Independent Glass

These guys are great. So friendly and reasonably priced. Quality work too.

If Normal Rockwell painted scenes of old hippies in surf-​themed glass shops.
I love these guys.

Very friendly with excellent service. They did a great job of matching broken piece of glass at a fair price.

Unfortunatly, this didn’t go so well.
I ordered a custom piece of glass. Paid for it PRIOR to picking it up. Via CC
A day later, Ritchie called me to tell me his wholesaler made an error and it would be TWICE the quoted and paid for amount.
I cancelled the order. I had to call him for receipts of both the sale and the credit. He told me he would email same a day ago.
When I called him, he had not yet done the credit.
When I make an error on a quote in my business, and I do, I eat it. Even if I lose money.
Very bad form.
H

Top notch service.
I requested a bunch of glass to be cut and i got it cut very well exactly to the measurement i requested.
they are closed saturday and sundays though.

I was looking to replace 2 pieces of glass for a curio cabinet, and Richie came through with flying colors. He cut 2 pieces of glass as ordered and it took only about 5 minutes! He is a cool old school surfer with a million surf pics in the back. We talked about the old days of surfing and how we wish we had more time between working and family to surf more. All in all I would recommend Independent Glass for all glass needs. Small shop but its just behind the 76 station and faces Topanga.

they were amazing. richie was so helpful. i have a HUGE executive desk with many many indentations and even 2 holes for the computer chords, and they made my glass perfectly. the price was better than any company i called ! i highly recommend them and i will use them again.

2 thumbs up. After a nightmare experience with a total bit*h at «Touch of Glass» I ended up here. The gentleman who helped me was friendly and helpful, their price for the mirror I needed was much less than «Touch of Glass». Glad I ended up here. If anybody is considering «Touch of Glass» …avoid that place like the plague…

We have left many messages and cannot get returned phone call, to come out and give an estimate.

Spoke to someone, he told me to call later in the afternoon. I did, and did not receive a return phone call. Called again a day later and left a message and still haven’t heard back.

So I needed a pane of glass replaced on a window. I looked through Unilocal to find that this place not only has an immaculate 5-​star rating, but they are literally blocks away from my home!
I called in the morning. The fellow who answered the phone asked me if he could call me back in 10 minutes and took my number down. I thought it was also strange that he would refer to me on the phone (a potential customer) as «dawg». I use the term sometimes as well, but never with potential clients/​customers at work…
Never got a call back, so I called them in the afternoon. I normally wouldn’t give them another chance like this, but THEY HAVE 5 STARS ON Unilocal! They must be good, right? My call went to voice mail, and I left a message with my number and info.
The next morning, I got a call back. I explain the glass that needs to be replaced, and I give approximate measurements, etc. They quoted me a fair price, but it was just an estimate, as they would need to come get exact measurements. I moved my work schedule to accomodate the only opening they had on a Friday morning. I was told that they had one job to do at 9, and would probably be done by 10, and could be at my home between 10:30 and 11:00. At 10:45, I got a call explaining that they were not able to make it. They didn’t finish a bunch of stuff from the day before and they would call me if they could come later in the day, but probably wouldn’t be able to!!!
They never called back… I have since found another company, who came out to measure my window within 2 hours of me calling them! They also quoted me to have tempered glass installed for only $ 5 more than these guys were gonna charge me for un-​tempered!
These guys may or may not do good work. How long are you willing to wait to find out?

I called on Monday to have a broken window replaced, Richie was here on Tuesday and it was done on Thursday. Good price and these guys are local. Overall I do recommend using them.
Eddie M

When you walk into the business, you’ll feel like you’re walking back in time, where the filing system is bits of paper taped to a board and the computer seems to be not much more than a fancy paperweight. Don’t let the water stains on the ceiling and the drab interior fool you. This is one mighty fine establishment. We needed a piece of glass custom cut for a lighting fixture, and another custom cut for a side table. We gave Rich the sizes and expected to place an order and to have to come back another day. Wrong. This very friendly and professional man cut the custom glass while we waited and gave us what we thought was a reasonable price. He even threw in an extra piece of glass for our lighting fixture, because, as he said, he’d have no use for the extra piece anyway. That was very nice of him. We definitely recommend this business and will visit them again for any additional glass needs.

It can be a little difficult to find this place since the old trees in the sidewalk have grown high enough to cover their sign, but all you need to know is that it’s right next to the KFC just south of the 76 station at the SE corner of Topanga and Ventura. It’s been here my entire life, and for good reason:
Richie is a great guy with a responsible staff. I went into Independent Glass a couple of weeks ago to order an irregularly-​shaped piece of tabletop glass. I brought in the pattern of what I needed, and Richie had my order filled out with me ready to leave in just a few minutes. Since I special-​ordered some edge detailing, the glass took a couple of days to be ready for pickup, but I was happy with what I saw when I received it.
In summary, I got great service, quality work, and fast turnaround all for a great price. I highly recommend Independent Glass if you need any custom glass for your home.

I called these guys to fix two glass panes in a door. They were prompt, went to house without having to meet me and got the glass fixed. The price was also reasonable. Im going to use them again for shower doors, and all my glass needs.
Thank you!

After comparing prices at several glass stores, I settled for Independent Glass for their great personable customer service as well as their pricing. The owner, Rich, who is handsome older surfer kind of guy, has been in business at this little cute store for nearly 30 years and, I have passed by this «Independent Glass shop» for nearly 20 years but did not think of checking in here. Rich was very attentive and patient as I was calculating and recalculating how much glass door I needed for my shower door. He reminded me about clearance required as you open and close the door. Give him a try and you will be happy to meet a guy who is genuinely a kind person and very affordable.

Great Service! My dog broke the sliding glass door pane in my house and I called them late in the afternoon at the recommendation of my landlord. I’m glad that he recommended Independent Glass. Richie was very accommodating and was able to schedule an appointment early the next day. They arrived on time and even called me that morning to let me know they’d be on time. Richie and another person made short work of repairing the door and completed the whole job in about 30 mins. The price was very good and I couldn’t have been happier with the service.
Other companies could learn a lot from the service provided by Independent Glass. I would highly recommend them.

They are totally awesome!!!
I ordered a small mirror for a project. The order was handled very professionally, came in fast, and everything was reasonably priced.
They definitely go beyond the expected or normal service levels of most companies.

This is a tiny, funky little shop and once you get in you may wonder if you’re in the right place. You ARE!
I have gotten little bits of glass or mirror over the last decade and I’ve always left with what I wanted at a decent price. It wasn’t until we replaced a shower and I wanted a frameless enclosure that I found out how good they are. They weren’t even my first or third choice but my general contractor sent me there to talk to Richie, the owner.
He gave me really good advice and a really good price. Then, when it came time for installation, they also did a great job — and it was no cake walk; I have two heavy sections of glass that are 9′ tall. They also came back several times over the course of the two weeks that all the heavy moving parts were settling in to make adjustments.
Can’t recommend Richie and Independent highly enough. I won’t even bother with anyone else again.
ADDING: I wrote that review a couple years ago. Since that time I had a small problem that was NOT Independent’s work but the interface of my central vac system with some mirror. The vacuum company that installed an extension blew me off despite the fact that I’ve been spending money with them for 15 years. Richie from Independent spent a morning working on the central vac parts to make them work.
It was at least 2 YEARS from the time he installed the mirror and he still came through for me going far above and beyond the call of duty.
You’ll wish everyone you dealt with was as solid and committed to GREAT service!