Jo-Ann Fabric and Craft

Nice staff but the check out lines are always very long! They have eight cash registers but only have two or three open at once no matter what time of day. If you shop here prepare to have a long wait, bring something to do in line.

I came to Jo Ann for some wedding supplies, etc. Needless to say (read the precious reviews) I left unimpressed. Craft selection? LOTS. Fabric selection? Meh… decent. Staff/​Customer Service? Weak. I waited in line for a single yard of my fabric for about 20 minutes! The women behind the counter were slow, appearing to even be somewhat lazy and tired, and apparently lack the ability to say SOMETHING to those of us who were waiting. «We will be right with you.» «Sorry for the wait,» etc. Finally we received some help from an extremely kind girl, younger and very sweet. She said «Thanks for your patience» afterwards and even discounted my fabric.
Despite the comeback at the end of my visit, I left unimpressed. I wish the store was more organized, more staff available to help/​answer questions.
They do, however honor multiple coupons at checkout which is nice. Note: they must be from different circulars/​ads.
Too bad this is pretty much the only craft/​fabric store in town, otherwise I don’t think this would be my only stop for craft/​fabric supplies.

I would have like to purchase something…
First off, I am not crafty in any way, so I rely on the people who know crafts and artsy stuff to help me out.
I stopped into JoAnn Etc recently looking for one thing — a roll of magnets. The only employee I could find was not pleased when I asked for assistance. Instead of showing me where this roll of magnets was located, she pointed and said, «in the general crafts across from the feather boas.»
Okay, great. One half the store was crafts. That does not help me and she was not about to walk me over there. I said, «oh, the craft section. Thanks.» She said, «you’re welcome.» She really thought I meant thanks. I did not.
I found the magnets, but was irritated so, I would not buy them. I went down the road to a competitor and got what I needed. I will not back to JoAnn.

Jo-​Ann Etc. doesn’t have a great fabric selection but it’s a fine store to get your craft on. Unfortunately, I have one enormous pet peeve.
Everything on sale all the time.
For example, tonight I picked out a pattern for a skirt that was $ 1.99 (reg. $ 16.99), zipper (40% off coupon), spool of thread (40% off coupon), material for the skirt (40% off sale) and a pair of fabric scissors (50% off coupon).
WTF, Jo-​ANN! Thanks for the discounts but why bother listing the «regular» prices if no one is ever going to pay them? You trying to overthrow Kohl’s from the throne and move into their kingdom of sale racks and clearance merchandise?
And the godforsaken COUPONS will not be silenced.
They tried to throw more coupons at me on the way out so that I could buy more merchandise at 40% and 50% off. I was like, «Please… I beg of you… no more…» I might have been crying.
That said, it’s a fairly comprehensive craft store, even though their fabric selection could use improvement. Plus, I only spent about $ 10 on my lump of supplies that will someday (2 – 3 years) be a skirt.