Cross County Multiplex Cinemas

Nice theater, it has a lot of shopping involve but I think they need to put a stronger restriction on customers buying rated r movie tickets for children. I went to see dead pool on Valentine’s Day and parents took in their underage children to see it. Mind you this movie involved sex, cursing, and killing. These kids are between 7 – 16 years old. NOT KIDDING!!!

… Just watch The Boy with my 14 year old brother and you would of thought we were in a high school cafeteria. A bunch of kids came in and wouldnt stfu. Laughing, commenting, «shhhh» eachother, having conversations. One of the workers came and gave them a warning which it actually worked up until the last 20 minutes of the movie with all the action. At that point they would of probably caused more chaos walking out in the most epic part of the movie. These kids were rude, disrespectful, and absolutely no class. Really wish they had really enforce a 100% interruption policy or something. Really makes me never ever want to return. Actually I probably won’t. Really ruin the movie experience for both of us.

Terrible movie theater. I recommend going into Manhattan where there are better theaters. The candy is overpriced. The seats are narrow and worn down. The screen is tiny. My mom says it smells like a gym locker.

Terrible customer service & Managers do not return phone calls when there is a problem I was suppose to get a phone call back by «District House Manager» for a problem that happened to me and my family in this movie theatre (still waiting for a phone call.
The movie theatre Is extremely dirty they do not clean the movie theaters between movies by what I have noticed my daughter sat in cheese sauce spilled all over seat and floor. I’m sorry I live in the area but there are way to many movie theaters to choose from to be wasting my hard earned money here. I personally will not return with my family.
Thank you.

I went here yesterday with a friend and I must say that I was disappointed once I walked in. One of the worst theaters I’ve been to. The only reason I gave two stars is because of the sensibly priced nachos.(Even though AMC’s are better). Seats are cramped and you’re forced to listen to random music while staring at a blank screen if you arrive early.

It’s a convenient movie theatre but it gets overrun by kids at times, especially in the summer time. However, they tend to have seats when some other theatres don’t for popular movies like Jurassic Park so I would recommend it.

This place is the worst seats are horrible concession stands are way to long no matter when I go it’s only 2 open the sound system sounds horrible was waiting on line for popcorn for an hour switch to a later movie and still missed it then asked for my money back the lady caught an attitude and asked me to fill out a form this is by far the worst theater I’ve been to I’m never going back

Seriously if I can have it no stars I’ll love too, this was one of the worst theaters I’ve been to, took my son for his bday as a first time experience for him to see the movie HOME to get awful customer service and horrible environment to be in, the entire theatre we entered was not cleaned there was popcorn nachos drinks all over the ground also has a foul Oder smell, I wanted to complain to the manager about it but one of the employee said he wasn’t available, I personal recommend the Almao DraftHouse great customer service and you get what you pay for clean environment and affordable food and drinks and also not too far from the theatre. Hope this help if you looking for a decent theatre

When I was younger I came here all the time. I had a lot of great moments here. I saw stars wars here in the 90s. When they revamped it. In middle school I saw all of the lord of the rings. So this theater has a place in my heart. That said it is really old. The owners should really put some money into renovating it. Now there are way better theaters in the area. How about ridge hill or the Alamo on central ave. or if you have time how about new roc. Which has IMAX. All of them are way better. I saw american sniper here because it was near bville and I could get there in time. The crowd is a little bit rude. But that is part of the experience of being at this multiplex. Though seriously fix the place. I mean this place is so last century.

So close to home, but a little rank. Definitely needs an update, but the matinée prices are good and it’s in the perfect area. Tend to use the machines as the staff always look unhappy.

Came for a showing today at 10:00 am to see Big Hero. Sitting in the auditorium for 25 minutes before they tell us that their having «an issue» setting it up. The manager didn’t have the audacity to address this matter with the 14 people sitting and waiting. 8 children 6 adults when the usher came to tell us, we insisted to see the manager, her NAME IS MRS. HAMILTON who was suppose to address this matter with us before anything. She finally entered and stated we can wait for the 11:00 am show or receive a refund, not once did she apologize for the long wait and having us sit in the dark for first 10 minutes. The manager
MRS. HAMILTON was very unprofessional and unsympathetic to the matter and should be sent to managerial classes. She not once had and remorse on the children who were disappointed. I there for got my refund and went to Ridgehill along with the other parents as well. THIS PLACE NEEDS A MANAGER WHO CARES FOR PEOPLES TIME AND MONEY.

