KFC

This has to be the worst KFC ever! The only thing satisfactory about it is the food. We only go here if my husband has a desperate craving for a KFC and in the mood to wait for at least 20 minutes to drive-​thru! Which is not fast food in the slightest. The speaker that customers are expected to order through rarely works which is frustrating. Staff seem very poorly trained in how to be positive, happy and helpful to customers as any time we have been they were none of the above. It always seems short staffed, and low in stock! There have been at least three occasions when we have pulled out of the drive-​thru que and driven to the KFC in Ballymena which is by far superior. KFC Antrim always have filthy windows at the point where food is passed out to customers. Surely it doesn’t take long for staff to clean these every few hours. Presumably whoever put KFC Antrim on Qype is in a position of management or an owner, and had the ignorance to claim ‘we WILL consider spitting in your food’ !! (See above) It is therefore not surprising if some idiot who writes that online is in charge, that the standard of service and cleanliness is so low. Our advice is STAY WELL AWAY!

Without doubt the slowest fast food restaurant that ever existed. Regularly have to wait 20 mins at drive-​thru on busy or quiet periods. Excuses given have been there was only one staff member or they were training new staff. Surprisingly it’s the only KFC I’ve seen with all local staff. Says a lot :(

HAS NEW OWNERS.
Is now a very fast and friendly service

this kfc is really terrible. The staff are terrible rude and really rubbish at their job. The quality of the food leaves an awful lot to desire. The shop closed really really early and customers have to use the drive through which i think is just really rude. They have just painted the place and replaced the exterior signage but the quality is still really bad. The store in ballymena is much better and the staff are a lot better

This is an awful kfc, if you have the time its worth making the trip to go to the ballymena one which is so much better. Service in the antrim one is slow, and the food is always cold and the chicken undercooked. Its located beside the cinema and the car park there is always strewn with rubbish. Its a shame as it really puts me off going there.

Situated right beside the local cinema Antrim KFC is very slow, its not uncommon to wait 30 minutes to get served at the drivethru, always seems to be under staffed with most of the staff only speaking basic English. food is of usual kfc standard although ice cream and side orders seems to rarely be in stock