Placed my order for 1 hot dog and 1 order of French fries. I watched the cook try to put on latex gloves but he dropped one on the floor. He then picked it up off the floor and began to prepare my meal. I demanded a refund, the manager came out and gladly obliged. I won’t ever return.
William V.
Rating des Ortes: 1 Bronxville, NY
Pulled into drive-through and ordered a clam po-boy sandwich. Paid and was told to park in front; girl advised that she would bring it out me. After a lengthy wait, she finally came out with bag. Returned home, only to find out that they gave me a chicken sandwich WITHOUTANYTOPPINGS!
T J.
Rating des Ortes: 1 Chicago, IL
After traveling all day finally came upon an open restaurant. Excited to get New York hot dog and show my coworkers what a «real» hot dog should be like. Only to be told we close in 5 minutes and I’m not cooking anything. Went on to tell us what was available and nothing else. Manager was rude and unprofessional, especially as he took pride in serving sub par food. No thank you, no I’m sorry for being a jerk, nothing offered for help him clean his kitchen. Service sucked, food sucked and team sucked because they followed the lead of an idiot.
Tom M.
Rating des Ortes: 1 Dobbs Ferry, NY
This place sucks! Don’t let the crowds fool you. The only reason there are always long lines is because the service is so insanely slow! It takes forever to get your order and the wait is not worth it at all! The prices are outrageous so in the end the whole experience is awful! Avoid at all costs.
Bryan R.
Rating des Ortes: 1 Bronx, NY
On a record breaking cold night we received a bright smile and warm welcome by «Lesley.» That was the only pleasant mentionable. We were literally the only patrons in the establishment. You’d think we would get the best customer service imaginable. Imagine that! As we approached the counter we dared not to interrupt the profanity laced conversation taking place between the two young ladies on shift. After about 2 minutes, I had no choice but to interrupt as they kept cursing in front of my wife and 4 year old. They continued to rant over whatever it was that irked them. Understandably so, she took my order wrong. This required an override. It took them 5 minutes to find the manager to get his card. He gave up his card as he took inventory in the cooking area without a cap or hairnet. We asked for a «crispy» chicken club and got an over microwaved, grilled plastic chicken club instead. The fries were raw and burnt at the same time. The franks were an anorexic version of what they used to be. And the piece of chocolate cake looked as if it were already bitten. I didn’t expect this place to be like the old Central Ave Nathan’s, but I didn’t expect it to be a Madame Tussaud’s Wax Museum version of it either. There’s nothing real about this Nathan’s.
Manny R.
Rating des Ortes: 1 Yonkers, NY
Horrible service, drive thru with nobody on the line, in front or behind me I had to wait 15 minutes. This is a constant problem. They make you pull up in front of the store and sit there while they bring your food 15 minutes later. Nathans has good hot dogs, to bad the service is horrible.
Stan C.
Rating des Ortes: 3 Monroe, NY
Yup, I get it. It’s massively smaller than the mammoth venue that was there prior but down sizing does not always spell better results. My order was wrong and the drink, yes the drink, was incorrect. The larger Nathans turned into a pigsty. This new and improved one may head down this course if it doesn’t fix the little things immediately because one little thing plus another little thing turn into big things… big problems and they may not be able to fixed at that point.
William W.
Rating des Ortes: 2 Yonkers, NY
Food is halfway decent, not as good as old arcade place. 2 hot dogs, fries and bottle of water almost $ 12. Too pricey for me esp with the $ 2+ water that costs $.25 in Costco
Barry B.
Rating des Ortes: 5 Stamford, CT
I am NOT going to rate this business as to what it isn’t, meaning the old building down the road. This is a strip mall location that is nicely appointed, clean and well kept. The staff was very attentive and very helpful. I had a hotdog with a $ 1.99 coupon they send you if you join their email group and I gave it to the cashier after the order was rung up and they had to void the whole thing and do it over again — and couldn’t have been nicer about it. With the coupon two dogs, fries and a drink was $ 10, would have been $ 13 which I consider on the high end for hot dogs. HOWEVER they were after all Nathans off the grill hotdogs, with the trademark condiment bar and the amazing fries. Pour your own soda and the condiment bar plusses. I drove 30 minutes to get to this as real Nathan’s are real scarce around me right now. The food was delivered prompt and hot to my table, very nice. Very delicious. Nice clean, large restroom. So how can I give 5 stars to a hotdog joint? Because they did everything as good as it gets. And I will make the drive back down again. Sure I can find a Nathan’s hot dog in a gas station or buy a pack in the supermarket — I can even buy the fries frozen in the supermarket. But it’s not the same thing.
Michele R.
Rating des Ortes: 4 Bronx, NY
Love Nathan fries — by far perfect for my liking. Their new 6pc original buffalo wings are so worth getting with a nice cold beverage … yummy! I did not give 5 stars only bc no game room like the old Nathan’s that I used to love coming to with the family.
Linda W.
Rating des Ortes: 4 Chicago, IL
You cannot go home again! I grew up at the old Nathans on Central Avenue. I loved the game room, the ice cream, the hot dogs, french fries and the ambiance. I gave it 4 stars for nostalgia but the food was not the old Nathans. The French fries were undercooked and soggy, the bun fell apart and the hot dog was tasteless. But the memories were great.
Axis V.
