A.J. Black, Inc

I spoke to Charlie to scheudle a time to visit our house. I told him we were ready to move on the project. He had been recommended by a neighbor. After finding a time that works for him, not me the customer, we set a date and time. Said date and time comes and goes. I get a call 15 minutes late, sharing that he would be leaving his office soon. Perhaps he thinks he is the only one that works. I told him I couldn’t stay and wait for him. No apologies, he was actually surprised I couldn’t «hang around». He just said he had something come up… again, I guess I do not have anywhere to be. Never mind the fact that I had to burn vacation time.
I tried to give the guy the benefit of the doubt, so I called back to try to reschedule… After asking him when he could meet, he couldn’t provide me with anything that worked with my scheudle. Business must be so good for this guy, that he doesn’t need customers.
Case and Point: Unless you do not work, or have a really flexible scheudle… do not hire this company!

We woke up one morning to find a water main in our basement leaking. We called AJ Black, and an hour later, everything was fixed. Fast and efficient — exactly what we needed!

Wish I was able to give no star and it would register. I called looking at the reviews on here. I had an issue with my heat and needed someone for a second opinion. Guy that answered said he would have to look at my problem. He said he would call me the next day and come look at it late morning. Well I sat around never heard from him nor saw him. I even called and left a message. Would never give this person money or another shot! Horrible customer service!

Had a problem with the toilet. Family recommended this plumber. They were very helpful on the phone and I was able to get someone to come the same day. Plumber Michael was friendly, efficient and thorough. The bill was reasonable too.