1-800-GOT-JUNK? Boston North

It had rained the night before and the cardboard boxes were wet and soggy but the men were so polite and they loaded them on the truck and helped to break them down flat. I felt they went above and beyond to work with me. They informed me of the pricing up front, so that I wasn’t surprised at the end. I was so happy with my experience with 1−800-GOT-JUNK that I will definitely be using them again.

These guys did a great job. I called them at the last minute for the next day and was able to schedule a pick-​up with no trouble. They arrived promptly and were very courteous and professional. Although the job ended up costing more than the original estimate, they let me know right away so there was no nasty surprise at the end. They were quick and efficient. I was under time pressure to have everything out by the end of the day and they finished in plenty of time. It was a huge weight off my shoulders. I would definitely call them again.

This was the second time we’ve employed the company. I appreciated the appointment availability, since we had very little time to remove stuff before we were having a big open house. The guys handled the heavy stuff without marking the walls or floors, and made short work of a large pile of rotting garden timbers we had been stuck with. The price was very fair, and the men were pleasant and professional.

i used got junk a couple of weeks ago. they were 4 hours late.
and charged double what they quoted me over the phone. they were very expensive for just a ½ of time.

As has been the case each time I’ve contacted 1−800-GOT-JUNK for service, the crew arrived on time for my recent job, was friendly and efficient in completing the work, and got me the best possible price for the job. Couldn’t ask for anything more.

Great customer service, very easy to schedule a pick-​up and get quick answers to questions prior to the pick-​up date. Crew called twice to let me know they were coming, were prompt, courteous and efficient.
For this visit, we were disposing of a large quantity of yard waste (branches, brush) that was more than we could process through curbside pickup. Since GotJunk charges by volume, not by (e.g.) weight or time, this probably, to be honest, wasn’t the most efficient or cost-​effective use of their services — but that’s our fault, if anyone’s, not theirs; the pricing schedule was clearly explained to us up front before any work was done and we agreed to it.
In the past, I’ve used GotJunk to clean out an apartment of nine years of accumulated cruft prior to a cross-​country move and in *that* instance they were absolute lifesavers, again, because they showed up right on time, were fast, efficient, and cheerful.

Got Junk removed 30 yrs. or «stuff» from my mother’s basement… doors, old tools, wood, etc. including breaking up old storage bins and tables to fit through the smallish basement door. The 2 young men did so without grumbling about the amount or type of junk. They called before coming and were, to my delight, running about 30 minutes early. They were very polite and worked constantly without taking a break. I was truly impressed with there professionalism. I have already told friends and clients about this service and would use them again in a heartbeat. Also, I did not book on-​line, I called a week prior and they called and reconfirmed the day before.

after 33 years, and 3 kids in a huge victorian house with a full basement and attic, a 2 car garage, garage attic and shed, boy did i have junk!
this company is terrific! my team of Brett and eddy were polite, cheerful, efficient and hardworking. the company itself is also extremely easy to work with re schedule. they clearly explain costs And procedure. i point, they dispose!
also the company donates, recycles And disposes. i got an email confirming my appt, and a call before arrival. overall extremely satisfied with both price and service!

We scheduled Got Junk a week ahead of time. The day of the pickup they contacted us to let us know what time they would be there and they arrived as promised. We had quite a bit of stuff and they removed it without a problem and very quickly. The driver gave us the final price before they started loading. We knew we were going to pay for the service, it’s not cheap — but we needed to have this stuff gone quickly so to us it was worth it the cost. The team was professional and fast. Would recommend. Worked as advertised for us.

I used the online portal to schedule an appointment for the next day at 10:00 in the morning. I payed an extra employee to be at the «junk removal» site for the pickup. At about 9:30 of the delivery day, I received a phone call from 800-​GOT-​JUNK and they told me they would be a little late. They should be at the office around 12:00 which is two hours later than the scheduled time. I said OK and went on with my business. At around 12:30, I received another call with them telling me that they were sorry that they would not be to my office till after 2:00. At around 2:00, I received another phone call letting me know that they would be even later. I told the nice woman on the phone that I would no longer need them to come to my office to remove my junk. I had to pay an extra $ 400 of pay to have the extra people on hand for the junk removal. I would not use 800-​GOT-​JUNK in the future. I have used JunkPro in the past and had nothing bad to say about them. I will continue to use JunkPro in the future.

Scheduled 1−800-GOT-JUNK for a junk removal pick up a week in advance. Great on line reservation system. They provided a 2 hour window for pick up… so far so good. 1 hour before the beginning of the window they called and narrowed it down to the 2^nd hour of the 2 hour slot. No one showed… finally called them they said they were not going to be able to make it.
Decided not to risk an unreliable engagement with 1−800-GOT-JUNK. They offered to re-​schedule but the point of scheduling with them was that scheduling was supposed to be precise… My time is valuable too…
We got an independent provider to come out the very next morning and remove everything for ½ the price that 1−800-GOT-JUNK was going to charge.
Recommendation is check with local independents before paying for 1−800-GOT-JUNK’s marketing and on line scheduling tool… It may not work as marketed for you…