Rite Cleaners

I had a stain in my dress that was there for 4 years. The stain was so bad i was considering painting it and i really wanted to wear it again for a dance. I got lucky their manger specializes in stains, it wasn’t even that expense it was great price totally worth it! Worth every penny even more! I will definitely go back next we are taking my mom’s wedding dress.

I’ve used this office for my dry cleaning needs and alterations since 2007 and have had positive experiences all around. Their tailors are excellent, both in the work they do and how timely they are in completing an order. They’ve done work for my parents and are always happy with their work too. They are in a good location, near a freeway and major cross streets.

I brought in five couch cushions that were stuck through with feathers! I was very upfront about the problem, told them I pulled as many out as I could but that two other dry cleaners wouldn’t touch them.
The guy didn’t seem concerned, said they’d be ready in two days. They were ready early, and the feathers were gone. I have no idea how they did it, I am tempted to go back to those other two cleaners and suggest they get Rite Cleaners to show them how to remove feathers from upholstered fabric.

I’ve been using this place to launder dress shirts for a couple years and have never had a bad experience regarding either service or price. The people are always friendly and the few times I’ve lost a button they have sewn it on for free. I shop at the adjacent Ralph’s, so this place is also very convenient for me. And no, I don’t work there. LOL.

Don’t waste your money. Picked up my full length cardigan sweater that had looked as though it had been roughed up with massive pilling all over. I said I was not paying, they could pay me for ruining my beautiful sweater. Really bad service with abrasive manager. Stay far away. There are many other good cleaners in Woodland Hills.

I’ve been going to this dry cleaners for a while now and they consistently mess up my clothes. Not every time but a lot of the times. Just last week I brought them a pair of jeans to have altered and they messed that up. One pants leg was longer than the other and they wouldn’t do anything about it. That’s the last time I’m bringing my clothes there. There are too many other cleaners that are better than them. Bad customer service.

So disappointed! They completely ruined two items of clothing on two separate occasions! The manager is nice, but after two items being completely ruined a discount is not wanted nor needed!

For the past 16 years, I have been a loyal customer of Rite Cleaners. And unlike the negative reviews of Orlando, I have nothing but positive comments. He has consistently been a man of his word and someone who tries to get the job done on time and efficiently. Yes, there have been a few occasions when things went awry, but each time Orlando has made it right. Because my work takes me all over the world, a dependable dry cleaner is key to helping with transitions from being away on business to being home. Thank you, Rite Cleaners and Orlando!

I’ve been going here for a while now. They offer good promotions, and are reliable. All of my orders have always been on time, and most of the people that work here are pretty nice. Even though the parking is always a zoo, they do have a spot right in front for customers that’s usually available… My only complaint is that depending on who’s working the counter, some will try to recommend laundry, others dry cleaning for the same dress clothes I always bring in. Since they’re supposed to be the experts, making recommendations that are consistent would be helpful. I want to feel like I’m not getting ripped off, and that they know what they’re doing with my stuff.
Overall I feel they’re probably honest, just not on the same page. They should work on this.

I understand that people may have their own individual experiences at different businesses but I completely disagree with most of the negative reviews about Rite Cleaners. Orlando was great with me. He is a straight-​laced owner who gets the job done. If you are looking for someone who is «overly nice and fake» you are coming to the wrong place. If you want great dry cleaning and exceptional tailoring, coming to Rite Cleaners! I had a wonderful experience and would definitely come again.

Worst experience ever my they never tell you the proper rate when handing over garments and when you go for pick up they tell you a higher rate. Customers take the hint… be cautious! And I am sure half the good comments here are created by them to counter the negative feedback from customers. Worst dry cleaners and cheats!

I’m crazy picky so I drive out of my way to come to this drycleaners. They are amazing. I regularly bring them my whole work wardrobe to clean & get it back two days later in perfectly pressed condition. They are fast and reasonable-​they are dry cleaning rockstars! Alterations-​laundry or dry clean-​best place in town!

