Smog Dog-Yucca Valley

As a walk-​in, I was in and out in a very reasonable amount of time. The gentleman, at the desk, was professional and expeditious. Happy with their work and terrific customer service!

I went in was treated with respect. I didn’t really have time to figure out if the guy was rude or not he had me in and out of there in about 7 minutes. Excellent service.

Went to new location. As always they are honest, courteous and fast!

I have been twice now to the new location awsome job straight up honest nice guy fast know hassles would recommend this shop to anyone

I went to Smog Dog’s new location (Yucca Valley). Very courteous honest with reasonable price. Great experience at Smog Dog! Smog Dog is the best! Mark is courteous, the service is quick and the price is great. 5 Star Business

Went to his new location. Very courteous honest with reasonable price. Great experience at Smog Dog!

Since my last visit to Smog Dog 2 years ago they’ve moved to a slightly different location. (If you’re familiar with Yucca Valley, they’re now located right across from the Best Western. Don’t be fooled; their old location is now occupied by a different smog place so make sure to double check the address.) The service at this new locale is still top rate. I’ve been going to Smog Dog for my checks for at least 8 years now and I’ve always had courteous and efficient service. Usually I call ahead to see if there’s a wait just to make sure they’ll be able to fit me in before the end of the day. I get off work at 4:15 and I’ve always had helpful people explain that I just need to come in before 4:30 to have my check-​up done. Today I called, found they weren’t stacked up with customers and was driving away with my smog certification already electronically registered with the DMV by 4:35. I can’t recommend this place more highly. I even saved $ 5 off the price by showing them a promotional coupon from their website, so check there before you stop in. Courteous, fast & efficient — you can’t ask for more.

Being fairly new to the area I asked for a recommendation for a smog check place, and Smog Dog was the one I got. I did not need a test only place but the lady ‘Michelle H.’ that told me about it said it was the best place to go. I got there at about 1:20pm and was told it would take between 30 & 40 minutes to be done, whet to lunch and came back just before 2pm and it was done and had passed. I would recommend that anyone needing their vehicle smogged to drop in and let these folks take care of you. You’ll be glad you did. :)

I just moved here from Victorville and was looking for a smog shop to smog my truck, my landlord told my to go to Smog Dog on 29 plms hwy when i showed up i seen it was under a new name SMOGGIES so i went in. The guy was very rude and unfriendly when i talked to him i was told it was a hour before he could get to my truck but i was the only only one there so i left as i was going home to call around and came across Smog Dog just a few door down when i wen in i was welcomed in like a old friend this guy was very hopeful he made me feel at home the waiting room was nice and clean he was able to answer my question about how the test was done on my 95 chevy and let me watch as he did it my smog i will be coming back here for sure with my wifes car GREAT FRIENDLY PLACE thanks James

This is my regular place for smog checks on all our vehicles. We usually show up on week days before noon and they are always ready and waiting. I’m never there for more than 45 minutes but they do have a nice waiting area.
Efficient, clean, friendly, and fair. Those are my words for this place!

Timing is everything! I arrived shortly before noon on a Thursday and was done within 30 minutes. Of course, I was the only customer at the time for a simple smog check, so expect it to take longer if there are others ahead of you. Price was $ 55 but I had to pay an additional $ 15 because my vehicle was a 1995 (additional California test of Evap system). Kiefer was a one man show and he did splendidly! Courteous, prompt, and professional.

I compared prices with 2 other places in town, this place had the best price. The customer service I got was great. I had a battery problem the day I took my car there (I did not know about it). Instead of failing me right away and charging me the guy let me know and told me to bring it back when I can fix it.

Poor Customer service, plenty of other smog places in the area that offer Free retest for same price or cheaper.

First and foremost their customer service is horrible. When you arrive no one greets you, it’s a minimum 30 minute wait before they even talk to you, and you don’t even know what you’re suppose to do so you sit down in their filthy waiting area that is full of bugs. Then it’s about a 2 hour wait, and this was after I called ahead and was told it was slow to come at that time. Well l was failed because the technician said I had aftermarket parts and he couldn’t read the serial numbers. He said I could come back and have it retested for more money. So I took it to my mechanic two separate times, which was in another city, so it took me more money and time on top of what I already paid Smog Dog. My mechanic said that the technician at Smog Dog didn’t take the time to look for the serial numbers but they were there. So I tried to call the corporate office of Smog Dog, but they have none, they only have a manager that can be reached never at their Bermuda Dunes location, so I could get a free retest. I left him a message and he never called me back. So I called again, and explained the situation, never spoke to the manager but someone did call me back to get the okay for a free retest. Now my registration is late and I had to pay more to get my tags. I take it back and sure enough he found the serial numbers and passed me, but that trip took another day out of my life and about 4 hours of waiting time. It wasn’t bad enough what happened to me, but while I was there I was disgusted by the whole operation of this place. There were at least 4 people that came in were not greeted and walked away because no one was attending the desk. Another two were told that they could not be helped because they were too busy. And this was told by the technician’s girlfriend that was eating McDonalds and helping customers at the Smog Dog desk. I received a kindergarten answer from the technician as to why he put me thru this horrible experience, no accountability whatsoever.
Never go to this place. The service is at best 1 out of 10, and there are plenty of other Test Companies in the area that retest for free, be fare warned, they charge another $ 45 to retest after they charge $ 50 just to see if you fail or pass if they can’t do their job right.

I went here yesterday and this new owner was great. He had a full waiting room and there were no complaints. He cares about the customer.

We went there to have my car smogged. Waited about 10 minutes and no one had greeted us or arrived at the front desk to help us out. I walked to the back to see if someone was there. A young woman was working on a car and looked at me and asked if she could help me. I said I was looking for the front desk person and she said, «hes not there?» as if my saying, «no one is at the front desk» wasn’t good enough. She then said that he should be there, and I thought, well yes he should be… and she went back to the car. I yell thank you and walked back in. Then at that time another customer walked in, an older lady. I asked the woman who had been sitting in the waiting room how long it had been since she saw any employee. She said at least 15 minutes. So the front desk had be unattended for over 30 minutes at that point. I decided to call the front desk from my cell. I called 3 times and got the answering machine each time. The older lady left. Then the older (presumably owner) finally walked in. I told him he had just lost a customer and he said, «well that happens». I was shocked by is lack of caring for customers, customer service, or people in general. I then told him, that we were just about to leave as well. As we turned to leave, he huffed out the door and slammed it behind us, mumbling under his breath. I am glad this man didn’t get a change to touch my car. Maybe he was having a bad day, but that’s no reason to have poor customer service and a bad attitude.

I don’t want to go anywhere else. I took my car in for a regular smog and it had be a test-​only location. The service was friendly, fast and best of all, she passed! The prices are super reasonable. Getting my car smogged here was so effortless. I’m taking my other car in this weekend as a matter of fact…