Sears Auto Center

I’ve had two experiences with this Sears Auto Center, and neither of them were particularly good. About 6 – 7 months back, I had a pressure problem in two tires, where they would leak air, and need to be refilled every couple of days. Given that the tires on my car were not new when I had purchased it, and I had put on quite a few miles of my own, I decided to replace the set.
Only after mounting the 4 tires and cashing me out did they tell me that there were dents in my rims they may have accounted for the pressure loss, despite me telling them I was replacing the tires due to that exact issue. Within a week, the sealant they added broke down, and the pressure issue begins again. I took the car to my dealer, who told me the rims were badly dented, but then proceeded to hammer out the dents for free. My tire pressure has been fine ever since then.
This past Saturday, I went there again. This time I had to have my low-​beam headlight bulbs replaced, as one had burned out several days ago, and then the other on Friday, before I could get it replaced. I went in, and they tried for 3 hours to get the bulbs to work. Initially they told me the delay was due to the small space under the hood they had to work with, and ultimately told me that they had gotten the bulbs in, but that they did not light, so there must be a short in the electrical system. I told them this was doubtful, since they died separately, but they insisted. This led to me having to drive home in the dark with high beams only, making me a very popular person on the road.
Two days afterwards, I went to the dealership again, and in under an hour, they replaced both bulbs and got them working. There was no electrical issue after all. To top it off, there really was no price difference between the dealership and what Sears charged, so I would have been better off going there in the first place. I will not be going back to Sears for auto work any time soon.

I need two tires and why not check good olé’ Sears out. I have been going to Sears since I was in short pants. I admit it, I love to shop for anything, so why not tires.
My tires are going to be expensive, I know this going in. So it was no surprise the price they wanted. So I gave two stars for the selection. But that is where it ends.
I am going to call it — 2:30PM — Customer Service is dead!
You can tell people you heard it here.
The guy who was helping us was having an argument with the mechanic over who was going to ring up the guy next to me. Who just happened to be waiting three hours. My guy was trying to tell him he was busy waiting on us, which I said do not worry and just ring the guy up. (I was ignored) And the mechanic was trying to tell him that his break was just starting and he has to ring him up.
The guy waiting walked out and the mechanic left for break. So who knows what the hell happened. But, no one left happy.