Not a fan of the type of people that come here. But it’s a movie theatre with a decent screen. So here I am.

The screen and the sound system are both top notch. However the facilities are showing their age in a bad way. Many of the seats are stained and the cushioning has been compressed so thin after years of use that you can feel the frame of the chair through it. I ended up coming here only because they had the only showing time that worked for me. There are far better movie theater options in Yonkers and Westchester so only go here if you must.

This is quite possibly the worst movie theater in existence.
I exaggerate not.
I’ve lived in the area for more than 15 years and used to come here every weekend as a kid. Back in the day, this place was not half bad. Just a standard movie theater, but at least it was clean & well-​managed. But in the last 2 years, it’s gone completely downhill. I’ve been here twice in those two years and both times the movie started over 20 minutes late. We just end up sitting in a full theater staring at a blank screen. Both times, we had to get up & go ask an employee what’s going on, then a «manager» tells us she doesn’t know what’s wrong because «it’s her first week on the job» (in that case, they must be replacing managers every few months, with each one as clueless as the next!).
In one instance, after half an hour of waiting and a whole lot of begging, our movie starts and runs smoothly for 20 minutes… then STOPS and RESTARTS FROM THE BEGINNING. Excuse my slang but «Where They Do That At???»
To top it all off, the staff here is really really rude. They don’t greet you, have a constant scowl on their faces and would rather chat with co-​workers than do their jobs.
God bless whoever put a movie theater at Ridge Hill. Now I never have to fuss with ratchet Cross County Cinemas again.

This is the theater I always go to and I must say it needs some serious renovations. It looks very old from the inside and the ladies bathroom is a horror movie in itself. Other than that, I do enjoy that it’s never crowded and doesn’t get packed, although I must say some unsupervised children can make you crazy. But other than that, my main issue with this cinema is that it is very old and can seriously use some renovations.

I like this theater and location, howeverrrrrr… It needs some serious updating. Those seats *ugh*…are a little tight. Im a plus-​sized girl with a booty so those arm rest are not working for me… and I usually have to end up putting my feet up on the seat in front of me, so I’m usually only comfy on days when the theater isn’t crowded, like on a Thursday night. Bigger screens, roomier stadium seating, more bathrooms please!
I’ve only found one women’s bathroom here… and it took my 2^nd visit to realize where it was.
It’s not as dirty or ratchet infested as theaters in the Bronx, so… its not THAT bad.

I’ve lived in Yonkers for 18 years now and this theatre was a choice mostly because there were no other choices. You come here only if your dvd player is broken or Netflix suspended your movie account and not even Amazon Instant Video will work! In other words, what’s wrong with you? If you want to be only somewhat comfortable and actually listen to what’s playing on the screen you won’t go here. If you enjoy running into the lower end of society and getting major attitude and lazy service from the concessions stand, then Eureka! you have found Cinema Heaven! Half price is the only thing that would make this work, or a serious overhaul.

The only thing good about this theatre is the location-it’s conveniently close to the cross county shopping center. The recession customer service is extremely slow. The seats are spacious– if you’re a little kid! They’re so narrow (I’m of average weight/​height) and there’s no option of lifting up the arm rest. And the people in charge of showing movie is incompetent! How we’re watching the coming attraction and the sound is of another commercial!!! This place needs new management-​ASAP!!!

Old ass theater and it looks it.
They need to renovate ASAP. This place is seriously out dated. Uncomfy seats, sticky floors, small screens and bad food? Yep.
Oh yea, bring your own snacks. You will get raped at the snack stand. Literally.

Goodness, gracious. Parents, please get a babysitter for the small ones. Horror movies are not appropriate content for your children. They WILL cry and cream and disturb everyone else who actually PAID for the movie.
If you are attending a brand new movie, the weekend it is premiering, please do not arrive LATE, with over 6 people in your party, looking for seats with your cellphone flashlight.
This is one of the ghetto-​est theatres I have had the displeasure of visiting. I am too old to come here. Definitely, a place for teens and tweens and parents, looking to occupy their children’s time.