I enjoyed the food here, the breakfast and lunches are both of good value and quality
Alex R.
Rating des Ortes: 2 London, United Kingdom
Promised so much but let down! I attended this new café/brasserie with high expectations the décor is done to a high standard and there is a selection of coffees and nice organic expensive items for sale to take away, it has the feel of a nice independent coffee shop in a village. The menu is not too large and offers a good range of favorites like burgers, pastas, breakfasts, salads and sandwiches etc. I opted for the club sandwich presentation again was good, served on a wooden platter with chips in a little bowl. However this unfortunately is where it goes a bit down hill, the food I had and my girlfriends too was distinctly average I even commented that I can make a better club sandwich(and I’m no chef) the chicken was dry, the bacon rubbery, tasteless and cheap. Not what I was really expecting. The price point isn’t that high but I feel they are cutting costs with quality. Service as well was not great, maybe because they’re new and inexperienced but there were several problems with staff; — First being not great English making ordering more of a trouble than it should be, I heard the table next to me struggling too. –Second mistake, clearing my partners plate away before I had finished. Having come from a service background this is rude and shouldn’t happen. –Third, No check back after ordering despite having several members of staff standing around doing nothing, no one asked how my food was so I couldn’t inform them it was a bit dry. –and finally, The bill was brought over to me and left at the table without me asking and without the offer of any dessert, coffee, another drink etc. I found this strange as surely they will lose business with this behaviour. I felt slightly rushed, it wasn’t like they needed the table it was almost empty. I wouldn’t return for food, the coffee and the milkshake were OK and that’s about as far as it goes unfortunately.