C S M Estate Agents

We would currently be in a CSM house if it wasn’t for a bit of bad timing and a bit of slacking on their part. We signified our interest and said we had one more house viewing but we would come down to sign it if our final viewing wasn’t quite up to scratch.
Turned out we came straight down after our viewing only to be told they had leased the house 20 minutes earlier. We had been told that no one had shown any interest in the house before so to miss out on it was unfortunate, but rather than contacting us and telling us it was gone (we had left our number) the guy was outside smoking. We walked to the office and met him only to be told we were not going to get the house.
Plus, my girlfriend had a bad feeling about it whenever we went in to book an appointment because we had contacted them by email and received no reply, and then whenever we called into their office, no one seemed to be fully aware what was going on and we had to wait for a guy (Whose shirt was untucked — unprofessional) to come in and help us.
It’s just a shame this estate agents doesn’t seem to put it’s customers first.