Big Piano Movers Inc.

Thanks Frank and your team for taking good care of our family’s piano. Movers arrived within the timed windows for both pick up and drop off. Professional and caring of our piano.

They called at 7:25 am to say they were out front of the pick up spot. The connection was bad on the phone. I called back at 7:28 am and they did not answer (and for the record, pick up was for 7:30 am). I left a voicemail with my number, the pick up number, and asked them to call me back. I also texted immediately. They left without calling the pick up person or buzzing his door– all within minutes of calling me. I finally got in contact with them about it just now (9:15 am) and he hung up on me and is now not answering his phone. Incredibly unprofessional and I’m absolutely baffled– I was about to pay $ 400 cash for them to move this piano.

The worst experience ever. Extremely unprofessional and unreliable.

Got a good price for moving my piano from queens to nassau county. There were two movers and they showed up on time. Very professional and speedy. My piano was not damaged at all. Would hire them again!

These movers were very professional, friendly, and speedy. They clearly knew exactly what they needed to do to move and protect the piano and had it in the truck in under 5 minutes. All communication with them was easy and pleasant-​I needed them for the next morning as it was a craigslist purchase and they coordinated a time for me without hassle. I have an elevator building and they had no problem maneuvering the piano onto the small, 1940s era elevator. Watching them wrap and move the piano I had no doubts that it would be protected very well. I would definitely use them again!

These guys did a great job and were quick. Only needed a day in advance to schedule appointment.

Will use again. Came within 24 hours. Moved the piano in less than 10 minutes. Perfect transaction from A-​Z. Highly recommend!!!

Frank and his helpers were very professional and reasonably price. I had total confidence in them as they removed my TALL upright piano from my house. Piano was wrapped with blankets and secured to a wooden plank and the placed on a dolly. Not one scratch anywhere! I highly recommend them.

Frank asked some questions about the piano, where it was coming from and where it was going to, then quoted a very fair price. The next day the piano was picked up as promised and delivered with care and courtesy on both ends of the trip. Easily recommended.

Cheapest piano mover I was able to find in the New York City area. The guys were fast and very professional. The two man team that moved the piano work as a well oiled machine. They moved the piano down with easy and care. Hands down the worth the money. I will tell all my piano friend of this great service.

These guys know what they’re doing! Great transaction all the way. Don’t hesitate to hire them.

Perfect transaction. Frank was professional and a really good guy. They came when he said they would and moved my heavy piano right out of there. And after checking a dozen services, his price was the best.

I needed a piano removed and disposed of from my space in Williamsburg. I called Frank at 1pm and the piano was gone by 1:45. The total cost was $ 175. Professional, fast and cheap!

I had a very positive experience. Everything happened when I was told it would, and for a reasonable price. My sister, who had the piano that Big Piano Movers picked up, also said that the team was prompt, courteous, and easy to work with.

WOW! Not only were they super pro, right on time, and super fast, but their quote was 15% cheaper than anything else I got. They worked together as a team and Frank was really encouraging of the two other guys, always saying «beautiful» and «nice and easy» — nothing negative in any way. Those kind of good vibes toward everyone involved meant that the piano got here safely and in perfect shape.

These guys were great! Within two days of calling them and setting up an appointment, I had my piano from Brooklyn to Astoria. It was quick, easy and professional. No damage to the piano, the walls, or the elevator.
Next time I move, these guys will be the first on my list.

Fast, professional, friendly and less expensive than other services.
Incredibly easy to work with & available with very little notice. Most importantly, my piano survived the move from a ground floor in Astoria to a 4^th floor walkup in Manhattan.
I’ll definitely call these guys again for my next move — highly recommend!

First of all, the only bad rating they have is from someone who didnt even technically deal with them, since they didnt show up. I was shocked to see a rating less than 4 or 5 stars. They showed up for me. I made sure i called them the day before and the morning of. Why would you expect someone to keep an appointment if you dont even know them or their reputation? And hey, S*** happens.
These guys trucked my piano from the second hand store and up to my 3^rd floor apartment. The guy running it was super proffessional. A sincerely good guy. Great vibes. It was a pleasure dealing with him and his crew. They definitely worked together as a solid team getting my piano up safely. And they were cheaper than all my other inquiries.
I have to move the piano again by the end of the month and am calling them up. Ill write another good review if i remember to.

The Big Piano Movers team moved my Grandmother’s piano from a second floor on Long Island to the first floor of friend in Brooklyn.
They did a perfect moving job at the pick up. The piano was wrapped so securely. Not a scratch on a wall. Upon delivery the piano movers were treated to an impromptu concert of «The Piano Man» by the new young owner.
The Big Piano Movers did a great job at a VERY fair and reasonable price.

we make an appointment a month in advance to move me. Big piano movers never showed up for the job! when i called, they said ««so sorry we are just to busy to do the job» how about next week? never ever use this flaky company