This Old Navy was so busy and bonkers with people. I am going to assume since it was Saturday night, everyone was trying to get their shop on and this is what caused it. But geesh lol sure had a lot of people in there. Well there was always a great sale on dresses going on so that I’m sure added to it. I went in just to return a dress that was too small. My fault for not trying it on in the store. Anyway I went straight to the line and didn’t even browse. I felt overwhelmed by all of the people. plus we had a 30 minutes wait at Olive Garden. I stood on the just the line for about twenty minutes. It felt like an eternity. But I will say that the staff at the registers were really hustling to make their way through the line. The cashiers were prompt and there was not chit chatting behind the line. You can tell the staff was focused, which I was thankful for. I would go back because lets face it I’m at Cross County alot. But I may just try to go to this Old Navy on like a random Tuesday rather than a Saturday.
Cedes w.
Rating des Ortes: 1 JAMAICA, NY
Lines are ridiculously long and the store is in disarray. There are piles of clothes all over. We asked where the hats, gloves and scarfs were and were directed all over the front of the store. Avoid this place unless you like long lines and a search and rescue mission for clothes.
Joshua M.
Rating des Ortes: 2 Bronx, NY
I like old navy for their basic T-Shirts, hoodies, just the little stuff. I was here Christmas week at about 6:30 pm and my mistake. That store was tore up from the floor up! I mean dag, I know their sales are crazy good but my goodness, you’d think they were giving stuff out for free… lol… It’s all good though… I couldn’t find anything!!! But I like Old Navy, defiantly a place to visit if you are in the mall :)
Marc Jansen B.
Rating des Ortes: 3 Bronx, NY
I went here to buy socks. They were good socks. The service and appearance for just walking in here to buy socks … Weren’t in accordance with the mundane awesomeness of my purchased socks. Now that irked me a bit — why couldn’t this department store that services average Americans rack it’s socks in size, pick up it’s clothes from the floor, and keep children from running amok like savage ewoks on cocaine? Mediocre customer service and employees, that’s why. I mean, even the cashier didn’t give a smirk when I was buying my sublime socks — rather disappointing in my mind for customer service. So as I was typing … the socks we’re good, but my dissatisfaction by the lack of love by the staff seeped into my cotton foot covers. If there was a better amount of care from the workers, in which there could be by hiring new folks, there is a possibility that the store could improve. That also means my socks would rock and not be just good, but exceptional. The clothes do their job to clothe. Not to shine, though =) There are fitting rooms. The lines there and on the checkout front are quite speedy, but with apathy from those behind the counter.