US Post Office

There are times I do have to come here, but I rue it. I RUE it I tell ya!
First, this location is the most local to me and probably the only Post Office within miles (that I know of). It’s small with about half the public area given to PO boxes. 9 times out of 10 coming inside here, there is a line — a very slow moving line. There are three counter spaces available, but usually only 1 – 2 very slow moving Postal workers at these counters. In all the years I’ve come here, the slow aspect of the way they clear out customers has become a tradition. I know it happens in other Post Offices as well, so this place is really no different. (I’ve always said if a private corporation bought out the US Post Office, things would run a lot more efficiently.).
Besides the obvious slowness, some of the time the workers aren’t overly friendly either — a given as well, since they’re not required to be. There has been times that someone behind the counter will be courteous or even crack a smile, but it’s a rarity when that happens. A few years ago, they had some sort of supervisor out in the front with the customers and boy did those workers’ behaviors change for that brief period of time — they became faster and nicer… but once that supervisor stopped being there, it was back to the mundane gingerly approach. And to be fair, it’s not all of them because there are some that are actually friendly and helpful as well.
I mentioned the place was small with usually a line, but past that, the supplies available for customers to use is usually decently maintained and stocked. If you can nuzzle your way in to get a form or something, you can usually find what you’re looking for. I always have things prepared before I come here, so I would probably advise getting a few extra for yourselves if you end up having to come here more frequently.
The mail carriers branched out of this location are ok. My usual mail carriers to my house have always been very good — it’s the ones who cover them on days off that are the problem. Thankfully, it doesn’t happen too often. I’ve had three mail carriers over the years consistently deliver to my house and all three have always been great.
The parking lot is busy and on a busy day, you won’t be finding a spot so easy. A lot of people double park on the fire lane even if they’re inside waiting on the horrendous line. On a typical Saturday morning the lot can be a madhouse and it’s a pain to try and find a spot. If you have to come on a Saturday, I would advise you to come a few minutes before open. This place does keep the lot open for 24 hour Post Office box access and mailboxes.

I do not live in the area but am reviewing on behalf of the experience of my relatives. One relative mailed a check to another relative to help out with groceries. It took 10 days, yes 10 days for 10 704 to deliver to 10 710 (both of these zip codes are in Yonkers). This is not the first time this has happened. Mail has been missing such as catalogs and subscription magazines. When you call the post office to complain they state they will look into it. You either never hear back or your catalog or magazine you have been waiting for magically appear (a month later than expected).
I think this office should be investigated. I know it is a busy location but mail in general has gone down over the years. Being busy is also no excuse for 10 days for mail from 10 704 to 10 710. My relative could have walked there and back in the same day.
Maybe there are not enough employees at this location. Maybe there is just not enough supervision of employees.
These days, many people use email and text to contact their friends and send e-​cards. Bill pay is a big thing as well but with the holidays coming people will still want to send a package out to their relatives. My advice, either mail your holiday packages priority with delivery confirmation from this post office OR go to a nearby post office, perhaps another Yonkers post office or possibly Mt. Vernon or Woodlawn in the Bronx.
The good people of Yonkers who have problems with this Post Office need to speak up. Maybe things will change.
All the best!

1 star is way too many for this bankrupt cancer of the United States. If you need to ship anything valuable, DO NOT use the Usps, use fed-​ex of Ups instead! You have been warned.

I went out of town but before I did, I filled out that yellow card asking them to stop my mail and to have to redelivered when I returned. Easy as pie, no? Well, my mail never was delivered even after I returned. On day 3 of my return, I went into the post office to find out what the deal was and they said…
«We don’t deliver because you might have too much for our carrier to carry.»
«Fine. So why do you guys offer that on your yellow card?»
«Oh…Someone forgot to scratch that off…»
«Fine. Then why didn’t you bother delivering my mail… any mail… after my return date? Why did you continue to hold it after the date?»
«We didn’t know when you were going to return…»
«What? It’s on the yellow card!»
She then proceeds to hand me 5 little envelopes. WAAAAYY too much for my carrier to carry.
Here’s the deal from what I’ve witnessed in NYC post offices.
1. VERY bad management
2. Over paid with no fear of being fired
3. Slower than molasses in January… always.
Not to mention my own carrier seemingly won’t take my out going mail. Just shoves it right back into my mail box with new mail. Even if I wrote on the envelope, PERSON DOES NOT LIVE HERE. Doesn’t matter. Bills need to go out? Doesn’t matter. It must be a foreign concept to actually do your job. I can’t wait for everything to go paperless so I won’t have to deal with the post office. Better yet… give em big time competition! I know my UPS guys delivered during last winters snow storm. Post office did not. Pretty much sums it up.