jacuzzi tub. Neat.
I also noticed that they had a playlot that had some swings, a mini golf course, and a couple of grills. Although it’s a bit too early in the season to make use of those things, it’s still nice to know it’s there.
Overall, we’d definitely come back to this hotel when we’re in the area next. The owners mentioned that they had purchased it just under a year ago — I’m glad they did!

I’m giving this review based on the customer service alone… will update once we’ve completed our stay. We called to ask if the hotel has or provides cribs/​pack ‘n plays because we were going to be traveling there and have a little one. The hotel told us no, that they don’t have any of those. So, we hung up and proceeded to try to figure out how we were going to fit a pack ‘n play into our cars, on the planes, etc. Julie, from the hotel, calls back a while later and tells us that they are going to buy a pack ‘n play or two and that it will be reserved and ready for us when we get there. Wow! Talk about customer service! Thank you so much, Julie, for going above and beyond and solidifying our loyalty and recommendations in the future!

Locally owned/​operated with very hospitable management.
It’s nothing fancy, but was comfortable, clean, and quite. Pet friendly which is a huge plus. About 10 min from the waterparks and large hotels. Mark gave us some great recommendations for restaurants we would not have otherwise gone to (and were excellent!)
And if you’re lucky, you’ll get to meet the manager’s super adorable golden retriever, Lady ;)

This is one of the better locally owned motels in the area. It does not compare to the luxury of the some of the bigger resorts but if you only need to use the bed and facilities than this is a good place to stop. It is actually about 2 miles north of the Dells so it is not right in the thick of things. The prices are little cheaper because of that. I have to say that the peace and quiet is amazing and a nice change from being around the main drags of the Dells all day. This place is owned by a husband and wife and they are extremely helpful and hospitable. They make you feel like you are guests in their house.