Enterprise Rent-A-Car

Fantastic service, thanks to Brianna O’Brien. I was pressed for time and needed a car to get me to Boston. She explained everything I needed to know thoroughly but quickly and got me on my way. The car she recommended was perfect!

I am satisfied with the representative who has served me but who is next to him made fun of me as I was asking too many questions, asked him only three questions. i don’t remember both their names but i feel like I am insulted, I had no choice to go with them as it was Sunday. I always prefer Enterprise as my first choice but from now Not at all.
If i am rude Sorry that what Enterprise did it to me especially at this particular location.

I moved to California three years ago, and visit my family in Shrewsbury once or twice a year. Enterprise was recommended to me by a friend and every time I need a car in the area I go to them. It has the professional efficiency of a big name company with a staff that feels, and makes me feel, like family. After only one visit the employees remembered me and my boyfriend. They are always incredibly accommodating and ready with recommendations based on our length of travel and plans. They’re also flexible within reason, which is absolutely crucial when your planning any trip, but especially one that revolves around a family visit and the often unpredictable New England weather. Their prices are reasonable and I never feel like they’re trying to make a sale or loading me up with unnecessary costly add-​ons. It’s just good honest people, and they’ve been integral to making my time on the east coast easy, stress free, and affordable. I will continue to rent here every time!

They have amazing customer service and the nicest workers! They get super busy at times but don’t become short with you and definitely go above and beyond to help you out! Would definitely recommend this rental place.

For those of us who earn a living traveling around in our cars (raise your hands sales reps, admissions officers, and merchandisers!) one of the worst things that can happen is to get stuck hours from home due to car problems. Fortunately, the organization I work for has a business account with Enterprise so when the «worst thing» happened to me last week while in Worcester, I was able to quickly and easily get a rental car and not miss one appointment while scheduling AAA to tow my broken car home.
My 5-​star rating isn’t so much for the clean, well-​running car or the ease in renting it but for the excellent customer service I received from Scott and Kevin when it came to having to return the car. As I live/​work several hours away from Worcester, this was no easy task — but their professionalism and willingness to come up with a solution was appreciated (and impressive). This illustrates to me that not only does this office care about their individual customers but that they also value long-​standing business customers like the organization I work for.
If you’re in the Worcester area and need to rent a car, or are looking to cut travel costs by establishing a business account, you won’t be disappointed with this office. Highly recommended!