Hyatt Place Grand Rapids-South

I want to love this place, because the staff were really nice in that wonderful mid-​western way. But my family and I had a number of issues related to billing while we were there that left us feeling bitter sweet.
Pros: Staff was lovely, and the morning breakfast was more than I could have asked for. Far greater than a continental. I stayed in a King Suite room which was spacious and probably the biggest shower I’ve used in some time. Had a mild musty smell, but really I am sensitive to smells so I never weigh that too much. Super close to highway, and easy access to a Target not 5 minutes away. Drinks are on the perfect price point, which isn’t too hard for me given I live in NYC.
Cons: Billing, billing, billing. My family was in MI for a funeral and I had just driven 12 hours from NYC. My sister was staying in a suite next to me, which she paid for, my mother paid for my room, and then I had a card on file for incidentals. Not sure what happened in the end but they confused the dates I was checking out with my sister (who checked out a day early). Then tried to charge my mom’s card for my sister’s room and mine, and then ended up charging my card (which was only for incidentals) one night’s stay. My sister was one the phone with them, my mother had to sort things out, and then I had to also call — multiple times. I spoke to front desk staff — Amanda — who was super apologetic and did her best to fix it — but I shouldn’t have to call 3 times to get an erroneous charge off my bill. It was a tough weekend all together, and then adding this on top of it didn’t make it any easier.
Fully understand that stuff happens, but my patience for this only goes so far. Again, front desk staff were as lovely as could be, but the billing needs to get sorted ASAP.

Place is brand new. Got a nice room with two beds and a little sitting room with L shaped couch and huge tv

Nice place to stay; clean and friendly in a nice area of Wyoming. We’ve visited twice now and have been pleased overall for the price (use your AAA discount; it beats the prepaid price), and plan to return when visiting the area.
A handful of issues:
— Bathrooms in the king rooms have doors that swing really close to the toilets, making maneuvering into place challenging.
— Pillows could be firmer.
— Breakfast needs better food options, especially with the eggs.
— Higher floors mean more noise from the freeway, but it’s not too bad.
— The HDMI ports available for guest use claim a 4×3 screen but stretch to 16×9, so movies on your computer will be extra-​stretched (Netflix couldn’t get a stream going at all on the Wi-​Fi).
All-​in-​all, though, these are small issues and won’t stop us from returning.

Not a bad hotel, the staff was very friendly and the rooms were very clean. The breakfast was ok, many have raved about the breakfast here and to be honest it is not bad. However with all of the items they had, they had no meat at all. No sausage, no bacon nothing. Even at many of the less expensive hotels they at least those basics.
They kept making this muffin with an egg on it, all I wanted some some scrambled Eggs !!
Tip, when you call to make a reservation, you may want to make sure they done have any sports teams staying at the hotel that night. There were multiple teams of kids staying the night we were there and it sucked. They took over the entire hotel, cleaned out the breakfast area like a herd of locusts and overwhelmed the pool area. During the night many of them felt it would be funny to run up and down the halls. The place was very nice, but check to see if there are any teams staying before you book if the above is important to you.

No surprises here. I’ve stayed at several Hyatt Place properties and the layout and expectations of this match the others in the chain.
Location is a bit remote at present. The hotel is situated beside the highway but there is no noise from passing traffic. Nearest restaurants are 3 — 5 minute drive away. Construction in the area will bring more business but at present the area is rather empty.
A jogging /​bike trail runs along the back of the hotel but there is no direct access to the path — the entrance is out the front of the hotel and down the road.
The property suffers from low water pressure in the showers either due to inadequate flow from the utility company or the use of flow restricting shower heads. Window based air conditioners are moderately noisy. In double bedded rooms, the bed nearest the window is going to be getting a blast of fan driven air.

Bathroom is very tight. Door is awkward. Appliances have loud buzzing sounds. Rooms are very clean and bed is comfortable. The TV guide is very helpful and clear picture. Free on demand programs for abc. Temperature control is easy. Low hallway noise and good café on site. Parking is free and close to a door.

The staff is very friendly and hotel and the room very clean! Only reason I gave 4 star instead of 5 was because each morning they were missing something at the breakfast bar and I had to ask for it. One morning forks and the other morning coffee. But would still love to stay here again!

It’s a Hyatt Place, except it’s not as good as other Hyatt Places. Curt staff on arrival; frankly, it never seemed they were glad we were there. Unusual for a Hyatt property. Slow service at the bar. Cheap martinis, but not well made. And again, lackluster service. Didn’t recognize diamond status, and didn’t recognize diamond benefits either. Oh well. One could do far better.
Plusses: it’s new. Decent fitness center, if small. Decent pool, if small. Standard Hyatt Place breakfast, which is tasty.
Better staff would be a plus, if only. Don’t think they care much for non-​traditional couples or families. Eek!

This is our second visit to this hotel. The first was just after they opened. There is something I really like about this hotel.
Both times I’ve stayed here I’ve gotten a good price on priceline. The rooms are very comfortable. They have a fridge in the room, large flat screen TV that can be swiveled to be seen from the couch or the bed, and a fantastic plug in panel that allows you to plug in your computer and watch a DVD or streaming video. The breakfast is good, offers plenty of options and is kept very well replenished. Although a previous reviewer is correct, the coffee is heinous.
They have 24 hr room service (I didn’t try it, but the menu makes it look like decent choices for a fair for room service price.) they have a nice smallish pool, a decent workout room. I really wish they had a hot tub. They have good free WiFi. The location is convenient.
I will happily stay here again on future trips to Grand Rapids.

