SecurCare Self Storage

I have no idea why a bad review could be written about this place at least in the time I have been here. I’ve never rented a storage unit in my life and thus far it has been the most pleasant place and experience. Extremely well kept, extremely helpful manager Clarissa, and great rates. At this location specifically, the name SecurCare lives up to its name. I feel completely safe here and believe the manager truly does care about doing business with me. Clarissa has, on a continual basis, gone out of her way for me and been extremely helpful. I had a flawless transition from moving from my original smaller unit to a larger one.
If anyone had a bad experience here, they must not have been dealing with Clarissa. I will recommend this place to anyone as long as she is the Manager here.

I’m sorry Diana S. to DISAGREE with you about the worse company ever, but I moved out of the worse company ever located on 7^th St. not to mention any names here! I was pleasantly surprised by the friendly staff members at SecurCare, their compatible pricing (which was lower than the worse one ever, located on 7^th St.) and their willingness to accommodate me. Having been referred to SecurCare by a friend who has rented from them for several problem free years the transition was very smooth. I took advantage of their incentive program which gave me my first 3 months at half price, and gave my friend one month at half price for recommending me. I would and have recommended this company to other people. Keep up the good work SecureCare

Worse company ever. The new manager is rude. This storage facility and their company do not have their act together

Surprisingly, I posted a similar review on their website and it hasn’t been publicly posted. Funny how they dont have any reviews… I have a feeling it just means there arent any good reviews to post. And after my experience, I can see why!
I just wanted to warn people to know what kind of company you’ll be renting from. Regular rent hikes of $ 5 – 7, some awful staff members that don’t care about your experience with them plus the inability to get in when is convenient for you, if you have a problem with the front gate or your door, you’ll have to come in during business hours. Which, when you work, is a problem.
Regrettably, I rented a storage space here, that I can no longer get into. Again, talked with people and unless you’re unemployed and can come any time of the day to meet their maintainence guy, I still cannot get into my unit. Which conveniently means that I cannot take the stuff out which means MORE MONEY FOR THEM!!! So, to that company, there is no problem whatsoever! I even talked with the area manager and still no offer to set a date to fix it. But dont worry she too demanded the rent before I can get into it! Plus no offer to fix it, surprise, surprise. And no discount on the rent for the trouble. Heck, I’m surprised they didn’t raise it again on the phone!
When I last tried to go in to see if the door would open, I got to meet their fat bitch security «guard»! She was so happy to tell me that if I didn’t pay the rent right then, I was illegally entering the premises (an open side gate is just walking in, lady), I would be cited for trespassing and demanded I come in right then to pay, like she was doing me a favor. I had til the tenth til I was late to pay and was told that I could switch to a smaller unit if needed, but conveniently, I would not be able to get into to switch until my rent was paid.
I will be tossing stuff in the trash rather than prolong the experience of renting here. Just thought I would share.