Zoots Dry Cleaning

I would recommend that you stay away from this dry cleaner. They are horrible. Over priced and lousy service. I took two pairs of pants to have them altered, they charged me and did not do the alteration that I ask for. I finally got a refund, too much of a hassle, am taking my business somewhere else.

I recently dropped off a bed spread/​comforter and 2 pillow shams to be cleaned. I had the comforter cleaned there about 2 years ago for $ 22. They were stored in a closet for the past summer and developed a musty smell that I needed removed. When I picked them up they cost had jumped to $ 55! ($ 33. for the comforter and $ 11. for each sham). The worst part was when I got home they still smelled musty! There was no evidence that any of them had been cleaned at all. I then decided to wash them myself in cold water (the shams first to experiment). The wash water was grayish
but rinsed clear. I hung them out and the smell disappeared completely. I truly believe that they simply took the items and hung them on a hanger under pastic. I will never never set foot in that place again!

Lost and then found a silk dress I wore to my wedding reception. Then when I got it back, found it was ruined. Go zoots for also not getting back to me on this after calling and trying to get in touch with someone repeatedly. And go zoots for taking the money since I had my credit card on file. Don’t use them. They are more expensive than the average dry cleaners to boot.

WORST CLEANER EVER MADE MY CLOTHES MUSTY AND STOLE MY GLOVES!!!
I will never EVER return to this place. It cost me $ 35 to have a suit jacket, coat and scarf cleaned and I thought they might do a faster and better job than the cheapy laundromat next to my house. I was SO wrong. It took longer (FOUR DAYS) compared to three for the laundromat and they send it out, cost twice as much, my stuff came back smelling musty like they used dirty old water and worse, I had left gloves in the pocket of my coat by mistake and when I got the coat back, went to wear it, trying to ignore the smell, put my hands in the pockets and remembered there were gloves in there, the gloves were GONE. The laundromat I used last time dry cleaned those for free and HONESTLY like good people hung them up along with my coat and scarf. These people stole them. When I called they said there was no lost and found and no gloves were found with my coat. I am beyond angry at this place. What a bunch of crooks.

Haven’t actually used them for dry cleaning in a few years.
Was just there recently to drop off clothes for Goodwill as they are a Goodwill Collection Agency. I do this twice a year as we switch clothes for the season. The staff is always friendly and always offers a receipt for Uncle Sam.