New Life Home Improvements

We scheduled these guys to do some exterior work for us over the summer. THREE different times, they were a no-​call, no-​show and we had to try to track them down to figure out where they were. Completely unprofessional to disappear without contacting your scheduled appointment. They demanded payment up front, but after two months of having the money, we still couldn’t get them to show up (they cited having other projects to do, David’s 3 week vacation, and the weather in July and August as the reasons they didn’t show). We had one weekend where we told them that we had a backyard BBQ planned and they couldn’t work, and they kept using that as an excuse when they didn’t show up for subsequent reschedules, too. The estimator seems competent and on top of things, but he disappeared and we got David after that. He was a continual flake and we finally had to get a refund because leaves were beginning to fall on the back deck and it was too late to get any one out there to paint.