Aaron Figler OD and Associates

It’s been a while since I’ve visited Dr. Figler. He’s still a top notch doctor! He still thoroughly investigates any eye health issues, unlike many other eye doctors who will just write you a prescription. It’s unfortunate to see his practice receiving low reviews due to staff issues. I’ve never encountered any staff issues during any of the times I’ve visited him. They always make sure to double check my insurance benefits to see what is covered for vision. I’ve had some scheduling issues with the opthalmologist who shares his office space (Babur Lateef) but never from his side. I can’t speak to purchasing glasses or contacts here since I prefer to compare prices and quality from many different locations before purchasing.

Sigh.
Dr. Figler himself was superb. My exam was very thorough and he explained everything to me clearly. You can tell he is very knowledgeable and comfortable as an OD. HE GETS FIVE STARS.
HOWEVER THE STAFF AT HIS OFFICE GETS ZERO STARS.
Seriously, great customer service must be at the BOTTOM of the list of their priorities.
No professionalism whatsoever! Nada.
It’s enough to make you never want to go back. YES IT’S THAT BAD.

Dr. Figler is overall EXCELLENT. I’ve been seeing him since for about 14 years now. He’s always been so helpful, thorough, and extremely knowledgeable about the newest technology. Whenever I had trouble with my contacts, he always suggested new types and worked extensively with me, free trials and all, to figure out which type fit best. He also pushed me real hard to take care of my eye whenever I had an infection — always made it clear that he cared! Also a funny and friendly guy: D

Great doctor! I’ve been to many optometrists throughout the years and he is without a doubt the most knowledgable and best at his job. Very easy going. Definitely recommend!

Maybe a great local eye dr, but the staffing bites. 45 minutes of waiting for eye exam when I had an appointment ! Who needs to be distespected like that?

I moved out of Woodbridge and still go to this practice because of the excellent service and care I get from Dr Figler.
The staff, however, does a disservice to this practice. They’re very disorganized. I ordered contacts about 2 weeks ago. I called to check on status and they didn’t even know if they had ordered it yet. I understand they’re busy but customer service needs major improvement.

Very thorough and knowledgeable. In the past, I have seen many ophthalmologists for my vision issues but never an optometrist. I was nervous but Dr. Figler was great! He provided information about my eyes that I had never been told before and was really patient with all of my questions.

Dr. Figler will always go out of his way to take care of his patients. From spending extra time in a difficult appointment to working with patients to understand their insurance benefits to get the best deal, Dr. Figler truly cares for his patients. I highly recommend!

Dr. Figler is definitely the best optometrist AND boss I have ever had. I worked for him a long time ago, when he was at Sterling Optical in Potomac Mills. (You can imagine how many years have passed). However, throughout my entire experience as his employee, I saw him first hand take his time and really provide comprehensive excellence to his patients. After leaving the office, I run into patients that STILL hike down to Woodbridge just to see him. Including my mother and I whom now live in Maryland. We are willing to take that extra hike to get the best service. After moving to the West Coast, I had gone through 4 – 5 different optometrists before finding a decent one. So since returning to the area for good, I have visited him and will keep him as my optometrist until one of us moves out of the area! He’s a stand up guy, great prices and very thorough. I have probably referred at least 3 – 4 people to him in the last 3 months!