The UPS Store

Went to pick up my package that was supposed to be waiting. They looked didn’t find it then sent me home telling me it couldn’t be there it must be an old package. Then when I called the 800 UPS number they confirmed with the store it was there. When I went back the next morning to pick it up they were closed at 8:40 when the hours clearly say they open at 8am! WORST STORE ever! I will never have my packages held here again! HORRIBLE customer service! Bad for the UPS name!

paid $ 94.00 for 2 day shipping to have perishables shipped to california, Well, It was not shipped in time, delivery guy could not find address and just didnt bother to deliver !!! Now i try to get my money back, what a Headache !!!

This place is a total ripoff. Do not ever ship anything here as rates are outrageous. Do yourself a favor and drive to an actual UPS to ship something.

I can’t even give this store one star. Amazingly poor service, gross incompetence, and absolutely zero follow through. I wouldn’t trust them to ship something for me again if my only other option was to walk it to the destination myself.
AWFUL, AWFUL, AWFUL, AWFUL experience STAY AWAY!!!

Went here to mail out some stuff for my niece. The clerk behind the counter told me it would cost $ 14.00 and some change to mail a small box, then he tried to quickly tape it up to make it seem like, the deal was done. I took the tape off and put it on the counter and said no way. Ended up mailing the package at USPS for around $ 6.00 instead. The kicker is the clerk at UPS tried to claim the USPS would charge me over $ 17.00 to ship. This was not a heavy package!
This place is a big rip off! Either someone is skimming off the top at this place or UPS is really out of touch with their pricing model.

I hate inefficiency! Went here today because I needed a project scanned for my portfolio. I was told to leave it and return in the afternoon. I returned at 3 and nothing was done and no one knew why. Eventually it was completed beautifully but because of the delay on my project, the line was out the door.

Wow what a huge rip off! I went to fax something from here because it was closer to my house than my office where I could’ve faxed for free. I thought since fax doesn’t even cost them paper, it would be cheaper than the gas it’d take to drive to work. I was so wrong! The exact price for fax wasn’t posted, so I assumed it would be around the posted price for making copies, which was also unclear but seemed to be around 30 cents a page (actually kind of steep compared to other office stores I’ve been to). The guy took my paper while doing two other things for other customers then left the room so I didn’t get to ask him. By the time he came back, my fax was done so whatever the price was, I had to pay. SEVENTEEN DOLLARS for the 15 pages I gave him!!! I could have driven to Delaware with the gas I could have bought to send a fax at that price! I never, ever would have paid that if the price was posted or if the guy stayed around a minute so I could ask. I don’t understand how they justify that exhorbitant amount. It doesn’t even cost them paper or ink. It costs the recipient paper and ink. Nothing I can do about it now except never go there again and post here so others may be warned.