Alura Apartment Homes

Last November I received a job in Woodland Hills and began researching housing options in the area (I relocated from San Diego). When the time came to make a visit, Alura was my second stop. Upon arrival I was immediately impressed by the complex. Additionally, the staff was beyond helpful and friendly as they explained my options. After leaving, I visited a total of five additional complexes that offered 1br/​studio options around the same price. They were AWFUL! Between the smells/​noises/​rude people, Alura was the clear choice. I ended up choosing the studio option without actually seeing a unit (there wasn’t one available at the time). Although this freaked me out a bit, the staff sent me photos and showed me floor plans so I could plan for my move accordingly. Now, halfway through my lease, I couldn’t be happier with my apartment and the privacy/​sense of safety that Alura provides.

Bed bugs, this place was a nightmare, after 27 years living in USA never new about this creatures until I was fool and felt for the landscaping of the property, thanks to them I was hunted two years by those animals and when it happens to me leaving in alura, they were sneaky and nasty about it. They tried to blame it on me asking me if I had people visiting and at the end they new it was a family from India in the first floor infested with bed bugs, as far as I know 4 families including myself in the building were contaminated and even I forced them to do the treatment the bed bugs came back a month after, because the originated people with this creatures received a treatment weeks after me .
Management very poor and and everybody’s business. Worst experience ever.

Long overdue review. Been here for 10 months and I love it. Vanessa, Emily and Melissa are fantastic and accomodating. The community is safe and the landscaping is absolutely beautiful.
Great job to the maintenance staff. They are amazing. Definitely home for me.

The complex at Alura is very lush and green! Lots of birds and squirrels and tropical gardens with water fountains running daily make it feel like a mini jungle resort. The view out our patio is 7 big trees. Most of the time you can not hear any neighbors. Requests for repairs are always handled quickly and with precision. The grounds are always kept beautiful. The pool and cabana/​outdoor lounge/​bbq area is my favorite! The pool is heated perfectly and big/​deep enough to swim laps and enjoy it without being crowded.
The absolute best thing about this place is the management. Melissa, Emily, and Vanessa are the most thorough, kind, professional, and truly caring property mangers ever! From my first phone call inquiring about the apartment through move in and during our stay, I have been given the utmost in service! The informative, no-​nonsense– straightforward, non selling presentation of Alura that Emily asserted during the application process made it less time consuming and dramatic than many other styles of competing property managers/​leasing agents and it was so refreshing and efficient– it was a major factor in why I chose Alura!. I give applause and kudos to Pinnacle properties for hiring the 3 amazing ladies– they are the Gems of this sweet little home in Warner Center!!! They are the very best! The maintenance men Aldo and Jose are excellent as well.

I have lived here for a little over five months now and its great. The girls in the office are kind and helpful. Maintenance requests are taken care of on a timely basis. The little gym is great and the pool is nice too. I appreciate they do kind things for us like an occasional commuter breakfast to grab on your way out, or bringing in food trucks for dinner. The actual apartment room itself is nice too and I feel safe. One thing I don’t care for is that the parking spots are double parked, which can be a hassle if you have a conflicting schedule with whomever you’re living.

This place is a bit of an illusion. A lot of changes since I moved in.
Thin walls.
Lack of privacy.
Strict rules.
VERY SAFE THOUGH

PROS: Lovely landscaping and really nice pool area. Apartments are nice. Staff is nice too. Maintenance is nice too and they fix problems within 24 hours. (My 2 problems were not urgent). I have a one bedroom and got 2 parking spots.

No hassle apartment complex. The managers were very kind and helpful.
The apartments are quite spacious and clean. If you ever have any issues, the maintenance guy is quite responsive to help. The pool area, BBQ area, are all quite clean and nice. The pictures are very representative of the complex, and it is honestly what you expect it to look like.
I can say with confidence that you will enjoy living here. I have stayed here for two years, and am living only because of a work situation. If I were able to take this complex and its management with me, I would.

I’ve been living here over 2 years now and I’m still as happy as I was when I wrote my previous reviews. This is why I write about Alura! Melissa, Jennifer and Emily are all so great. Always courteous, cheerful and helpful. It’s never a bad day at Alura.
Just recently my closet hanging rod collapsed (I had way too much clothing). At my request, maintenance came on a day I had specified, when I knew I wouldn’t be home (because I can trust their people!) and they rebuilt and reinforced the closet AND repainted it to perfection. I was very impressed with the work.
Everyone goes out of their way to ensure you are happy. Tenants have come and gone since I moved in here, some good, some bad, but overall it’s the good ones who remain and the lousy ones who find themselves gone. Considering the size of the complex, it is a very quiet atmosphere and that’s what I love most about it. I’ve made several friends where we all help each other out (one neighbor watches my dog every day while I’m at work!). It’s nice to feel safe and comfortable where you live. I don’t think I can every leave!

When my father had announced that he would be moving to California from Florida our search for an apartment had officially begun. We searched high and low. Our search ended up here where he loved staying for the past 2 years.
The management and staff exceeded our expectations. They are way beyond just being courteous and professional, and they aren’t acting like they care, they actually really care. I would have assumed that once they have a tenant on the lease that they would do just what is required, but not this crowd. They actually extend themselves above and beyond anything that I’ve ever personally experienced a management company to do.
Super helpful, always welcoming with smiles, personable and like another reviewer had mentioned, they become family. I could only hope that corporate takes notice of this staff and if this particular group is exceptional, they might want to consider using them as their bar to set the example.
Now, I haven’t met Melissa, but apparently she’s a spitting image of Reese Witherspoon. If you’re passing by, and you’ve read this review, please message me and attach a photo so I can know if my father’s judgment is still intact.