Rating des Ortes: 4 Yonkers, NY
Compete shadow of it’s former past, this Nathan’s will never be the same as the old historical gem that should’ve never been torn down in late 2012. I miss that old arcade… :-( Alas, I give 4 out of 5 stars for this newer Nathan’s(on behalf of the old one). The chicken tenders here are a step up from McDonald’s, Wendy’s, BK, and the like, due to the larger size per piece, and the breading(though Axis wishes they were slightly cheaper). Their marvelous thick, crinkle-cut fries are another distinction from other fast food chains. And, if you decide to eat-in, they actually take the food to you, wherever you’re sitting(yet another step up from other fast food chains. Too bad the 99¢ funnel cakes didn’t survive the relocation. And a couple of things this newer restaurant has that the original lacked are the soda fountain being outside the counters(allowing for free refills), and bigger, cleaner restrooms. Overall, it’s a great enough place to dine in, though I cannot speak for any of the others who seem to have negative experiences with the drive thru(P.S. Just park outside & dine-in). And considering the rarity of Nathan’s restaurants, compared to other fast food chains in Westchester County, ANY comeback is better than none at all. –Axis
Evan H.
Rating des Ortes: 4 Bronx, NY
I enjoy the new Nathan’s. Use to go to the old Nathan’s when I was young about 25 years ago. Miss the game room they had in the back. But hotdogs are still as good as I remember
Tootsie G.
Rating des Ortes: 1 Yonkers, NY
3 strikes you’re out, Nathan’s! I feel kinda silly spending my precious time writing a review about Nathan’s. I mean, how much should I expect from a hot dog joint? HOWEVER, I owe it to my fellow Yonkers peeps to warn you about how disorganized, inefficient, and chaotic this place is! First, this cannot be classified as fast food. Call this, I’m about to be eligible for my retirement food. Second, beware the drive thru. The three times we’ve tried it have been increasingly bad. This third and final time, after waiting 15 minutes we finally got to the window. The young lady opens the window and asks what we ordered. Never a good sign. Window closes. Reopens with, «you ordered the cheesesteak and a lemonade?» No. I just told you what I ordered. Again. Then, a second young lady comes to the window and rattled off somebody else’s order. Wrong again. So, we start from the beginning. Wait several more minutes for our food. I’m sure the many cars behind us were blessing my heart. Our bag appears. A peek inside and all seems ok. We drive to a space to make sure. Wrong! Completely botched the order. Again. Still. Whichever. Both. Husband goes in with the bag. Person behind the counter checks it against the receipt and says, «nope, it’s right.» My husband returns to the car in a daze. I check the bag. Dammit, no, when a customer says its wrong, the. It’s wrong and you need to make it right. Poor dear husband returns inside as I have a *pleasant* conversation with the manager. Finally he returned victorious, with a coupon for one free hot dog. Really?! I will drive to Coney Island for a Nathan’s dog before I drive up the block again.
Kathy E.
Rating des Ortes: 1 Yonkers, NY
So I am waiting and waiting, they keep telling me we’ll be right with you. But do they take my order??? NO!!! They start with this old geezer behind me. I am shocked. No more Nathan’s for moi. I can’t even give a minus star. Have to give one to write this, but they don’t deserve it
Seth B.
Rating des Ortes: 3 San Dimas, CA
A Nathan’s hot dog is second to none. Their fries are near the top of the fast food pyramid. What’s holding them back are their buns. The buns served here are always a few days old and on the verge of going stale. If I was making a hot dog at home, this would be acceptable, but not when hot dogs cost $ 4 a pop. Fix your buns and get 5 stars. Otherwise, you’re stuck in mediocrity.
Blue R.
Rating des Ortes: 4 White Plains, NY
As you know Nathans serves the best tasting hotdogs on the planet I love this Nathans simply for the awesome chilli dogs, the great fries with cheese and convenience and there drive through! Never will be 5 stars because it is soooo unhealthy but 1x a every month or two it hits the spot!
Chris C.
Rating des Ortes: 5 Yonkers, NY
UPDATENOV. 30: Just opened up again right next to the new CVS. No more game room, but there are now waiters that serve you… wait, what? It’s a friggin fast food joint and there are WAITERS! Everything tasted so fresh and delicious!
Willis W.
Rating des Ortes: 3 Rhinebeck, NY
Let me break it down for you… this place is OLDSCHOOL, ya dig? This place had the biggest arcade in the area back in the 80s and 90s. My dad worked up the street in Scarsdale and I used to kill a lot of hours and quarters on the weekends. I still come here when I’m leaving the city and I want a quick hot dog fix on the way home. I usually just hit the drive thru and I will admit that it’s a little bit of a wait, it’s still Nathan’s and that’s real easy to eat when you’re driving north on the Sprain. My only problem with not only them but several Nathan’s is that they always have knishes on the menus but are«always out of them». What gives man?
Jeff S.
Rating des Ortes: 2 Bucks County, PA
Yo yo yo, hot dogs in the hood! It’s always interesting to eat lunch in Yonkers. This place is straight out of 1979. Classic. You basically have an old school fast food joint with original décor(incl. a video game room!), free condiment stations, and a persistent, greazy smell that I think is still lingering in my shell shocked jacket. The food was not the Nathan’s I remember. Old, oil laden fries, extremely salty hot dogs, and(on the verge of being) stale hot dog buns. For a lack of a better phrase, it was f**king disgusting. As for the clientele, you seem to get quite a mixed bag here; the elderly, gangsta wannabes, rowdy high school kids, immigrant families, and bums, all chocking down dog after dog. Actually, not everyone was eating hot dogs. There was one filthy character to the side eating a 7 inch high plate of sauerkraut, pickles and mustard(no hot dogs to be seen). It was quite a sight. Two stars. One for horrendous food, one for a good dose of nostalgia. This Nathan’s is good for a laugh, but I’d wholeheartedly recommend eating elsewhere. Anything else is better.