We’ve stayed here a few times. Nice rooms. The shower is not good. The water pressure is zero. It feels like you are outside in a light drizzle. If you love a good high pressure shower, stay somewhere else. Everything else is great.

They have the Hampton Inn beat. Rooms are great and roomy, beds comfortable, plenty of computer connectioins, outlets and anything you need on a business trip. They are now on my radar when I am in a city with a Hyatt Place.

So you’re right next to the highway (as with most hotels for some reason) and i couldn’t hear a thing. No complaints here at all.
The room was quite large, the tv didn’t force me to watch that annoying ‘Welcome to our hotel” commercial — and the bathroom was large enough for me to feel like I wasn’t in a freaking hotel!
Didn’t stop in and check the gym, but I had parked by the pool, and it looked like a lot of people were enjoying it (as it was snowing outside).
Price wasn’t outrageous either, just right for what you got.

Great building, in the middle of nowhere. Nice staff, nice rooms, scored a deal on Priceline, when everything else in town was booked.

Best 3-​star hotel in Grand Rapids so far!
I stayed for one night in 2 queen beds room.
42 inch Plasma TV is very nice with all ports available in case you want to hook up with laptop through HDMI or VGA cable.
The hotel staffs were very friendly and helpful.
Complimentary breakfast is alright but dining area is very nice.
Location is a bit off. But it’s not too bad if you have a car.
Free wifi is a plus.
Small workout room with medium size pool.
Overall, I had a great stay with this new Hyatt Place.

Pros —
1. Cheap rate (about 80 $ per night)
2. Excellent contemporary décor, everything looks sparkling and new, bed is very comfy, flat screen TV in room, mini fridge
3. 24 hr restaurant serving frozen food heated up, good for a late night snack
4. Daily room service
5. Continental breakfast — free
6. Friendly front-​desk
Cons —
1. Room was tiny, not enough room to move for me, hubby and one-​year old
2. Bathroom was miniscule. No tub, just a shower space, which didnt even have a full door, just a glass partition, so that the rest of the bathroom got wet when taking a shower
3. Towels could have been better
4. Restaurant food and continental breakfast was quite insipid. Just cereal, coffee, juice, fruits, bread and some pastries. Breakfast was from 7 — 10 AM, but they had cleared everything out by 9:30. Rude, I think.
5. Location — very remote, though close to the freeway.
We stayed here for the July 4^th weekend when we were out on a Michigan beachtowns roadtrip, and it was pretty close to tourist spots like Holland, Saugatuk, Grand Haven and Muskegon.
Could have stayed at the Super 8 Motel in Grand Rapids instead. Same amenities at half the price.

Week-​end $ 89.00 rate was shockingly cheap. What a room. almost suite-​like. A dividing shoji screen partition between the bed and the living area sectional with a swiveling large flat screen TV and component hookups, for MP3 players I think, forgot to bring mine though.
Dinner is at the local chain restaurant area is 2.3 miles away with all the national chains like Olive Garden, Applebees. The breakfast was good, yogurt, cereal, sweet rolls, hey it was free! They have a small kitchen that was open 24 hours for a sandwich or lite food incase you get in late!
Will definitely return, 5 stars @ $ 89.00 — $ 135.00 Range

Great desk staff, made me feel welcome from the moment I stepped in to the hotel. Rooms were clean and comfortable with HD cable and free internet. The beer and wine bar in the lobby is a nice touch, although the selections were meager. The complimentary breakfast selections were typical continental fare, and the paid «upgrade» omelette was overcooked and took a long time getting out. The hotel is definitely out of the way on the south side of Grand Rapids, and there’s not much in the way of good food nearby. I would definitely stay here again.

$ 98/​night for a king sized bed, free wireless internet, continental breakfast and all the amenities you can think of (and it was a holiday weekend)!
The staff was so pleasant and the hotel is still somewhat secluded (tucked away just off of M-​6 Exit 5) because of a lack of interest in building in the plaza around it. Which was fine with us because it was so quiet (thank you, recession).
And it smells great, too! The front desk attendant told us it was the scent «Awake» being pumped into the system so the hotel is sure to keep that fresh, new smell for your visit!
My only complaint is that we didn’t get to experience all the hotel had to offer as we were in town for a wedding I was in… if you’re familiar with being in weddings you know you don’t have too much time to explore and relax but the Hyatt Place Grand Rapids/​Wyoming was the perfect place to rest my tired head.

Nope. You didn’t read wrong. Yes there is a Wyoming in Michigan. Confused the heck out of me. Its like having two first names. I thought I booked the wrong hotel and had to look at my hotel reciept 5 times until I googlemapped it.
Apparently this is the up & coming area of Grand Rapids. New hospitals are being built and they are trying to even connect it via transit lines! This town is on the move! :)
But where o’ where do they find such nice people? Any question we had, any request we desired was all answered by a smile and it was all so genuine. People in these parts are just NICE.
And even though its a limited service property (aka there is no room service, no restaurant) it served my needs quite well. Large living room area that looked like a starbucks café with free continental breakfast. Free Wifi. And even a shuttle to take you within a small radius surrounding the hotel. If you can relax on your L-​shaped couch in your room with your flat screen or on your Grand bed, you’re all set here. The hotel just opened about 3 weeks ago and just poised to make your stay as comfortable as possible. Even if it was snowing 6″ outside.