A T & T Wireless

I can’t give anything lower than 1 star so that’s the only reason I have to even give a 1. They are HORRIBLE! Not only does the staff not know how to do the simplest stuff they have an ATTITUDE to follow! I would never step foot in here if I didn’t have so many issues with their service. Do yourself a favor and go anywhere else. The manager doesn’t do anything even though the staff, Infront of him, continues to be rude. It’s insane that this place is even running.

Shocking that this horrible place closed up shop…

Not sure how these folks stay in business. Bad service, bad business. Rather hang out at the DMV.

Att & t is 1 of the worst rip-​offs for cell phones. They get you roped into an expensive contact. Your not paying for the phones it SEEMS like a good deal. Problem is you end up paying for the phone many times over. My experience was getting an iPhone & iPad with a contract. There is a 14 day window where you can return the equipment & not get roped into the contract. Well, they took back the equipment. I asked if all was done & there would be no more problems. They DIDN’T cancel the account & I started getting bills for an account that doesn’t exist. It took an act of god & a lot of arguing with an Att agent to finally get out of it. Bottom line, they’re liars! It’s all about the sale. They could give a damn about being fair or giving good customer service. I fully agree with the other folks that posted their service STINKS!
I bought a phone with Straight Talk. Unlimited phone & date for less than $ 45 a month with no contract. Great deal!

The service stinks here! Was told someone would be with me soon, as the sales lady walked to the back of the store. I waited close to 20 minutes, and she walked back onto the sales floor and started assisting a guy who had just walked in. I politely interrupted her and reminded her I had been waiting, and she again said someone would be with me soon. There was no appointment for this guy, he literally just walked in and asked for assistance. The next sales person did help me, but I should not have had to wait this long, nor received that treatment. Will not be back to that store! It’s a shame.

Ugh. where to start. Went in on St. Patty’s day to get a new IPhone was helped by the rudest sales rep. EVER! She mentioned more then once that she was in a rush cause she was supposed to be off already. She made it very clear she didn’t have the time to answer my questions. We left the store already feeling buyer remorse. Then I happened to stop by a Best Buy in my area and found out that the A T & T Wireless rep. flat out lied to us on many basis. I decided to return my Iphone at the A T & T Wireless store and ran into a pile of problems. At first the manager didn’t want to admit that his sales rep. messed up and didn’t want to give me a full refund. After arguing back and forth we finally got all our money back and went to Best Buy and got my phone through the rep. there. BUYER BEWARE!