Caduceus 4 Kids

We recently made another appointment at this location. I was definitely impressed with the improvement in the service that we received. We were greater in a timely and professional manner, and the doctor was amazing! So happy to see the positive changes! Fingers crossed that the doctor that we saw this time will still be there the next time!

My grandkids have been going here since they were little, they love this place. The staff is kind, caring and helpful. I recommend this office for anyone with children. Great play areas, which help to make the visit a happy experience. They really go out of their way to help.

Very happy Dr. Arnaldo is back from leave! ! We were also seen a week before by Dr. Ayad as my daughter got sick and she was very helpful and caring. Making appointments is still a hassle though.

Excellent! Fantastic environment– doesn’t even feel like a doctor’s office– play area– koi pond– nice area to watch TV. lots of space– check in staff have always been nice– a couple of times I had to «walk in» without an appointment and they have been fantastic! LOVE Dr. Wang– He listens– and he explains… I feel he listens to the parents opinion/​concerns which with a lot of doctors now I find is rare. Nurses all very nice also. I feel like they take care of us…

Very hard to make appointments! They don’t answer the phone!

Waited over an hour after checking in and we had an appointment. The place is nice but doesn’t matter when service is ridiculously slow. No point making an appointment when you wait just as long as walking in. Plus we came during off peak hours. There are 2 – 3 nurses or assistants walking around but seems like they only have 1 doctor.

This place seriously takes forever! Any kind of appointment– well check or sick child, takes forever. And there’s always tons of woman standing at the front doing nothing. And I hate that there’s always new doctors, every time I start liking a doctor they seem to leave. So after I have spent hours here today Ive decided I will be looking for a new office.

Caduceus probably got my review flagged, so whatever I enter, it’s always going as not recommended… but that’s okay.
How this business has 4 stars, I do not know. I’m not able to give 0 stars, otherwise that’s what I’d give. I’ve been going here for the past two years for my son’s well child visit. Every time, it’s a hassle — all with different doctors as the doctors don’t stay with the practice for more than a year for whatever reason.
There’s just one doctor who’s been here for long — probably this is her practice.
Atleast 30 minute wait time for a 5 minute wellness check and I see a minimum $ 900 bill to my insurance.
I get no feedback about the wellness of my child — they just want the money. Since all the appointments I have had are all with different doctors, there is no one doctor who knows the health of my child. Very very disappointed to say the least.
For this year’s wellness check, I finally got hold of the appointment staff to get an appointment and I hear one day before the appointment that it was canceled and they asked me to re-​scheudule. The call came in from an unknown number and I did not listen to the message until that morning. I had pulled my child out of school and left work early all for nothing. Then I called to reschedule. They have one doctor only and cannot give appointments until next month. They give out appointments with nurse practitioners. And still bill the ridiculous $ 1000 to my insurance company. I called again today and after a 15 minute hold, they transferred me to the voice mail of Dr Ponzio, who does not even work there anymore for the past year. Very unprofessional, and pretentious staff.

It is very true, that there are no MD’s (doctors) working in pediatrics. Dr Arnaldo was out on maternity leave the last time i called to make an appointment. I repeat no MD’s.
When i requested an appointment for my son with an MD, there was no one available, only a DO who works at Caduceus for Women. I repeat, there are no Pediatric MD’s.
I did not want to deal with the PA’s, as i’ve already had experience with two male PA’s who work out of the main YL office. Long story short, they’re pretentious and cocky and think they are DR’s, when they are not. Some people mistakenly call them DR, and it gets to their heads.
I’m going to be switching over to an actual pediatrician where it won’t take a month to get an appointment with a PA.

The facility is nice, but we have had to change providers 3 – 4 times so far, and our daughter is only 7 months old!
It seems like every time we make an appointment for her follow ups the provider we saw last is not working there anymore… I say provider because we are only being seen by PA’s or NP’s, not doctors… no thanks, we are not interested in going to a large corporate clinic. We will look elsewhere, somewhere that is smaller and where there is only one doctor

Dr Arnoldo is a amazing! The staff is horrible so much miscommunication. It’s aweful. I’ve been hung up on and everything.

Had appointment at 5:15. Took over an hour for the doctor to see my daughter. Why have an appointment if you are going to sit in a waiting room for an hour.

We love this medical group. My daughter has been with Dr. Ayad for 13 years. Dr. Ayad is very thorough and has a fantastic caring bedside manner. The staff is friendly. The facility offers games, hot cocoa and cold or hot beverages while we wait. On site specialists and x-​ray a few doors down.

Omg, I love this place. I was reffered by Andria who works there and who I know personally for my 3 year old and I’m so glad that I switched. They have a huge play area/​jungle gym. And the staff are excellent!!!

We are regular patients but I recently took my 4 year old in for a nasty bout of the flu. The new pediatrician (who I wish I got her name but I was so busy with a sick kid) was amazing. She spoke directly to my son, getting him engaged in the visit. She explained to him what he needed to eat to feel better and what he should avoid. It was wonderful later to just remind him ‘remember what the Dr explained to you?’ A special mention goes for the short wait time on a walk in appointment.

I have been taking my child here since he was born. Love the staff — friendly and professional. Clean facilities. They spoil us w great customer service. They even have refreshments ready for us.

I was able to make a same day appointment for a school physical for my son. I checked in and everyone was very helpful. I was taken back by the nurse very quickly and she was very attentive to my son. Shortly after the New Pediatrician, Dr. Christine Arnaldo came in and she was ABOSUTLEY AMAZING ! I use to have one of the top Orange County Pediatrician’s and she is right there with him. She examined my son from head to toe and that’s what I like in a doctor who is extremely thorough. She was very personable with both of my kids and they where very easy with her. Over all the experience was Fantastic and I would highly recommend Dr. Christine Arnaldo !!! Thank you for a Great visit!!!

The doctors here are friendly and caring. Dr. Gonzalez is the best, he’s thorough and always spends plenty of time explaining things to you. The office is also beautiful and tech friendly with a koi pond and play area. People always greet you as you walk in the door and offer you refreshments. What I don’t like are the nurses that do the measurements, temperature, etc before the doctor comes in. They were unable to get accurate measurements and I felt they were very rushed and careless at almost every visit. They also forgot to stamp one of the vaccinations on my child’s card and there was some confusion at the next visit. I saw recently that Dr. Gonzalez is not with this office anymore so I might change pediatricians.

This place was seriously great! The absolute only complaint I had was the how long we had to wait to see the dr. I have a 10 month old and a 3 year old. It was great having some place to sit the baby down to play while I filled out paperwork. It was great having something to get the three year old amped up and happy before getting several shots (my poor baby). It was great to see a staff that was so willing to help me out and make me comfortable. In addition to that, I am not going to lie, it was so cool here, that even I, an adult, got excited seeing all the nifty stuff! Koi fish, a tv room, play area, bright colors, a little tunnel with stars and planets painted inside… freaking neat! We loved it! Hopefully next time we won’t have the very last appointment slot and end up waiting quite as long! But even if we do, plenty of stuff to keep us ALL occupied!

Awesome place! Surprised there’s no reviews yet. What doctors office offers free massages, popcorn, a play ground area and a beautiful koi pond. On top of all that a wonderful friendly staff Dr. Maureen was awesome very patient with both my boys. So glad a friend recommended this place!!!