Central Plumbing Specialties

I have used this company fir my plumbing supplies and bathroom fixtures and always had excellent customer service.

Terrible Customer service. Went in to purchase something and left empty handed. They just kept walking past me without even asking if I was being helped. One lady stood at the counter for a few minutes and didn’t even ask, that was my cue to leave

Worse customer service ever! Purchased a white cabinet for my bathroom and in less than 5 months one door is darker than other, as well as, yellow spots inside and outside of cabinet. I called the store and no one is willing to address the issue. They indicate that the person who made the sale is the only person who can help me. How is that possible? They all work for the same store and info is in all their computers. What happens if the person quits, gets fired or dies? Anyway, I leave messages for said person and not once has she returned my call, initials JL. This is not the first time this occurs. When I first made purchase I had an issue with bathroom mirror and I had to call numerous times with no return call ever made. I had to personally go to the store and it was useless. $ 2,000 later I have yet to hear from them and I still have a discolored cabinet. When you go in to purchase they are extremely friendly, almost makes you think they’re going to take you to dinner. Once purchase is made they no longer want to deal with you. All sales are final is indicated on receipt SO does this mean if you receive a damaged product or your product becomes damaged before 1 year, you’re stuck with it? Seems unfair to me. If I owned this store I would fire everyone for the horrendous customer service! No one wants to help once order is placed, they pass on messages and no one returns calls. You’re better off going to Home Depot. At least there when they tell you it’s not my department, you can try and figure it out. If it doesn’t work then you can always return it to Home Depot. Unfortunately, I wanted to get something nice, higher end than Home Depot, and I ended up shooting myself in the foot. Disgusting company, non existent customer service, cheap products (my opinion)!