USA Nails

Terrible service. Made two 5:30 appointments on a Thursday for a friend and I. Her nails were started late at 6:00 while I continued to wait. By the time her nails were done, close to 7, I still wasn’t even started on. No one even had the courtesy to tell me someone would be with me soon or how much longer they would be. I have come here for a while now, but no longer. Please don’t take appointments when you can’t reasonably fit them in, it’s extremely inconsiderate and unprofessional.

I drive past so many nail salons to come here. We love this place! Ivy is the best for everything I get pedicures and an occasional gel polish from her and it last me a long time. We’ve been coming here for 8 plus years and always love it.

First time I was cut and didn’t want to come back but with 50% Off and broke I did. This time was better but that brush on top of my sensitive feet, where things hardly ever touch, was too rough. That is something they need to get rid of.
The lady was amazing at giving a massage this time — never skipped a beat. Your always greeted with a smile and hello but rushed to pick a color and feel like if I don’t pick quickly I will end up with just a color on the spur moment.
The football game was cool but my thing is its all females and most females DO NOT LIKE FOOTBALL. Luckily I do — all in all way better experience.
Also it is very clean

Do not let them near your eyebrows! First of all this woman tried to wax me and another girl in the same room together. Then she took off half my eyebrow, and tried to tell me that they were naturally uneven. She even had the nerve to show me the strip with the other half of my eyebrow on it, like I was stupid and not going to notice. Not to mention I waited and hour and a half for a pedicure while the manager (same one that botched my eyebrows) told me there was no wait… STAY AWAY!!!

Worst manicure I’ve ever had! She didn’t push back my cuticles or moisturize my hands. The only steps she took was to file, buffalo and paint my nails.

First off, let me precursor this review with the fact that I am Asian. To be more specific, I am Vietnamese. However, being that I was practically born and raised here in the US I do not have an English accent whatsoever. The more interesting thing to note is that I am fluent in Vietnamese, speak, read and write.
Back to my review, I walked into this salon yesterday anticipating to get a manicure as a treat to myself before I have to leave for a 3 week trip to CT for corporate training. When I walked through the door, all the technicians looked up at me and then one person proceeded to say in Vietnamese «what does this girl want?» It was apparent that they assumed I was either Thai, Cambodian, or Filipino. I get that a lot. I pretended to not understand and just sat down and waited. What they didn’t realize is that I grew up in a nail salon since I was 12 and know better, this is not how you treat a walk in client. My parents would have asked (even in their native tongue) «has anyone asked what the walk in is getting?» or ask the client directly «do you an appointment today? What are you looking to have done?» After a few minutes, the gentleman in the salon said to me «what you getting done?» I simply replied «I’d like a manicure please.» To which he replied «Ok, you pick culluh!» I went over to their measly wall of nail polishes and proceeded with an OPI bottle of gray lilac. I sat back down. About 10 minutes later, an woman about 48 or 52 pointed at the last station and waved me over. I walked over to the station and saw that it was evident that they have not dusted off the acrylic dust leftover from previous services. The station customer’s chair is black leather and the station is of a dark color and both of these furniture were covered in a thick white dust. I plopped down into the chair and the dust rose! The lady proceeded to do the following things: cut down my nails, filed it with a rough emery board, buffed it with a course buffing block, told me to go wash my hands, applied polish, used her finger nails to wipe away some mistakes, applied more polish, told me to fan dry my nails.
What is wrong with the picture? Here’s what is wrong:
*She did not file my nails the same shape, my left thumb was of a different shape than my right, I had to ask her to file them the same shape
*She’s wearing bifocal glasses but did not turn on the overhead station lamp to better her sight. Therefore, as she was using her fingernail to remove her polish mess from my skin she kept on removing part of the polish that was on my nail bed. Hence, she kept on having to reapply coats after coats into that missing area. Needless to say I have uneven polish with missing top coat all over the place on each nail bed.
*She used a too coarse emery board and buffer block leaving my nails with jagged edges and cross hatch marks on my nail bed from roughing it up.
*I asked for a manicure! A manicure consists of soaking the nailbeds to soften the cuticle, pushing the cuticles back or removing it with a snipper, a hand massage, and then polish. All she did was trimmed my nails, shaped it and then applied polish.
*She never came over to check my nails while it was drying to let me know when I can leave. I’m not sure how other salons do it but when I was growing up in the nail salon, after my parents were done providing their services I would come over to check on the client. I would spray the speed dryer spray for the client or apply cuticle oil onto the nail bed so it provides a slippery buffer for the nail bed while it dries but doesn’t affect the polish job. Sometimes, I even walk the client out with their handbags and open their door for them so they didn’t have to nick their polish job. Quite often, the customers would ask me to dig for their car keys to open their door for them.
*The nail license on the wall does not belong to the technician, I heard the owners calling her by her Vietnamese name and the name on the license First, Middle, and Last does not match. Remember I mentioned that I’m fluent in vietnamese?
After my visit at this salon, I immediately searched for another salon to bring my money to the next time. I plan on visiting BLUSH nail bar on Hwy 92 in Woodstock, GA after I come back from my trip. Even though BLUSH Nail Bar has only been open about a week, I can tell that they take pride in their salon. I also called my mother to vent to her as she has owned over 8 salons in Boston and is still a technician at a salon in Fall River, MA. I joked with her that I should try to get a job with the state board of health to go in and shut down some of these jokes of a nail salon. They’ll never suspect it anyhow since they don’t even think I’m their people.