This apartment complex is a tropical paradise. Heated pool, jacuzzi, work out room. It is beautiful.

I can’t say enough nice things about this complex.
Let’s start off with the grounds:
They are always immaculate. The pool and hot tub area is both beautiful and well maintained. The fact that the pool and hot tub are saline instead of traditional chlorine is a really nice touch too. Somehow the gym never smells like a jock strap, and the equipment always seems to be in working order. The carpet in the halls is regularly vacuumed and shampooed. Lastly, the landscaping is well done and well maintained.
The Amenities:
As I mentioned before, there is a beautiful pool/​hot tub area. This area has a ton of lounge chairs and tables. It’s rare that this area is ever completely empty. It wasn’t until after we’d signed the lease that we discovered the tennis courts at the back of the complex. There are two courts with lights for after dark. Most of the parking in this complex is covered, and 1BR/​1BA units get 2 tandem parking spots. Lastly, there are several laundry facilities on-​site. So if you get a unit without a stacking W/​D, then you will have no problem getting your laundry done.
The Unit:
We currently live in one of the 1BR/​1BA «upgraded» units. The upgraded units have granite countertops, stainless steel appliances, and a stacking washer and dryer. The non-​upgraded units have more closet space instead of a stacking W/​D. We absolutely love the unit we have. The floor plan feels more like a home than an apartment. The porch/​balcony is a comfortable size. The absolute only complaint we have is that the central AC can be a bit loud.
The Management:
Amazing. You will forget that you have an apartment in the valley when you deal with them. Emily and Jennifer are some of the nicest people you will ever meet. They always greet you with a smile and are always ready to jump in and do whatever they can to help. Melissa is always on top of her game. This dynamic trio manage to strike the balance between being invisible or over-​bearing. There are occasional events they throw for the tenants, but you do not feel like you have a flyer on your door every time you come home. I really can’t say enough nice things about them.
We have absolutely loved living here for the past year. We highly recommend this complex for anyone who is looking for a more personal experience when it comes to renting.

I lived here for about 4 years in the mid-2000’s when it was called The Arbors at Warner Center. The management staff was superb. Not only did they do their jobs well, but I really felt that they cared about the tenants’ happiness. After all, this is where people call home. It never ceases to amaze me whenever I encounter property managers at other apartment complexes who do not care about tenants’ comfort or happiness, who only enforce the rules and hide behind lease agreements and rental laws to protect themselves from being sued. Melissa was not this type of property manager because she treated tenants with compassion and kindness.

I have lived here for a little over a year. The grounds are beautifully maintained and make me happy every time I come home and especially when I show my guests around. The fountains and landscaping never fail to impress! The staff is awesome; Emily, Melissa and Jen in the office are all so sweet and handle all requests timely and efficiently. I have never waited longer than 24 hours for a maintenance request to be completed and its almost always handled same day.
My only gripe would be tight parking spaces. Its a large community and I appreciate that we have two spaces for a 2 bedroom apt, but it makes for a cramped garage.
All in all, Love my apt! :)

I’ve lived here for two years and am leaving only to be closer to my new grandson and highly recommend Alura Apartment Homes.
Moving from a 3 Bedroom home in Arizona to apartment complex living was an adjustment. It was turned into an extremely positive experience due in great part to Alura management; Melissa and Jen who are absolutely amazing. I’m going to miss them and can’t leave out the maintenance guys; who are also extremely courteous, respectful and prompt!
Alura is a great place to live in an apartment complex setting, the grounds are beautiful, recent upgrades are fantastic and the units themselves; although older they have all the modern conveniences including granite and stainless steel. .. so cozy and comfortable.
Highly recommend!

My wife and I have lived here for a few months now and we really like it. Our apt is big and updated, grounds are very nice and quiet, maintenance staff is responsive, and office staff is friendly. Very dog friendly.
Wish the gym was open earlier but not enough of an inconvenience to knock it down a star.
Good value for the amenities and location.

I have lived at this place for 5 years and I could not be happier staff is very friendly building is well kept abs the area is great, jen And melissa are awesome

I lived here for over 2 years, and my husband and I absolutely loved it! Great location, beautiful and well maintained grounds. However I do wish that the gym had longer hours. We would have stayed longer, however we needed a 2 bedroom, and they were very overpriced for what we were looking for. Over all, I would recommend.

I lived here for about a year in a half.
PROS: Great location, close to Topanga Mall and surrounded by key stores/​restaurants (BJs, Cheesecake Factory, Nordstrom Rack). The landscape is really lush and maintained constantly, pool area has new patio furniture and clean layout. There’s also a small gym with a couple treadmills and ellipticals & a few basic machines. Also they have a tennis court.
CONS: Unfortunately, I had to live next to and under crazy people. Vacuuming at 3am, fighting matches with her boyfriend, what sounded to be vocal warmups (loudly) at random hours, techno music ALL NIGHT, and what became my favorite middle of the night alarm clock (during techno breaks) — video game shooting effects that shook my headboard. Icing on the cake, I wasn’t allowed to have friends! Guest parking might as well be non-​existent, about 10 spaces for the whole complex and unless you saved a spot by 5:30 pm you were pretty much screwed for the night.