Total Stone Care Sealing Polishing Restoration

These guys are very professional and knowledgable cleaning my kitchen granite counter. They took their time cleaning the counter, buffing the granite followed by the seal. I was impressed by their willing to do a great job. Very friendly and were open to give me ideas to maintain the counter myself. This includes how to seal the counter in the future. At the end, I would recommend these guys for your future granite or tile cleaning. Very trustworthy people. And their price was very fair. Happy customer.

Total Stone delivered as promised my wife and I very happy with the results. They made my plain looking travertine look like marbel. They were honest and didn’t promise anything they couldn’t deliver. Will do business with them again. Thanks Total Stone.

Horrible service Alan ruined my baseboards charged me 300 dollors and never came back to clean in areas where it was left dirty. I asked politely and left messages and has not yet called. Not professional at All do not hire them.

My wife and I just completed a remodel. We had an issue with the designer getting our marble top refinished that was damaged. I informed the designer that I would get someone else to refinish the top. We located and called Alan from Total stone. What a blessing… his customer service skills are amazing. The job he completed left us speechless… amazing. If you are in the market for Stone or concrete refinishing… STOP and call Alan.

I hired Alan De Jesus with Total Stone Care to refinish my Saltillo tile. I hand sanded a tile prior to getting a bid to show him my expectations. I was told there was no reason he couldn’t make all the tiles look like the one I had sanded. Originally I asked Alan to grind the tiles to remove all the old stains and glazes. He said chemical stripping would work better and be less messy. I trusted Alan’s judgement and told him I would like him to do the job. Alan told me the job would take 4 hours and that we should plan on being out of the house due to the chemicals they would be using. We made plans to be gone during that time period. After about 8 hours, they still weren’t done. At that point, half of the floor had been stripped and re-​sealed and he asked us to pay half of the total amount owed. I paid him a little under half. The portion that he considered finished still had streaks and stains on the tile and they had already been re-​sealed. I told Alan I was disappointed and I would like the tiles to be re-​stripped to remove the rest of the streaks and stains so they would look like the tile I had sanded. He made an appointment to come back 5 approx. days later finish the job. I texted and emailed Alan over and over to find out what time he would arrive and he never replied to any of my texts and he never answered my phone calls. And he never came back. I am left with half of the job completely unfinished and the other half sealed with streaks and stains still on it. My final text to him said I felt it was my responsibility to let people on know he didn’t finish my job and I told him that I noticed he had a Unilocal page. I still didn’t hear back from him.