I absolutely love going here! Kim, the owner, is truly wonderful. You will see that everyone here truly cares about their work and does not simply want to get you in and out the door as quickly as possible, as has been my experience at any other nail salon. I get french gel nails done by Tami, who I think is pretty new, but her work is impeccable. She takes a little bit longer, but makes sure your nails are absolutely perfect. I like my nails short and thin, and she gets it right every time. She, along with everyone else here, is just such a pleasure to see every 3 weeks and I am so glad I found this salon.

This salon was clean and the staff friendly and competent. When making an appointment, asked if they apply gel nails. Answer was yes, but they do NOT have gel nails. Unless you get clear nails, the look is completely unnatural.

Kim is the most accommodating business owner I’ve ever met. She literally works 364 days a year, only taking off for Christmas! Can you imagine? EVERY day except ONE? STILL, she is sweet and makes every single customer feel like her favorite. If you have a problem here, and don’t tell her, that is on you because she will bend over backwards to fix it. She and her daughter do a wonderful job with the pink and white sets (all I’ve ever done there). Each time it lasts over a month. I’ve never had that kind of success anyplace else. I look forward to a pedicure soon, but will definitely choose them over other local salons mostly because Kim is so exceptionally friendly and kind. Her prices are also very fair. If you’re looking for a nail salon — give them a try!

My favorite place to go for my mani pedis! Mrs. Kim (the owner) is so caring about her customers! If there is any problem she is sure to make it right! Love USA nails, highly recommended to anyone that wants a wonderful mani pedi and great customer service!

My favorite nail place outside of the perimeter. Clean and friendly.
Pedicures are avaible in three levels. I always get the Deluxe for $ 25 with a great leg scrub/​hot towel wrap. Ahh… I want one now!

Not a fan!

I went here last week for the first time and got a full set with French tips for only twenty bucks! They look like a million! Kim is the owner of the establishment and she also did my nails. She was so friendly, recognized customers coming in by their names, and even waxed my eyebrows for free! She even guaranteed her work for two weeks if they chipped or broke, and said she will fix them free of charge! Super excited that I found this hidden treasure in Woodstock, and will be back!

Yay! I love this nail salon! Everyone is so sweet. I normally get a full set of acrylics, and I’m VERY picky about them being super super short. This place always gets it right! They cut them all the way down for me so that they are barely over my fingertip. They always last me a good 3 weeks too, and they still look good at that 3 week mark! They are also great at fixing mistakes, like if I week later a nail starts to pull away or bubble underneath they will fix it for free (although I’ve never had such a problem). Not to mention prices are great! If going during the week, you can get a full set of acrylics for $ 20! Not bad at all, and well worth the money! It’s also located beside Atlanta Bread Co, which makes a great lunch afterwards!
*Do note that they prefer tips in cash, which I always have to go by the bank before going because I usually don’t carry cash on person.