PUTTING A STAR AS I NEED TO MAKE A COMMENT HERE OTHERWISE IT IS NOT DESERVED AT ALL! Here me out pls. I am usually not the type to complain and write bad reviews in order to disturb any Buisness, but what happened to me at this place is inexcusable and utter disappointing. First of all they never give a receipt with your amount due and second of all they say cost verbally and then multiply it by 3 times when you go to pick the clothes up.
I was shocked when I was charged 134 $ for my clothes. When they initially told me it’ll cost 40 $ ! Then I thought it’s my mistake as I should have gotten them to write the amount down. Then I went and gave a sofa cushion cover and asked him the receipt with the price and I was told that they don’t give instead verbally given a price. Then today when I went to pick it up I was charged 35 $ for cushion cover !!!
I will never ever go back ! I know dry cleaning is expensive but this is day light Robbery! Terrible customer service and no ethics at all!!!

Super efficient, fast, friendly and I’m definitely a return customer. In fact I don’t even mind driving a little out of my way for this place.
5 star service guaranteed

I have been a customer of Rite cleaners for some ten years. Loyal and exclusive. They were always nice to me and did a good job for the most part. Everybody has a hiccup now and again. But today was the point of no return. Never again will I give them my business.
Three shirts dry cleaned. I noticed there was a small hole under the sleeve and asked if it could be fixed. An inch. The guy said no problem. Didn’t quote me, so I assumed it was gratis. To my utter surprise I was charged 8.50. When asked why, the guy said manager is gone and it is what they charge for any alterations. I refused to pay and said I’d have to leave my shirt until tomorrow as the manager was already gone. I needed it. So I was forced to pay. And when I brought up 10 year patronage he didn’t care all he cared about was him getting in trouble.
So here you go folks, 8.50 vs ten years of business. Stupid is as stupid does…

A-​plus dry-​cleaning and pressing of expensive shirts and suits. Importantly, they’re open by 7 am and usually beforehand… essential for a customer like me who doesn’t keep banner’s hours.
Highly recommended!
Robert
Woodland Hills

I moved to Woodland Hills roughly 6 months ago. I used and toured several different dry cleaners until I found this one. GREAT SERVICE. The staff are friendly, personable and helpful. I’ve had clothes tailored here as well and they know EXACTLY what they are doing. This is my dry cleaners I go to and I won’t go anywhere else. Great prices too. Most local dry cleaners will charge a little extra. Rite Dry Cleaners is affordable and provides quality services. Thank you Rite Cleaners!
Garrett Stanford

I’ve gone here a handful of times. Some for cleaning and some alteration. The alterations are expert, although pricey. The cleaning however, has seemed to fail me almost every time. Even though I have had bad luck in the past, I wanted to give the business the benefit of the doubt, hoping it was just that one time. I was wrong. Today I picked up clothes (always business clothes) and luckily checked them before leaving. Not a surprise that 2 of the 4 had the same or similar stains. I asked kindly if it can be redone and they obviously took them back saying that it will be ready tomorrow. Although it was nice of them to take it back and finish in such a hurry, I was still expected to pay the full $ 41 even though I didn’t pick it all up and it wasn’t clean. Not to mention, that $ 41 for 4 pieces of clothing is expensive for anyone. In a business perspective, I would have expected that they either comp the price of the two dirty garments or discount it at the least. But, I paid the full amount and will pick up my clothes, but it will be my last time giving them business.
I moved to Woodland Hills from Studio City a year ago and have tried two cleaners but have had the same results. At this point, I will continue to go to Coldwater Cleaners even though there is a small commute.

Absolutely THE worst customer service!
They tore my wife’s sweater and then charged us for the repair. They lost a loyal customer over $ 8.50. This just shows you how they treat their customers and they don’t care at all. We explained to Orlando the situation, and told him its not the money, $ 8 will not break us; its the principle. Why should we pay for something that they did, and PROMISED not to charge. He replied «I am not in the business of fixing anything for free». Do not go there! Save your money and your dignity.

I’ve been here three times. All three times, there were still oil spots and stains on my clothing. The first time, I was asked to wait «a minute» for one polo, which turned into 10.
The second time I was asked to wait «a minute,» which I refused and said I would just come back. The receipt was tossed in my direction and a backed turned to me, as if to say «fine, bye.»
The third time, I said nothing. I just knew not to go back.
They are near my home, and it looked worth the high prices. But they most certainly are not even worth typical rates. Not even close. This will probably be 1 of 2 poor reviews of the year for me. Consumer beware.