Yudin’s Appliances

Found this store on line and have never even set foot in the place but I ordered my washing machine from them over the phone and they have been an absolute pleasure. Reminds me of the times when customer service mattered. The phone was answered by Josh and he was very knowledgeable about the Speed Queen washer I requested. The price was reasonable and included installation and pick up of the old machine. Unfortunately the Speed Queen was back ordered due to high demand but Josh and Peggy stayed on top of alerting me about the delay and offering other options. An absolute joy to work with them. Not that I want to need another appliance soon but when I do, I’m happy to have Yudin’s to go to.

Top notch customer service, delivery and total experience for the high end appliances for our new kitchen. Excellent selection in their showroom. They matched prices wherever they could and were nothing but accommodating and easy to work with. They held the delivery until the rest of the kitchen was ready and it was a smooth process. On top of it, you get to shop local and not give your money to a big box store. Win-​win! We loved our sales person too, just made it very easy… don’t hesitate to check them out.

I rarely write reviews, unless my experience was abysmal (see my review of Dry Bar) or superb. Yudin’s makes purchasing appliances a pleasure.
I went to Yudin’s to replace a broken oven. The sales staff is extremely knowledgeable, particularly with respect to features important to kosher consumers. They also don’t push you to get features that you neither want nor need, or to spend more than you have to.
Prices are competitive with, or better than, the other stores I visited.
And customer service is top notch. One of the knobs on my new oven was cosmetically blemished. Not a big deal, but for what I spent, I wanted perfection. One call later, I had a new knob.
To be perfectly honest, I hope that the rest of my appliances last me a long, long time. But if they don’t (and please, don’t curse me, powers that be), I’ll be sure to shop at Yudin’s.

²⁄₂₄: was in Yudin’s twice. 1 to check kitchen appliances and compare pricing, and the second to close and put my first pay, both times, rcv great CS, worked with Guy, and got answers and quick respond to all my emails in between the visits.
Looking forward to rcv my appliances.

Went there to spend thousands of dollars on many appliances. The salesman was so nice, but one of the owners was so incredibly rude that I was astounded. They are really awful people that own this place. After listening to my gut instinct, I walked and went elsewhere. Now that I’ve read the reviews I know I did the right thing.

I couldn’t disagree more with the negative reviews posted, although obviously I don’t know their experiences. My wife and I came here several times when we redid our kitchen and the salesman (don’t recall his name right now) was very pleasant and knowledgeable. The prices were good and they held on to the appliances until we needed them about four months later. Didn’t have any issues with the appliances so didn’t really require any further customer service but when I called for replacement filters they were very helpful on the phone.

Have dealt with Yudins for twenty years (fridge hood oven range etc.) and they have always steered me in right direction. The staff are extremely knowledgable. When using the extended warranty on our washer they were helpful in getting the service call we sorely needed. I would shop there again without hesitation, in fact just purchased wall oven there on Friday.

i have been going to Yudins since i was using my allowance to buy audio tapes. now, i go there to buy all my household appliance as does the rest of my family for their homes. Very helpful. They saved me a bunch of money last year when the stove in my new house wasnt working. i was all set to pay a few hundred dollars to have it repaired but they looked it up in their computer and found out the old owners did have extended warranty on oven.

Acquired a washer and dryer. The staff was very nice, the service was very good. They even double checked with me the dimensions of the location to make sure that there will be no problems. The delivery men were in and out in 15 minutes, have used the appliances for about a month now with absolutely no hassle. The entire process, from entering the store to having brand new appliances in my house was less than a week. Would highly recommend to others.

Guess I should have come here and read the reviews before spending thousands of dollars on new appliances, only to be proverbially shat on by their customer service practically the second my credit card payment went through. Speaking with owner Susan Yudin to try to resolve my delivery issue only served to confirm my conviction that i will never buy from them again, and I caution others to stay away too.

I agree with the other review here. They’ll be perfectly helpful until they get your money, but if you have a problem afterwards, good luck!!! They couldn’t care less what happens. Unbelievably poor service and follow up, I honestly wouldn’t buy another thing here even if it were 90% off.